Can a pharmacy reject GoodRx?
Asked by: Cloyd Heaney | Last update: August 31, 2025Score: 4.7/5 (45 votes)
Why don't pharmacies like GoodRx?
Because this is known scam for drug abusers to get controlled substances at a lower price and sell them later on. More importantly goodrx in general is a scam. They take an estimated cost and simply mark it down. They pocket a part of switch fees that pharmacy pays. So overall on many drugs the pharmacy takes a hit.
Who stopped accepting GoodRx?
But throughout much of 2022, GoodRx was embroiled in a dispute with Kroger. The dispute became public in the spring of that year when Kroger suddenly stopped accepting GoodRx discounts.
Can a pharmacy refuse to transfer a prescription?
Check That Your Prescriptions are Offered: If you plan on filling your same prescription at the new location, make sure they offer it. Talk to your pharmacist to ensure they will accept the transfer of your prescription, as pharmacists can legally refuse to make the transfer.
Can I use GoodRx when picking up prescription?
Or, if you're bringing a paper prescription to the pharmacy, present the pharmacist with your GoodRx coupon along with your prescription. This way, the GoodRx coupon will be automatically applied when you pick up your medication!
Why Pharmacists Hate GoodRx
Can a pharmacist refuse GoodRx?
Are pharmacies required to accept GoodRx coupons? Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.
Do pharmacies accept GoodRx coupons?
GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more!
Can a pharmacist override a prescription?
Can a pharmacist change prescriptions? In most cases, a pharmacist must follow the doctor's exact prescription, but there are a few exceptions. If the pharmacist finds interactions, dosing instructions, or other factors preventing the medication from working, a change may be necessary.
What is the 28 day prescription rule?
It refers to the number of days you may need to wait between refills of 30-day prescriptions that are considered controlled substances. If you have a medication that follows the 28-day rule on a 30-day supply, it means you can get a refill no earlier than 2 days before the 30 days are up.
Why should I not use GoodRx?
GoodRx's “not-so-good privacy practices” made it the first-ever company penalized for violating the FTC's Health Breach Notification Rule, according to a post by senior attorney Lesley Fair on the agency's business blog.
Is GoodRx no longer accepted at CVS?
GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!
What is the GoodRx controversy?
The telehealth and prescription drug discount provider, GoodRx, recently agreed to pay $25 million to settle class action claims originating from the company's unauthorized disclosure of consumers' personal health information, according to recent filings with the U.S. District Court for the Northern District of ...
Is Walgreens not accepting GoodRx?
It ended on August 31, 2024, but Walgreens continues to accept many other prescription discount cards including SingleCare, GoodRx and more. In addition, Walgreens Rx Savings Finder can help you find lower Rx prices at Walgreens.
Who is GoodRx's biggest competitor?
Why is GoodRx tanking?
GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.
What to do if the pharmacy refuses to fill a prescription?
Patients whose prescriptions are refused have several options, including requesting another pharmacist at the same store to fill it, taking their prescription to another pharmacy, or filing complaints against the pharmacist or pharmacy if they feel wronged.
Can you use GoodRx with insurance?
However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid. GoodRx is not insurance. If you choose to use a GoodRx coupon or your GoodRx Gold membership, it's important to ask the pharmacist not to run your prescription through your insurance or Medicare.
Can a pharmacy red flag you?
Pharmacists must be alert for “red flags”
The patient presents prescriptions written for other people. Multiple patients appear simultaneously, or within a short time, all presenting similar prescriptions from the same physician.
Can a doctor force you to use a specific pharmacy?
In the US, the physician cannot dictate your use of pharmacy. I would commonly make a recommendation to patients based on my knowledge of the cost of the medication. Certain well known national chains charge much more than the small independent pharmacies for the same medication.
Can you sue a pharmacist for not filling a prescription?
If you are attempting to fill a prescription but it isn't done—for whatever reason—and this causes you harm, you may be entitled to file a lawsuit. An experienced medical malpractice and personal injury lawyer can assist you with this.
Can a pharmacy refuse to accept GoodRx?
Participating pharmacies are contractually obligated to accept GoodRx coupons. If your pharmacist refuses to accept them, you can call GoodRx at (855) 268-2822.
What's the catch in using GoodRx?
Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.
Why do pharmacies have to honor GoodRx?
Pharmacies listed on our website belong to the PBM networks that we partner with and are contractually obligated to accept GoodRx. Are pharmacies required to accept GoodRx coupons? Yes, patients can save more if they use GoodRx instead of their insurance for certain medications.