Can a provider refuse to bill secondary insurance?

Asked by: Stanton Hilpert  |  Last update: April 12, 2025
Score: 4.3/5 (28 votes)

A: The answers to your questions depend on state law. Some states require physicians to bill all insurers a patient has, without charge, whereas others do not. If the physician has a contract with the secondary insurer, then, by contract, he or she most likely is obligated to submit the bill.

Does secondary insurance have to be billed?

Secondary Insurance

You are NOT required to submit the secondary claim though you can if you wish to. You are within your right to just collect the copay for the primary insurance company from your Client and not submit a secondary claim.

Why is my secondary insurance not paying?

If you do not notify your primary insurance about your secondary insurance, it is possible that they will not pay for your medical expenses. This is because they may not be aware that you have other coverage that should be paying first.

Can a provider choose not to bill insurance?

In the United States, there is no federal law mandating that hospitals or healthcare providers must bill private insurance, Medicaid, or Medicare.

What is the primary secondary insurance rule?

The insurance that pays first is called the primary payer. The primary payer pays up to the limits of its coverage. The insurance that pays second is called the secondary payer. The secondary payer only pays if there are costs the primary insurer didn't cover.

How to bill a claim through Availty

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How does primary and secondary insurance work with prescriptions?

The pharmacy will first process your prescription through the primary plan. Once that is done, they will then process the prescription again, this time using the secondary coverage. Depending on which employer the secondary coverage is through, your copay could be as low as $0.

Will secondary insurance pay if primary deductible is not met?

Double coverage often means you're paying for redundant coverage. first. The other plan can pick up the tab for anything not covered, but it won't pay anything toward the primary plan's deductible. If both plans have deductibles, you'll have to pay both before coverage kicks in.

How long can a provider wait to bill insurance?

In medical billing, the provider has a time limit that determines how soon they must submit a claim before the payer denies it. While every insurance provider maintains a different “timely filing” period, the deadlines range from 90 days up to a year.

Can a doctors office refuse insurance?

Not all doctors accept health insurance, while others only work with limited insurers. If your doctor doesn't accept your health insurance, you can try to get out-of-network coverage or find an in-network provider instead. Some doctors don't take insurance at all, and are cash-only.

What is the No Surprise Billing Act 2024?

December 12, 2024 – The No Surprises Act, a law that ended the practice of “balance billing” by certain out-of-network providers, was enacted as part of the Consolidated Appropriations Act of 2021 on December 27, 2020.

How do you handle secondary insurance?

The Billing Process for Secondary Insurance Claims

Submit Primary Claim: The first step in billing secondary insurance is to submit a claim to the primary insurance carrier. Once the primary claim is processed and any applicable payments or denials are received, you can proceed with billing the secondary insurance.

How to tell if a patient has secondary insurance?

If your patient has multiple insurance plans, ask them if they know which one is primary and which is secondary. If your patient is unable to tell you, you should be able to find out by calling each insurance company to verify.

Who sends secondary insurance claims?

Healthcare practices cannot submit a claim to both insurance companies at the same time. Instead, you'll need to submit to the primary insurance, wait to see how much the primary insurance will pay, and then submit to secondary insurance.

Can a doctor refuse to bill secondary insurance?

A: The answers to your questions depend on state law. Some states require physicians to bill all insurers a patient has, without charge, whereas others do not. If the physician has a contract with the secondary insurer, then, by contract, he or she most likely is obligated to submit the bill.

Do you pay copay on secondary insurance?

Normally patients that come in with 2 insurances should not be charged a copay. In most cases their secondary policy will pick up the copay left from the primary insurance.

Can you bill 2 insurances at the same time?

If you have a primary and secondary health insurance, your bill will not be given to both of them at the same time. Your primary insurance will typically be billed first unless there is a rule under your Coordination of Benefits provision that decides which insurance pays first.

Does a provider have to bill insurance?

Providers are generally encouraged to bill insurance companies to facilitate the reimbursement process and reduce the financial burden on patients. However, the decision to accept insurance and the specific agreements between providers and insurers can vary.

What is the No Surprises Act?

The No Surprises Act protects consumers who get coverage through their employer (including a federal, state, or local government), through the Health Insurance Marketplace® or directly through an individual health plan, beginning January 2022, these rules will: Ban surprise billing for emergency services.

Can a company deny health insurance?

Employers must offer health insurance that is affordable and provides minimum value to 95% of their full-time employees and their children up to the end of the month in which they turn age 26, or be subject to penalties. This is known as the employer mandate.

Can a doctor bill me two years later?

Medical providers are typically allowed 1-3 years (depending on state laws) to submit claims and bill patients if the insurer denies payment. That said, the older the bill, the higher chance it contains errors or charges for services you didn't actually receive.

Can a doctor's office charge more than insurance allows?

Anything billed above and beyond the allowed amount is not an allowed charge. The healthcare provider won't get paid for it, as long as they're in your health plan's network. If your EOB has a column for the amount not allowed, this represents the discount the health insurance company negotiated with your provider.

When a patient has two insurances and they must be coordinated?

When a person is covered by two health plans, coordination of benefits is the process the insurance companies use to decide which plan will pay first for covered medical services or prescription drugs and what the second plan will pay after the first plan has paid.

Can secondary insurance deny coverage?

Other than a COB issue, the secondary insurance will usually deny a claim for missing information. To avoid this kind of denial, you must submit the original claim amount, how much the primary insurance paid and any reasons why the primary insurance didn't pay the full claim.

How does secondary insurance coverage work?

Secondary insurance is when someone is covered under two health plans; one plan will be designated as the primary health insurance plan and the other will be the secondary insurance. The primary insurance is where health claims are submitted first.

How is primary and secondary insurance billed?

Primary insurance pays first for your medical bills. Secondary insurance pays after your primary insurance. Usually, secondary insurance pays some or all of the costs left after the primary insurer has paid (e.g., deductibles, copayments, coinsurances).