Can CVS deny GoodRx?

Asked by: Ms. Sarai Wilkinson  |  Last update: March 6, 2025
Score: 4.5/5 (37 votes)

Participating pharmacies are contractually obligated to accept GoodRx coupons. If your pharmacist refuses to accept them, you can call GoodRx at (855) 268-2822.

Does CVS no longer accept GoodRx?

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!

Can a pharmacy refuse to accept GoodRx?

Are pharmacies required to accept GoodRx coupons? Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.

Why do pharmacies not like GoodRx?

Because this is known scam for drug abusers to get controlled substances at a lower price and sell them later on. More importantly goodrx in general is a scam. They take an estimated cost and simply mark it down. They pocket a part of switch fees that pharmacy pays. So overall on many drugs the pharmacy takes a hit.

Who stopped accepting GoodRx?

But throughout much of 2022, GoodRx was embroiled in a dispute with Kroger. The dispute became public in the spring of that year when Kroger suddenly stopped accepting GoodRx discounts.

5 Mistakes to Avoid When Using GoodRx Prescription Drug Discounts

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Why is GoodRx being investigated?

The information gathered on visitors can be used to improve websites and is also transferred to third parties for advertising purposes. The Federal Trade Commission (FTC) investigated GoodRx over the use of tracking tools and determined the FTC Act had been violated.

Do all pharmacies honor GoodRx?

GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more! Click here for more information. Who can use GoodRx?

What is the lawsuit against GoodRx?

The telehealth and prescription drug discount provider, GoodRx, recently agreed to pay $25 million to settle class action claims originating from the company's unauthorized disclosure of consumers' personal health information, according to recent filings with the U.S. District Court for the Northern District of ...

Is Walmart no longer accepting GoodRx?

GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.

Who is GoodRx's biggest competitor?

  • The top GoodRx competitors are.
  • Blink Health.
  • SingleCare.
  • RxSaver.
  • WellRx.
  • Optum Perks.
  • Express Scripts.
  • MedImpact.

What is the disadvantage of GoodRx?

Predictability. GoodRx's prices “fluctuate frequently — daily, weekly or monthly” the company's website says. So it might be hard to predict what you'll pay and where you'll have to go for your medications from month to month.

What's the catch in using GoodRx?

Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.

Can I use GoodRx if I have medical?

You can use a GoodRx discount instead of your prescription insurance or Medicare if the cost is lower. However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid.

Can pharmacy deny GoodRx?

In rare occurrences, a pharmacist may not be aware of the agreement they have to honor GoodRx coupons, although they are contractually obligated to accept them.

Why is CVS closing pharmacies?

Within the last year, the company has also cut about 5,000 jobs, per The Wall Street Journal. The newspaper reported that when it spoke to a CVS spokesperson, they said the effort to pare down has been made “based on [the company's] evaluation of changes in population, consumer buying patterns and future health needs."

Does CVS Caremark accept GoodRx?

CVS Caremark has partnered with GoodRx to more seamlessly connect members with GoodRx's CVS pricing for generic drugs. Beginning in January 2024, if GoodRx shows a lower CVS price than a member's plan price, that lower price will automatically be given.

Did CVS stop accepting GoodRx?

GoodRx partners with PBMs to negotiate discounts on medications, and Walgreens reportedly decided to end these agreements because the terms were no longer favorable for them. This is why pharmacies like CVS and Rite Aid, which have different agreements with PBMs, continue to accept GoodRx coupons.

Why don't pharmacies like GoodRx?

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

Why is GoodRx tanking?

GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.

Why is GoodRx dropping?

Summary. Downgrading GoodRx to a sell rating on recent decline fundamentals. GoodRx's revenue growth is decelerating, with significant reliance on retail partnerships and cyclical transactional revenue, making it a risky investment.

Who is GoodRx owned by?

Hirsch co-founded Santa Monica, California-based GoodRx to help provide Americans with affordable access to prescription medications. Private equity firms Francisco Partners and Spectrum Equity acquired a majority stake in GoodRx in 2015 before a third PE firm, Silver Lake, made a minority investment in 2018.

Is GoodRx in trouble?

GoodRx and multiple pharmacy benefit managers (PBMs) have been hit by class action lawsuits alleging the companies conspired to fix prices that PBMs pay for prescription drug claims, therefore reducing reimbursements and increasing fees for independent pharmacies.

Does CVS accept GoodRx Gold?

What pharmacies accept GoodRx Gold? Pharmacies nationwide, including Albertsons, CVS, Kroger, Safeway, and Vons, accept GoodRx Gold.

How many times can you use GoodRx for a prescription?

Do they expire? GoodRx coupons themselves do not expire; you are able to re-use the coupons as many times as you would like. However, we recommend you always obtain a new coupon from the website before refilling so you are receiving the most up to date price when you pick up your prescription.

Who pays when you use GoodRx?

When you use GoodRx to pay for a prescription, you are choosing to pay without insurance. But you can ask your insurer to reimburse you or to apply your purchase against your deductible. Here's how to apply a payment made with a GoodRx coupon to your insurance deductible.