Can I ask for another adjuster?

Asked by: Dr. Raymond Medhurst  |  Last update: March 2, 2025
Score: 4.9/5 (59 votes)

If you have trouble reaching the adjuster or other issues, call the insurance company. Just can't work it out? You can ask the company to assign a different adjuster.

Can you ask for a different claim adjuster?

No you can't cancel and file again for a different adjuster. Adjusters do this all day long and are pretty good at sussing out what is and isn't damage from a covered event whereas people who file insurance claims often want insurance to cover things they don't.

What to do when you disagree with an insurance adjuster?

Talk to your claims adjuster about your disagreement and the additional information you will need to give him to make him change his mind. You may have to provide additional supporting documents to prove your case. If your disagreement concerns: The amount of compensation offered: you will have to find comparables.

Should I talk to the other insurance adjuster?

You are not required to talk to the other driver's insurance adjuster after a crash. If their adjuster contacts you, it's often best to direct them to your lawyer or insurance company. Handling communications this way protects you from accidentally saying something the other insurance company could use against you.

How can I get more from my insurance adjuster?

Write a letter to your adjuster explaining why you believe the offer was too low. Include copies of any evidence you've gathered, and ask for a response within a specific timeframe, such as five business days. Be polite but direct. Let your adjust know that this offer will not cover your home repairs.

Here Are 5 Questions Insurance Adjusters Don't Want You To Ask

37 related questions found

Can you negotiate with adjuster?

Yes, you absolutely can and should negotiate with insurance adjusters. Negotiation is a normal part of the claims process. The first offer is usually not the final one. Insurance companies often start low to see if you'll accept less than what you're entitled to.

How do I ask for more money in a settlement?

Get the Adjuster to Justify a Low Injury Settlement Offer

Instead, ask the adjuster to give you specific reasons why the offer is so low, and make notes of what he or she tells you. Then write a brief letter responding to each of the factors the adjuster has mentioned.

Can you request a new insurance adjuster?

Even if you don't hire a private claims adjuster, you can still work with the insurance company's adjuster. If you're not pleased with the initial adjuster that your insurance provides, you can contact them and request a new person.

What not to tell a claims adjuster?

Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”

Can you trust your insurance adjuster?

That said, it's always prudent to use caution when you're speaking to an insurance adjuster after an accident. These individuals have the tough job of thoroughly reviewing your case to determine an appropriate payout, and they may not always have your best interests at the forefront of their minds.

How to beat an insurance adjuster?

What Is the Single Best Way to Scare an Insurance Adjuster?
  1. Write a convincing demand letter to your insurance company.
  2. Carefully review any settlement offers you receive.
  3. Reject a settlement offer in writing on your behalf.
  4. Counter your lowball settlement offer.

What happens if you don't agree with a total loss adjuster?

Sometimes, insurance adjusters and policyholders disagree on the car's value. When you don't agree with the settlement amount, you can negotiate with your adjuster. They assess the damage and determine how your coverage applies to damages and injuries. to get a better insurance payout.

Can you file a complaint against an insurance adjuster?

If you're dissatisfied with the actions of your insurance company or insurance agent, you can file a complaint with your state department of insurance (DOI). Delays, denials, and unsatisfactory settlements are among some of the most common reasons for consumers to file complaints.

How do adjusters determine damage?

Interview those involved: The adjuster will collect recorded statements from people involved in the loss, such as drivers, passengers, and witnesses. They may also review the scene of the accident, police reports, or video footage of the loss, along with any other information related to the loss.

What to do if a claims adjuster doesn't respond?

What You Should Do When the Claims Adjuster Doesn't Call You Back
  1. Keep a log of all your attempts to contact the adjuster. ...
  2. Call the insurance company's customer service line and ask to speak to a supervisor. ...
  3. Send a certified letter to the insurance company with a return receipt requested.

How long does it take an insurance adjuster to come out?

Standard Waiting Time

Typically, after reporting a claim to your insurance provider, you can expect a claims adjuster to reach out within 24 to 48 hours. This initial contact will be to gather more details about the incident and potentially schedule a time for an in-person inspection of the damages.

How do you negotiate with an adjuster?

Here's how to negotiate with insurance adjusters like a pro:

Prepare thoroughly by knowing your policy details and the value of your claim. Gather all evidence, including photos, medical records, and repair estimates. Stay calm, be polite, and firm in your communications.

What should you not say to a loss adjuster?

Understand that everything you say whether in person or over the phone, can be used against you in their final assessment. Avoid providing incomplete or potentially detrimental information that could be used to lower the settlement offer, like failing to mention pre-existing damage.

What questions should I ask a claims adjuster?

Important Questions To Ask An Insurance Adjuster
  • Will they admit fault for the accident? ...
  • Will they pay for your car repairs, your rental car, and your medical bills?
  • How much insurance did their driver carry?
  • This is all information that you're entitled to ask and you're entitled to know in an accident case.

Can you switch claim adjusters?

Ask to change adjusters.

Most people do not realize that they can request that the claim can be re-assigned to another insurance adjuster.

Why is my claims adjuster ignoring me?

Understand potential reasons you are being ignored

Insurance companies may ignore even valid claims for a range of self-serving reasons: They want to avoid paying out money whenever possible to maximize profits. They are chronically overwhelmed and disorganized with high claim volumes.

Do you have to talk to the other insurance adjuster?

You are not legally required to speak with the other driver's insurance company or give a recorded statement. They often employ tactics to use your statements against you, potentially minimizing your payout. You should report the accident to your own insurance company.

What is a good settlement offer?

A reasonable settlement offer is one that includes medical expenses, lost wages, pain and suffering, and property damage. While it varies from case to case, an experienced personal injury lawyers can help you find a reasonable amount for your case.

Can I ask for more compensation?

Many employers will be happy to negotiate with you. Indeed, they may respect you for having the confidence to ask. And as long as they can afford it, think you're worth it and are making reasonable demands, employers will often agree to pay you more.

How do you politely ask for a full and final settlement?

I request you to kindly do the full and final settlement and send me all dues (if any). I also request you to please share the original statement with me as soon as possible. If you have any questions about my request, please call me at ___________(contact number).