Can I run my own clue report?

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Yes, you can run your own C.L.U.E. (Comprehensive Loss Underwriting Exchange) report for free once every 12 months through the LexisNexis Consumer Portal.

How to Get Your Report

  • Online: Go to the LexisNexis Request Page and fill out the secure online form. You must provide your name, address, date of birth, and Social Security number or driver's license number to verify your identity.
  • By Phone: Call the LexisNexis Consumer Center at 1-888-497-0011 or 1-866-312-8076.
  • Delivery: After submitting your request online, LexisNexis will mail you a letter containing a secure web address and PIN to access and download your report.

What a C.L.U.E. Report Contains

  • Claims History: Up to seven years of personal auto and property insurance claim details.
  • Information Listed: The date of loss, type of loss, amounts paid, policy numbers, and insurance company names.
  • Credit Impact: Requesting your own report does not affect your credit score.

How much does a clue report cost?

A personal CLUE report is free once every 12 months under the Fair Credit Reporting Act. If you need to request additional copies within that same 12-month window, the cost is $19.95 per report.

Key Facts About Getting Your Report

  • Who Issues It: The Comprehensive Loss Underwriting Exchange (CLUE) database is managed by LexisNexis Risk Solutions.
  • How to Order: You can request your free annual report online through the LexisNexis Consumer Portal or by calling their customer service line at 1-866-897-8126.
  • Home Buyers vs. Sellers: If you are buying a home and want to see its 7-year insurance claim history, only the current homeowner can pull the report. You must ask the seller to request their free copy and share it with you before closing.

Can you view your own consumer report?

Yes, you can see your consumer report for free by visiting AnnualCreditReport.com.

How to Get Your Report

  • Online: Go to AnnualCreditReport.com to view, download, or print reports from Equifax, Experian, and TransUnion immediately.
  • By Phone: Call 1-877-322-8228 to request your reports by mail within 15 days.
  • By Mail: Print and complete the request form from the Consumer Financial Protection Bureau or USAGov and mail it in.

What You Will Need

  • Your full legal name
  • Date of birth
  • Social Security number
  • Current and past addresses (for identity verification)

Specialty Consumer Reports

Beyond the big three credit bureaus, you also have a right to free specialty reports (such as tenant history, check-writing history, or insurance claims) from companies like LexisNexis.

Is there a free database for accessing my insurance claim history?

Yes, you can access your personal auto and home insurance claim history for free once every 12 months through major consumer reporting databases.

Main Insurance Claim Databases

  • LexisNexis C.L.U.E. (Comprehensive Loss Underwriting Exchange): This database tracks up to seven years of personal auto and property insurance claims. You are legally entitled to one free C.L.U.E. report every 12 months under the Fair Credit Reporting Act.
  • Verisk A-Plus (Underwriting Loss History Report): This is another major database used by home and auto insurers to track loss history. You can request a free annual report from Verisk just like you would with LexisNexis.

How to Request Your Free Report

  • Online or Phone: Visit the official LexisNexis Risk Solutions or Verisk consumer portal to submit a request for your personal disclosure report.
  • Timeline: Free reports are typically provided within 15 days of a proper request.
  • Disputes: If you find mistakes, you can dispute them for free, and the agency must investigate under federal law.

How far back does a clue report go?

A CLUE report typically goes back seven years from the date of the loss.

Key Details About CLUE Reports

  • Retention Period: Insurance claims (both auto and property) generally stay on a LexisNexis C.L.U.E. database for up to seven years before automatically falling off.
  • Underwriting Impact: While claims remain visible on the full report for seven years, most insurance companies only look at the last three to five years of history when calculating your rates or deciding whether to offer coverage.
  • What is Included: The report shows formal claims, payouts, and denials, but it excludes simple policy or deductible inquiries where no actual claim was filed.
  • Free Access: You are legally entitled to one free copy of your CLUE report every 12 months.

What you need to know about your CLUE report

9 related questions found

What are the top 5 worst homeowners insurance companies?

Based on recent industry surveys like J.D. Power's property and satisfaction studies, the lowest-ranking homeowners insurance companies for customer satisfaction and claims include Universal Direct, Tower Hill Insurance, National General, Homesite, and Foremost.

Lowest-Ranking Home Insurers

  • Universal Direct: Ranks at the very bottom of major customer satisfaction and claims surveys due to slow response times and service issues.
  • Tower Hill Insurance: Frequently scores near the bottom for overall customer experience and policyholder satisfaction.
  • National General: Scores poorly on consumer satisfaction metrics regarding communication and payout handling.
  • Homesite: Routinely lands at the bottom of J.D. Power claims satisfaction rankings for property coverage.
  • Foremost: Receives below-average customer satisfaction scores for handling claims and policy value.

Can you run a credit report on yourself?

Yes, you can do a credit check on yourself for free every week at AnnualCreditReport.com.

How to Check Your Credit

  • Official Site: Go to AnnualCreditReport.com to request reports from the three major credit bureaus: Equifax, Experian, and TransUnion.
  • Other Options: You can also use free monitoring apps like Intuit Credit Karma or check directly through individual bureau sites like Experian.
  • By Phone: Call 1-877-322-8228 to request your reports over the phone.

Important Facts

  • No Score Drop: Checking your own credit is a "soft inquiry," meaning it will not hurt your credit score.
  • What You See: Your report shows your personal information, credit card accounts, loans, payment history, and public records like bankruptcies.

What is a CLUE report from LexisNexis?

A C.L.U.E. (Comprehensive Loss Underwriting Exchange) report is a consumer-reporting document from LexisNexis Risk Solutions that details up to seven years of personal auto and property insurance claim history.

What a C.L.U.E. Report Contains

  • Personal Data: Policyholder name, date of birth, and policy numbers.
  • Claim Details: Date of loss, type of loss, and the specific amounts paid by the insurance company.
  • Asset Data: Specific vehicle details (make, model, VIN) for auto reports or property addresses for homeowners reports.
  • All Filings: It tracks every filed claim, regardless of fault or whether the payout was approved or denied.

How Insurance Companies Use It

  • Underwriting: Insurers review the LexisNexis C.L.U.E. Auto or property database when you apply for a new policy or renew coverage.
  • Pricing: A history with multiple claims typically leads to higher insurance premiums, as past losses help underwriters measure future risk.

Real Estate and Consumer Rights

  • Property History: Home sellers can request a specific five-year loss history disclosure version to show potential buyers that a home has a clean record.
  • Free Annual Copy: Under the Fair Credit Reporting Act (FCRA), you have the right to request one free copy of your C.L.U.E. report every 12 months through the LexisNexis Consumer Center to check for and dispute errors.

Is it safe to tell people your credit score?

Sharing just your credit score number is generally safe from an identity theft standpoint, but it can still invite unwanted social tension, judgment, or targeted scams.

Security Risks

  • No direct access: A credit score alone cannot be used by someone to pull your credit report, open accounts, or steal your identity. Lenders require sensitive personal data like your Social Security number, date of birth, and full address.
  • Phishing targets: Posting your exact score publicly on social media can flag you as a target for scammers who might pose as credit bureaus or fraudulent repair services.

Privacy and Social Risks

  • Unbalanced leverage: Sharing your score too early in personal or roommate arrangements can create unfair financial pressure or awkward power dynamics.
  • Misunderstanding: Friends or acquaintances may mistake a lower score for irresponsibility or a high score for arrogance, reducing a complex financial history to a single digit.
  • Best practices: As noted by guidance on The Credit People, it is often safest to share a general range or keep the number private unless you are entering a formal joint arrangement like a lease or loan application. You can learn more about protecting your data through resources like Experian.

How far back do insurance companies check claims?

Insurance companies typically check your claims history for the past 3 to 7 years, depending on the type of insurance and the provider.

🗓️ Standard Lookback Windows

  • 🚗 Car Insurance: Usually 3 to 5 years (though underlying databases like the UK's CUE database store data for 6 years).
  • 🏠 Home Insurance: Usually 3 to 7 years for past property losses or claims.
  • 🏥 Medical/Life Insurance: Up to 5 to 10 years for standard applications, though records can stretch further if deep underwriting is triggered.

🔍 How Insurers Track Past Claims

  • Central Databases: Companies query shared industry repositories (like C.L.U.E. in the US or CUE in the UK) that log incidents, payouts, and even closed or denied claims.
  • Retention Period: Most reported incidents remain visible on industry tracking reports for 5 to 7 years from the date of the event or claim closure.
  • Application Requirements: Insurers legally expect you to accurately declare all accidents or losses within their specified window (commonly 5 years) regardless of fault.