Can I trust Liberty Mutual?

Asked by: Mateo Spinka  |  Last update: October 31, 2022
Score: 4.8/5 (13 votes)

Is Liberty Mutual a good insurer? Yes, for many consumers Liberty Mutual is a good insurance company. Their wide breadth of coverage means that consumers can customize their policy to fit their needs. Liberty Mutual is among NerdWallet's best car insurance companies.

Is Liberty Mutual reliable?

Liberty Mutual is a reliable company when it comes to paying claims. It holds an A financial strength rating from AM Best, which shows its ability to pay out claims to Liberty Mutual customers.

Does Liberty Mutual have good customer service?

Customer satisfaction (J.D. Power) — Above average: J.D. Power rated Liberty Mutual above average in its 2021 survey in terms of overall customer service. Financial strength — Good: A good financial strength rating indicates you need not worry about Liberty Mutual's ability to pay out insurance claims.

What is the rating of Liberty Mutual Insurance company?

Financial Strength Ratings assigned to Liberty Mutual Group of companies. A.M. Best Co. - 'A' (The third highest of 16 ratings): Insurance companies assigned an A rating, in their opinion, have an excellent ability to meet their ongoing obligations to policyholders.

Does Liberty Mutual sell your information?

The only employees or agents who have access to your information are those who must have it to provide products or services to you. We do not sell your information to mass marketing or telemarketing companies.

Never Buy This Car Insurance

17 related questions found

How does Liberty Mutual pay claims?

How is payment made? Liberty Mutual will issue a check for the repair costs minus any applicable deductible. If you have a lienholder on your vehicle, we will issue the payment to you and your repair shop of choice. If you have not selected a shop, we will issue payment to you and your lienholder.

What insurance company has the most complaints?

Geico customers were most likely to complain about claims (53.6%), while Chubb customers were the least (38.6%). Nationwide had the most favorable Complaint Index rating for auto insurance, while Chubb did best for home insurance.

Does Liberty Mutual have good life insurance?

Liberty Mutual is a strong company and a recognized name. Great for a pure death benefit that lasts forever. However, if you want death benefit only for an affordable price, Liberty's whole life is a great choice.

Is Liberty Mutual cheaper than Geico?

Geico is a clear winner for affordable car insurance rates. Car insurance quotes from Geico are between 8% and 44% cheaper than those from Liberty Mutual. In addition, both minimum- and full-coverage policies from Geico are cheaper than the national average.

How long does it take to get a settlement from Liberty Mutual?

In general, it can take Liberty Mutual an average of ten weeks to respond to a demand package. After reaching a settlement, it can take anywhere from two to six weeks to receive a settlement check.

Why is my car insurance so high?

Common causes of overly expensive insurance rates include your age, driving record, credit history, coverage options, what car you drive and where you live. Anything that insurers can link to an increased likelihood that you will be in an accident and file a claim will result in higher car insurance premiums.

How much does your insurance go up after an accident Liberty Mutual?

Liberty Mutual insurance rates go up by an average of 69% after an accident. Drivers who have Liberty Mutual accident forgiveness will not see their car insurance rates go up at all after their first accident in 5 years, however.

What happens when your car is totaled Liberty Mutual?

Adding Better Car Replacement coverage to your policy means that when your car is deemed a total loss, we'll give you the money for a replacement car that is one model year newer with 15,000 fewer miles than your current car.

Does Liberty Mutual check credit scores?

Which car insurance companies check your credit? Every major car insurance company checks your credit before offering a binding quote. That includes Geico, State Farm, USAA, Progressive, Allstate and Liberty Mutual. Only a few insurers do not check your credit.

What is the most reliable life insurance company?

Our Best Life Insurance Companies Rating
  • #1 Haven Life.
  • #2 Bestow.
  • #3 New York Life.
  • #3 Northwestern Mutual.
  • #5 Lincoln Financial.
  • #5 John Hancock.
  • #7 AIG.
  • #7 State Farm.

What happened to Liberty life insurance company?

On May 1, 2018, Liberty Mutual closed on the sale of Liberty Life Assurance Company of Boston to Lincoln Financial Group. The transaction included reinsuring Liberty's Individual Life and Annuity business to Protective Life Insurance Company.

What happened to Liberty Mutual life insurance?

Liberty Mutual was founded in 1912 and is headquartered in Boston, Massachusetts. Its individual life insurance and annuity segments were acquired by Protective Life Corporation in 2018. The company sells both term and whole life insurance policies.

What insurance company has the lowest complaint index?

Fewest complaints: Progressive

Relative to its size, Progressive had the fewest complaints reported to state regulators for private passenger auto insurance, according to three years' worth of data from the NAIC.

What insurance companies have the best reviews?

  • USAA. 4.3. U.S. News Rating. USAA is the best insurance company in our ratings. ...
  • State Farm. 4.2. U.S. News Rating. State Farm is No. ...
  • Farmers. 4.1. U.S. News Rating. ...
  • Nationwide. 4.1. U.S. News Rating. ...
  • Geico. 4.1. U.S. News Rating. ...
  • Allstate. 4.0. U.S. News Rating. ...
  • Travelers. 4.0. U.S. News Rating. ...
  • Progressive. 3.9. U.S. News Rating.

Which insurance company has the highest customer satisfaction?

USAA came out on top of the Zebra's Customer Satisfaction Survey, topping five of the six categories. State Farm Insurance came in second place overall with a score of 4.4. GEICO rounded out the top three insurance companies with an overall score of 4.4.

Does Liberty Mutual deny claims?

Liberty Mutual has also outright denied claims. For example, they might claim that car damage has been caused by normal wear and tear and not from a collision, which means that it is not covered by their policy. As a result, the claimant ends up with absolutely no compensation for any damage done to their vehicle.

How long does it take for Liberty to pay out?

Once the final decision is accepted by all affected beneficiaries, Liberty Corporate will finalise payment within 15 working days. Unapproved group life policies are owned by the employer and not the fund.

Do I pay deductible if not at fault Liberty Mutual?

In most cases, you'll need to pay your deductible up front, even if the claim wasn't your fault. Auto customers may enroll in the Liberty Mutual Deductible Fund® and receive as much as $70 annually towards their deductible.