Can insurance deny out-of-network coverage?

Asked by: Dexter Marvin IV  |  Last update: June 15, 2025
Score: 4.9/5 (38 votes)

Many health insurance companies will flat out refuse coverage for medical treatment provided by physicians outside of their established network. If your insurance claim was denied on the grounds that your care provider was outside the network, you might have grounds for appeal.

Will insurance cover anything out of network?

Plans are generally not required to cover care received from an out-of-network (OON) provider. When they do, it is often with much higher cost-sharing than for in-network services.

What if my claim is denied for out of network?

If you received misinformation about the provider's in-network status and your claim was denied as out-of-network, you should dispute the denial with your health plan. Many plans are required to regularly check that its providers are still in-network and update their provider directory within 15 days of a change.

How do I get insurance to approve an out of network provider?

Your PCP and in-network specialist usually get the process started. They work with each other and submit the request to the insurer. Their supporting documents may include medical review of your diagnosis and the reasons why you need to go out of network.

Why are insurance companies allowed to deny coverage?

Incorrect, Incomplete, or Unsupported Claim

Claims are often denied due to technicalities. Failure to file a timely claim, failure to notify the appropriate parties (such as employers), or failure to follow other rules may lead to an unnecessary claim denial.

What is in- and out-of-network?

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Can you sue an insurance company for denying coverage?

When the insurance company fails to honor your policy or refuses to compensate you for your losses, you have the right to file a lawsuit. Insurance companies are typically profit-driven, but while denying your claim may be in your provider's best interest, it's not in yours. You have damages that require compensation.

What does it mean if you see an out of network alert?

Providers that are out-of-network are those that do not participate in that health plan's network. The provider is not contracted with the health insurance plan to accepted negotiated rates. This mean that patients will typically pay more or the full amount for the service they receive.

Can you negotiate with an out of network provider?

It's best to visit an in-network doctor to save on out-of-pocket costs. But if you have to use an out-of-network provider, check if your plan covers a portion of out-of-network services in advance. You can also negotiate a lower medical bill with the provider.

What is an out of network exception?

Some plans have significantly higher deductibles, co-insurance, and/or co-pays for out-of-network providers. With a network exception, your insurance company covers the out-of-network provider as though they were an in-network provider, which can save you a lot of money.

Can an insurance company audit an out of network provider?

Thus, insurers can conduct audits for their own purposes – like ensuring their employees are properly processing claims – even if the out-of-network provider doesn't have an affirmative obligation to respond. Your attorney can also help evaluate your obligations under your state's law.

Which health insurance company denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

Can I appeal out of network coverage?

If the insurer refuses to approve an out-of-network treatment that you need out of medical necessity, you might have grounds for an appeal based on the insurer's legal duties.

What is a typical reason for a denied claim?

A rejected claim is typically the result of: A coding error(s), • A mismatched procedure and ICD-10 code(s), or • A terminated patient medical insurance policy.

What's the disadvantage of going to an out-of-network provider?

Your Share of the Cost Is Higher

Your share of cost (also known as cost-sharing) is the deductible, copay, or coinsurance you have to pay for any given service. When you go out-of-network, your share of the cost is higher.

Is it worth getting out-of-network coverage?

Getting a health insurance plan with out-of-network coverage can help you avoid some surprise medical bills. This type of coverage is worth it for people who want to maximize their health care choices or who have specialized medical needs.

What is the copay for out-of-network?

A fixed amount (for example, $30) you pay for covered health care services from providers who don't contract with your health insurance or plan. Out-of-network copayments usually are more than in-network copayments.

How to get insurance to approve out of network?

If you know in advance that you'll need to see an OON specialist, you may be able to get your insurer to agree to a network exception. A network exception means that your insurer applies your in-network benefits to out-of-network services.

Will insurance reimburse out of network?

Insurance companies usually cover less of the cost of an out-of-network provider. For example, you might have to pay a $25 copay if you see an in-network provider but a $35 copay if you see an out-of-network provider. Insurance companies do not usually reimburse you based on the amount you actually paid your provider.

What is an insurance exception?

Exceptions limit the application of an exclusion such that it does not apply to the described circumstances. For example, an exception to the commercial general liability (CGL) policy's watercraft and aircraft exclusion leaves coverage in place for liability assumed in an insured contract.

Why didn't my insurance cover my hospital bill?

Health insurers deny claims for a wide range of reasons. In some cases, the service simply isn't covered by the plan. In other cases, necessary prior authorization wasn't obtained, the provider wasn't in-network, or the claim was coded incorrectly.

What if a specialist is out-of-network?

Going out-of-network means you're visiting a provider not preferred by your plan, and who does not have an agreement in place with your insurance company for payment terms. Depending on your insurance plan, this could result in higher costs, or no coverage at all from your insurance provider.

Will insurance pay if you leave against medical advice?

Leaving AMA will not result in a refusal of payment. It will not trigger an increase in your insurance premium, either. It is possible, though, that you will have more medical expenses if you have to be readmitted because of the early discharge. Leaving AMA increases the risk of readmission.

Why is my insurance out of network?

out-of-network (out of plan)

This means that the provider has not signed a contract agreeing to accept the insurer's negotiated prices.

How to bill as an out of network provider?

To truly bill on an out-of-network basis, one typically bills without checking off Accept Assignment. Second, you need to know if the patient has out-of-network benefits, and if so, if there are strings attached. For example, you may need to get prior approval from the carrier (i.e., precertification).