Can you claim a broken phone on contents insurance?

Asked by: Raegan Ward  |  Last update: March 22, 2025
Score: 4.5/5 (21 votes)

Your Contents Insurance Policy covers you for accidental damage to your belongings, including your phone, tablet or laptop. Simply report your claim online to arrange getting this repaired or replaced.

Can I claim for a broken phone on my house insurance?

Most contents insurance policies will cover your mobile phone when it's in your home, just like other personal belongings or valuables.

Does contents insurance include a phone?

Add-on Benefits

These are valuables that are normally carried with you away from the home, such as; jewellery, mobile phones, laptops, or sporting equipment, are covered under your contents insurance.

Will insurance cover my broken phone?

Cell phones are usually covered by renters or homeowners insurance policies under the “personal property coverage” part of your policy. Retail phone protection plans might cover accidental damage, but probably won't cover theft.

Does contents insurance cover broken items?

Contents insurance can protect you when there is an accident by covering your liability for the cost of someone else's medical bills, the cost of replacing or repairing items that were broken, or fixing damage to your neighbour's property.

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Does contents insurance cover electronics?

Contents insurance covers your household items and personal belongings if they're damaged, lost or stolen. This can include your furniture, clothes, computer, fridge, television, tools and jewellery.

What is not included in contents insurance?

You will also have to pay extra to cover possessions that you take out of the home, for example, cameras or jewellery, or to cover a particularly valuable item. Your policy may not cover the contents of a freezer or a mobile phone and there may be an upper limit for a single item.

How do I claim insurance on a broken phone?

In order to file claim, you must provide the insurance provider with the purchase invoice / bill of your smartphone, along with its serial number. Also, you must file an FIR (first instance report) for the missing phone within the first 24 hours following its theft or loss.

Is my phone covered for accidental damage?

Accidental damage - If you accidentally damage your phone, including cracking your screen, your insurer will pay for repairs or to replace it.

How much to replace a phone screen?

The cost of repairing a phone screen can vary widely. The average price for a screen repair is between $70-$400.

Does contents insurance cover my phone?

You'll probably find that your home contents insurance covers your mobile phone if it's stolen during a house break-in. Your insurance company might also offer you the option of adding accidental damage cover for your phone in the home, or cover for your belongings – including your phone – outside the home.

Can you claim accidental damage on contents insurance?

It's different from damage caused by wear and tear or a breakdown. You can add accidental damage cover to either your contents insurance or to your buildings insurance. Or even both.

What does contents insurance cover you for?

Contents insurance covers the cost of replacing or repairing your possessions if they are damaged, destroyed or stolen. It includes everything you would take with you if you moved home including your furniture, kitchen appliances, curtains, bedding, clothing, television, computing equipment and jewellery.

What counts as accidental damage for phone insurance?

“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).

What home damage is not covered by insurance?

Earthquakes, landslides and sinkholes generally aren't covered under home insurance. Exceptions include Florida and Tennessee, where insurers must offer optional sinkhole protection. Aside from that, you'll need separate coverage for these disasters, which your insurer can help you find.

Is it worth claiming for freezer contents?

Before you make a claim, check how much your excess is as this will be deducted from your payout. Unless the remaining amount would be enough to help replace the food, it's probably not worth making a claim as it can increase your premiums in the future.

Does insurance cover a shattered phone?

If you accidentally damage your phone or if it's stolen, you can file a claim with your phone insurance provider, who can pay to repair or replace it (minus your plan's deductible). See how Progressive® Phone & Electronic Device Insurance provided by Worth Ave.

How to make a successful mobile phone insurance claim?

What documents you need when making a phone insurance claim
  1. Proof of Purchase.
  2. Gifting Letter.
  3. Proof of Exchange.
  4. Proof of Usage.
  5. Itemised Phone Bill.
  6. Proof of Blacklisting.
  7. Crime Reference Number.
  8. Lost Property.

What is considered a damaged phone?

Device damage examples include, but are not limited to: Broken Charging Ports. Cracked, Broken or Bleeding Display. Hardware Modifications.

Can I get money for my broken phone?

Don't let your old or broken phones gather dust—turn them into instant cash and contribute to environmental well-being. ecoATM offers a hassle-free solution; simply locate a nearby kiosk, drop off your device, and watch as our smart technology assesses its value, providing you with an instant cash offer.

Why would an insurer reject a claim?

Insurance companies deny claims for many reasons, such as insufficient evidence, missed deadlines, or policy exclusions. If your insurance company denied your claim, you can file an appeal, agree to mediation or arbitration, or take the insurance company to court for bad faith.

Does phone insurance cover breakage?

Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that's where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage. Looking at you July 4th, the most dangerous month for your phone.

Is it worth claiming on home insurance?

If it's an amount you could afford to cover yourself, you might be better off not claiming rather than risking a jump in premiums. Plus, it can help to protect any no-claims discount you've built up, which can get you a better price when it comes to renewing your cover.

What falls under contents?

Contents insurance covers the belongings you have in your home. This includes your furniture, curtains, internal blinds, and carpets, as well as electrical appliances, and even your clothes, shoes, and handbags.

Does contents insurance cover a broken laptop?

Contents insurance could help you claim for the cost of damaged tech and gadgets. Many contents policies will cover the cost to replace or repair your gadgets if they are stolen or damaged by things like fire or flood, while at home.