Can you request a new claims adjuster?
Asked by: Maggie Wyman | Last update: October 3, 2025Score: 5/5 (14 votes)
Can I ask for another adjuster?
No you can't cancel and file again for a different adjuster. Adjusters do this all day long and are pretty good at sussing out what is and isn't damage from a covered event whereas people who file insurance claims often want insurance to cover things they don't.
What to do if you do not agree with an insurance adjuster?
Dispute the Decision and File a Complaint
Many policies allow you to request arbitration through the insurance company. You'll present evidence to an independent adjuster, who then makes a binding settlement determination. You can also file a complaint with your state department of insurance.
Why is my claims adjuster ignoring me?
Likely, the reason no response is they have nothing to update you on and given how you seem to be, they likely didn't want to hear you complain about something they are not in control of. The adjuster probably has someone who is doing all the reviews and you're in line behind everyone else who has been waiting.
What do I do if my insurance adjuster won't call?
- Keep a log of all your attempts to contact the adjuster. ...
- Call the insurance company's customer service line and ask to speak to a supervisor. ...
- Send a certified letter to the insurance company with a return receipt requested.
What do you do after you get your adjuster license?
How do I request a new adjuster?
- Communicate With Your Insurance Company's Adjuster First. ...
- Working With a Private Insurance Adjuster. ...
- Seek Legal Assistance With Insurance Claims.
What not to say when talking to an insurance adjuster?
Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”
How to beat an insurance adjuster?
- Write a convincing demand letter to your insurance company.
- Carefully review any settlement offers you receive.
- Reject a settlement offer in writing on your behalf.
- Counter your lowball settlement offer.
Can you file a complaint against an insurance adjuster?
If you're dissatisfied with the actions of your insurance company or insurance agent, you can file a complaint with your state department of insurance (DOI). Delays, denials, and unsatisfactory settlements are among some of the most common reasons for consumers to file complaints.
What is a bad faith claim?
Looking for evidence that supports the insurance company's basis for denying a claim and ignoring evidence that supports the policyholder's basis for making a claim is considered bad faith. If an insurer fails to promptly reply to a policyholder's claim, that act of negligence, willful or not, is considered bad faith.
How to argue with a claims adjuster?
- Come well-prepared with supporting evidence. Records and documentation are critical components of the process. ...
- Calculate a full settlement amount. ...
- Know your bottom line. ...
- Beware of the first offer. ...
- Get the settlement offer in writing. ...
- Read the fine print.
Can you sue an insurance company for taking too long?
The answer to this question is complex, but California health insurance providers are bound by state law to respond to claims within a specific amount of time. If they fail to do so, you may have the basis for a lawsuit against your insurer due to bad faith.
Do you have to talk to the other insurance adjuster?
You are not legally required to speak with the other driver's insurance company or give a recorded statement. They often employ tactics to use your statements against you, potentially minimizing your payout. You should report the accident to your own insurance company.
How long to wait for insurance adjuster?
Standard Waiting Time
Typically, after reporting a claim to your insurance provider, you can expect a claims adjuster to reach out within 24 to 48 hours. This initial contact will be to gather more details about the incident and potentially schedule a time for an in-person inspection of the damages.
Can an adjuster be personally sued?
But Courts Have Begun to Hold Insurance Adjusters Personally Liable in Some Instances. Both federal and state courts have recognized situations where an insurance adjuster may be held personally liable for wrongful acts or where the possibility of such liability exists.
Why did my claim adjuster change?
If your injury claim appears to exceed the adjuster's authority, it may be reassigned to an adjuster with more authority. If you hire a personal injury attorney to handle your car wreck, the insurance company may reassign adjusters as well.
What to do if you do not agree with insurance adjuster?
File a Complaint: If necessary, file a complaint with the insurance company or regulatory authorities. Don't Settle for Less: Refrain from accepting a low settlement offer without proper evaluation. Be Prepared for Legal Action: If negotiations fail, be ready to file a lawsuit to protect your interests.
Which insurance company has the most complaints?
The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index.
Can you trust your insurance adjuster?
That said, it's always prudent to use caution when you're speaking to an insurance adjuster after an accident. These individuals have the tough job of thoroughly reviewing your case to determine an appropriate payout, and they may not always have your best interests at the forefront of their minds.
Can you ask for a different adjuster?
Most people do not realize that they can request that the claim can be re-assigned to another insurance adjuster. Insurance companies re-assign claims regularly and asking a carrier to change adjusters is not particularly difficult.
What do insurance companies fear the most?
It's simple: Insurance companies' legal teams hate having to go before juries. Naturally, it's up to juries to apply the law in a fair and even-handed manner. However, it never helps insurance companies to be seen as the villains who are trying to get one over on people in genuine need.
How to scare car insurance adjuster?
Hire an Experienced Personal Injury Attorney. The most effective way to scare an insurance adjuster is by hiring an experienced personal injury attorney. A skilled lawyer knows the tactics adjusters use and can counteract them with compelling evidence and persuasive arguments.
What should you not say to a loss adjuster?
Understand that everything you say whether in person or over the phone, can be used against you in their final assessment. Avoid providing incomplete or potentially detrimental information that could be used to lower the settlement offer, like failing to mention pre-existing damage.
What questions should I ask a claims adjuster?
- Will they admit fault for the accident? ...
- Will they pay for your car repairs, your rental car, and your medical bills?
- How much insurance did their driver carry?
- This is all information that you're entitled to ask and you're entitled to know in an accident case.