Do car insurance companies share claims information?
Asked by: Prof. Sheldon Stehr | Last update: September 28, 2025Score: 4.4/5 (9 votes)
Can insurance companies see accident reports?
Whether it's through police reports, the other driver filing a claim, or even witness statements, insurance companies have many ways to find out about accidents.
Do insurance companies talk to each other after an accident?
Ideally, a representative from your own insurance company will speak to the other driver's insurer. But this doesn't always happen, especially if the accident was a minor one. So, communicating information about the accident may fall to you.
Are insurance claims confidential?
California Insurance Code Sections 791 - 791.27, the Insurance Information and Privacy Protection Act (IIPPA), provide protections for one's personally identifiable information, which is generally provided to an agent, broker or insurance company in order to apply for insurance or submit a claim.
Are auto insurance claims public information?
Are auto insurance claims public record? Public NO. But within the insurance industry, there is a Data Base accessible by all member companies (those who pay for the service send info in AND can access info out at any time) called Comprehensive Loss Underwriting Exchange, more commonly known as getting a C.L.U.E.
5 Worst Home Insurance Companies in 2024
Do auto insurance companies share claims history?
Do auto and homeowners insurance companies share my information about claims? Yes. There are specialty consumer reporting agencies that collect and report information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.
Can your company see your insurance claims?
The short answer is generally no. In most cases, your employer cannot view the specific details of your health insurance claims.
Are insurance claims discoverable?
The California Supreme Court opened the door to the discovery of other claim files in Colonial Life & Accident Co. v. Superior Court. (9) There, the insured sought the names ofother insureds whose claims were assigned to a particular adjuster to look for a pattern in the way the claims were handled.
Do insurance companies share records?
Privacy Concerns. Since insurance companies are required to protect your information, they can only share it if you give them written permission. You would need to sign a document opting out of the privacy notice before they share that information with other parties.
Do insurance companies report claims?
If your insurance company starts, denies or pays out a claim, they'll submit a CLUE report. LexisNexis® advises insurance companies to not report claims information when you contact them to simply ask a question about coverage or your deductible. The report will include: Your name.
Are insurance claims shared between companies?
Anytime you file a claim, it is reported between insurance companies. This report is called the Comprehensive Loss Underwriting Exchange report or CLUE for short.
When someone hits you do you call your insurance or theirs?
For example, if your car repair damage is $19,000 and the other driver's insurance covers up to $15,000, you still have to pay $4,000 in repair bills. In this case, your car insurance company may cover the costs resulting from this underinsured driver. This is why you should call your insurance if someone hits you.
What if you don't agree with your insurance adjuster?
Dispute the Decision and File a Complaint
Many policies allow you to request arbitration through the insurance company. You'll present evidence to an independent adjuster, who then makes a binding settlement determination. You can also file a complaint with your state department of insurance.
What information do car insurance companies have access to?
Insurance companies typically check police records mainly during the underwriting and claims investigation stages. When an individual applies for a new insurance policy or renews an existing one, insurers may request permission to access their driving record, which includes information from police records.
Does insurance know when you get in an accident?
The majority of insurance companies request a motor vehicle report (MVR) and a comprehensive loss underwriting exchange (CLUE) report to verify the accuracy of a new customer's driving record. When a police officer files an accident report or issues a ticket, that gets included on your MVR report.
Do insurance companies inspect your car?
The insurance company will need to inspect the damage to your vehicle, document it, and provide you with an estimate for the damages that they will cover. This can happen at the scene of the accident, or at your home, work or a body shop.
Can a new insurance company see old claims?
A Comprehensive Loss Underwriting Exchange report — commonly called a CLUE report — details personal property and auto insurance claims dating back up to seven years. When you're shopping for a new insurance policy, insurers will likely request a CLUE report to view your claims history.
Do car insurance companies contact the police?
Insurance companies have a dedicated special investigation unit to look for fraudulent claims attempting to collect on damages that never occurred or inflate minor damages and treatment expenses. When fraud is strongly suspected, an insurance company can reach out to the police and start a criminal fraud investigation.
What data do insurance companies have access to?
- Personal information. This includes a wide range of data points and is usually collected when a customer first applies for coverage. ...
- Policy information. ...
- Claims history. ...
- Payment history. ...
- Interaction history. ...
- Signatures. ...
- Agent information. ...
- Attachments.
Do insurance companies see all claims on a vehicle?
In regards to your insurance claims, though, insurance companies can see a CLUE report (Comprehensive Loss Underwriting Exchange) that tracks seven years of claims information, such as the type of claim and the payout that was made.
Can insurance find out about claims?
Insurers use the CUE database to check if any incidents have occurred with different vehicles so if you fail to tell your insurer, they can usually find out anyway. The price will usually rise at renewal, or when you're buying a new policy, rather than at the moment you make a claim.
Are insurance claims privileged?
If litigation proceeds, the client often relies on information in the insurer's claims files. If a conflict must be resolved between insurer and insured, claims files are not considered privileged because they are treated as belonging to both parties.
Can companies check your car insurance?
Yes, your employer can ask for proof of auto insurance, and they may do so if you frequently drive a personal vehicle for work. If you drive a company-owned vehicle for work, the chances are that your employer has already added you to a commercial insurance policy.
Can insurance companies see your history?
An insurance company does not have the right to your medical information unless you grant their request. In some cases, however, the insurance company might attempt to access your medical records through a subpoena or a court order. This allows them to bypass the need for your written permission.
Do insurance companies audit claims?
Claims Audit in More Detail
The insurer may also use the audit to identify any potential fraud or abuse of the policy or process. The claims audit process can be conducted in various ways, such as in-house by the insurer or an external auditing firm.