Do I call the other person insurance?

Asked by: Dr. Sammie Fahey V  |  Last update: October 13, 2025
Score: 4.7/5 (68 votes)

If you get into a car accident, you are under no obligation to call another driver's insurance company to work out the claim. All you need to do is talk to your insurance provider when you get into an accident or if someone else hits your car, and they will handle the claim on your behalf.

Am I supposed to talk to the other person's insurance?

At some point after a car accident, you'll probably receive a call from the other driver's insurance company. Here's what to know at the outset: You're typically under no legal obligation to talk to the other driver's car insurance company, and any time you do, it's crucial to watch what you say.

Should I call their insurance or mine?

Even in at-fault states, where the other driver's insurer pays, there are several reasons why you should always call your own auto insurance company first, including: Some insurers will help you negotiate a settlement with the other driver's insurance company.

When someone hits you, do you call your insurance or theirs?

For example, if your car repair damage is $19,000 and the other driver's insurance covers up to $15,000, you still have to pay $4,000 in repair bills. In this case, your car insurance company may cover the costs resulting from this underinsured driver. This is why you should call your insurance if someone hits you.

Do I call my insurance if I'm not at fault?

Yes. Regardless of fault, it is important to call your insurance company and report any accident that involves injuries or property damage. It is a common myth that you needn't contact your insurance company if you aren't at fault.

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24 related questions found

How do I claim insurance if it's not my fault?

After a car accident that's not your fault, you can file a third-party claim with the at-fault driver's insurance by providing details of the accident and supporting evidence like photos and a police report. Geoff Williams is a freelance journalist and author in Loveland, Ohio.

Is it better to use your insurance or theirs?

After a car accident, you should notify your insurance company and file a claim, and not deal with the other driver's insurer. Except in rare circumstances, it is not wise to contact them. Your insurance company represents you, and the other driver's insurance company represents them.

Should I contact the person who hit my car insurance?

If you get into a car accident, you are under no obligation to call another driver's insurance company to work out the claim. All you need to do is talk to your insurance provider when you get into an accident or if someone else hits your car, and they will handle the claim on your behalf.

Should I file a claim if I'm not at fault?

Always File a Claim, Regardless of Who Was At-Fault

One of the primary questions we receive from clients who have been in an accident is whether they should report the accident to their own auto insurance carrier, particularly when the accident was not their fault. And the answer to that question is: always.

Should I go through my insurance or the person who hit me?

If your vehicle received minor damage, it might be worth filing a collision claim with your insurance if the damage costs more than your deductible. If the other driver caused the accident, then you could file a claim with their insurance company instead.

When should you not call car insurance?

The only time you do not need to call your insurance company is when the accident happens on your own property, involves no other drivers (so no one else may be at fault) and the damage to your vehicle is minimal or at least of an amount you can afford to cover on your own or lose altogether.

How does insurance work if someone hits my car?

Collision coverage typically helps pay to repair or replace your vehicle if it's hit by another vehicle (or if you hit another vehicle or object), regardless of who is at fault. Even if you cannot find the other driver, you may be able to file a claim under your own auto insurance policy's collision coverage.

How long do you have to report a car accident to your insurance?

How Long Do You Have to Report an Accident to Insurance In California? Insurance Claim Time Limit. California car insurance companies may have different requirements and procedures for filing an accident claim. In California, personal injury claims from accidents must be filed within two years from the incident date.

How to deal with insurance after a car accident?

How to Deal with Insurance After a California Car Accident: 7 Essential Tips
  1. Don't Admit Fault. ...
  2. Contact an Attorney. ...
  3. Beware of Recorded Statements. ...
  4. Watch Out for Speedy Settlement Offers. ...
  5. Don't Give Too Much Detail About Your Injuries. ...
  6. Remember: Insurers Are Not on Your Side. ...
  7. Document the Accident and Your Injuries.

Should I call other drivers insurance?

Are You Required to Speak to the Other Driver's Insurance Company. First and foremost the answer to that is, no. Legally, there is no requirement for you to speak with the other driver's insurance company. You do likely have to talk to your own insurance company as they will need your account of what happened.

What to do if someone claims you hit their car?

What to Do If Someone Falsely Claims You Hit Their Car
  1. Evaluate the Situation.
  2. Speak to the Other Party Politely.
  3. Take Photos and Videos.
  4. Gather Witnesses.
  5. Check for Nearby Cameras.
  6. Report the Incident.
  7. Explain Your Side Clearly.
  8. When to Consult an Attorney.

What happens if no one is at fault in an accident?

But what will happen if no one is at fault for your car accident? You can always file a no-fault car insurance claim. The insurance provider will compensate the policyholder and its passengers for the cost of minor injuries and loss of income regardless of who caused the accident.

Should I call my insurance if it was my fault?

There are many reasons why the answer to the question, “Should I call my insurance if it was my fault?” is a resounding yes. In fact, you likely agreed to do so as part of your insurance contract. Make sure to check your policy documents carefully.

How does insurance work if it's not your fault?

Who pays in a no-fault accident? If there's an accident between two drivers, each party's PIP coverage typically pays for their respective medical bills and/or wage loss up to their policies' limits, no matter who caused the accident.

What happens if I don't call my insurance after an accident?

There is no California law per se about notifying your insurance company after a collision, but your auto insurance policy is a contract. When you signed it, you agreed to the stipulations in the contract, which will almost certainly include the requirement to notify the insurance company promptly after an accident.

Does your insurance go up if someone hits you?

If you are involved in an accident and file a claim, even if it was not your fault, your insurance company may see you as a higher risk to insure and increase your rates. Consider speaking with a licensed insurance agent to see how much insurance could increase after an accident where you're not at fault.

Should I pay for a car accident out of pocket or let insurance pay?

If the repair costs are less than your deductible (or even slightly more) you should pay for the repairs out of pocket. For example, if the damage to your car costs $300 to fix, and your deductible is $200, you would save $100 by filing a claim.

Do I contact the other person's insurance?

Regardless of who pays for your vehicle damages, you have the right to have your vehicle repaired at the repair facility of your choice. If your vehicle is not safe to drive, you should notify the other driver's insurance company as soon as possible so they can begin their claim process.

Can my son drive my car if he is not insured?

Most insurers cover someone else driving the policyholder's car with their permission once in a while. But, if you're going to start driving one of your parent's cars regularly, you'll need to be added or named on their auto insurance. You can't legally drive your parents' car without any insurance at all, either.

Do I have to make a claim if I'm not at fault?

After a car crash, review your policy or speak to your insurance company to identify the coverages you can file a claim for. Even if you weren't at fault in an accident, you may be able to file a claim under your own collision coverage.