Do I pay excess if not at fault direct line?

Asked by: Jaunita Homenick  |  Last update: September 14, 2025
Score: 4.3/5 (51 votes)

We won't charge an excess if: > You're in an accident that we believe is not your fault.

Do you pay excess if not your fault Direct Line?

If you're in an accident with an uninsured driver that isn't your fault, we'll protect your claims-free years and also cover your excess. Make sure you get the registration number, make and model of the other vehicle, and the other driver's details (if possible) to make a claim.

Do I pay excess if I wasn't at fault?

Do I have to pay an excess? Most policies require that you pay an excess unless the cost of the excess can be recouped from the other driver who caused the accident. So basically if it wasn't your fault and you got the driver who was at fault's details.

Do you have to pay excess if not your fault?

You pay the excess in the event of any claim made on your insurance policy regardless of who is to blame. However, if it's proved the accident was the other person's fault and the full cost is recovered from their insurer, you may be able to recover this amount.

Do I have to pay excess if not my fault budget direct?

If you are involved in a no fault car accident and make a claim, then you do not have to pay any excess (provided we decide the other driver was entirely at fault and we can obtain the at fault driver's full name, residential address, and vehicle registration number).

Do you pay excess if not at fault?

41 related questions found

Should I file a claim if I'm not at fault?

Always File a Claim, Regardless of Who Was At-Fault

One of the primary questions we receive from clients who have been in an accident is whether they should report the accident to their own auto insurance carrier, particularly when the accident was not their fault. And the answer to that question is: always.

What happens if you can't pay excess?

If you do not have the money available to pay the excess your insurer may refuse your claim or it might deduct the amount from what it pays towards the repairs. For example, if you make a claim for damages worth £2,000 but cannot afford to pay the £250 excess, your insurer will only pay the remaining £1,750.

Do you get money from no-fault insurance?

So let's start with a basic definition: no-fault insurance, sometimes referred to as personal injury protection insurance (PIP), can help cover you and your passengers' medical expenses and loss of income in the event of a covered accident, regardless of who is found at fault.

How does excess work in car insurance?

In simple terms, car insurance excess is the amount you agree to pay towards the repair of your car if you need to make an insurance claim. So, if your car's damaged in an accident, there'll be a set amount you'll have to pay towards the repairs and your insurer will cover what's left of the cost.

What happens if insurance cannot determine fault?

50/50 fault: If it's too difficult to determine fault, particularly if no witnesses saw the accident take place, some insurance companies will decide to split the costs equally between the two drivers.

Do I call my insurance if I'm not at fault?

Yes. Regardless of fault, it is important to call your insurance company and report any accident that involves injuries or property damage. It is a common myth that you needn't contact your insurance company if you aren't at fault.

Do I have to pay excess if I am not at fault with Allianz?

Do I have to pay an excess if the accident was not my fault? No. You won't have to pay an excess if we determine you're not at fault for the accident and you can provide the responsible party's details.

Do I have to pay if I hit someone's car?

Hitting a parked car is the same as any other kind of car accident when it comes to key issues like fault and insurance coverage. If no insurance covers the incident, the driver who hit the parked car will personally be on the financial hook for any resulting vehicle damage.

Do I need to pay excess if I'm not at fault?

Once liability has been determined by the insurer and if you're found to be not at fault, your excess will be waived and your claim will continue as normal. It can be easy to assign blame and assume it's the other driver's responsibility to cover costs, especially if the events around the incident weren't clear-cut.

Does a no-fault accident affect insurance?

In addition, certain states, such as California and Oklahoma, don't allow insurance companies to increase rates after a non-fault claim.

Who do I pay my excess to?

If you make a claim and your car needs repairing under the terms of your policy, the agreed excess should be paid direct to the approved repair garage.

Do I get my excess back?

You can and should get any excess you had to pay out, recovered from the at-fault driver's insurer. However, depending on the complexity of your claim, this can take anything from a couple of months to several months to be returned. We know of drivers sometimes having to wait over a year to get their excess back.

Do I have to pay excess if not my fault admiral?

When do you pay excess on car insurance? You pay the excess in the event of any claim made on your insurance policy, regardless of who's to blame. However, if it's proved the accident was the other person's fault and the full cost is recovered by their insurer, you may be able to recover this amount.

Do you pay excess before or after repair?

You pay your car insurance excess when you make a claim on your car insurance policy, on a per-incident basis. This means you need to lodge a claim and pay an excess for each separate incident. In most cases, for example if repairs need to be made to your vehicle, you will need to pay the excess before work can begin.

What to do when you're in a car accident and it's not your fault?

Here's what you need to know to increase your chances of obtaining full compensation:
  1. Get out of harm's way.
  2. Check for injuries.
  3. Call the police.
  4. Gather information at the car accident scene.
  5. Report the crash to your insurance company.
  6. Understand insurance coverage.
  7. Get medical treatment.
  8. Contact a car accident lawyer.

Should I let my insurance know if it wasn't my fault?

Yes, it is generally advisable to notify your insurance company even if the accident wasn't your fault. Most insurance policies require policyholders to promptly report any accidents or incidents, regardless of fault.

Should I call my insurance if it wasn't my fault progressive?

Start the claims process

Regardless of who's at fault, it's a good idea to inform your car insurance company that an accident occurred.

When should I pay excess?

1. The excess amount is the first amount payable by you when your claim is settled or paid out. 2. It serves to motivate you to be more responsible, to take better care of your valuables and to prevent small, petty claims.

Do I lose no claims if it wasn't my fault?

When you make a non-fault claim, your no-claims bonus could be affected while your insurance provider investigates who's at fault. However, if they confirm that you're not liable and they're able to fully recover their losses from the other provider, your full no-claims bonus should be reinstated.

What happens if no one is at fault in an accident?

But what will happen if no one is at fault for your car accident? You can always file a no-fault car insurance claim. The insurance provider will compensate the policyholder and its passengers for the cost of minor injuries and loss of income regardless of who caused the accident.