Do insurance companies contact doctors?

Asked by: Dr. Peggie Jacobs  |  Last update: December 30, 2025
Score: 4.3/5 (33 votes)

An insurer can only access your medical records if you give your permission for them to do so. If you agree to let them go through your medical history, they'll contact your doctor and will look at your records over the last five to ten years.

Do doctors share information with insurance companies?

Conclusion: Yes, doctors can share your medical information with insurance companies, but within the strict boundaries set by HIPAA and with additional considerations under the No Surprises Act.

Can an insurance company access your medical records?

The answer varies depending on the state. In California, the retention period can be anywhere from two to ten years, depending on the type of procedure or healthcare provider. However, an insurance claim medical report should only look as far back as the injury in question.

What information can insurance companies access?

The Power of Integrated Information Management for Insurance Companies. Insurance companies have records for just about everything — customer information and policy details, rates and underwriting procedures, marketing material, and licensing records. The list goes on, and on… and on.

How does insurance work with doctor visits?

In addition to the deductibles, you typically will have to make a copayment or pay coinsurance: Copayments, or copays for short, are fixed amounts you pay for covered services. For instance, you might have a $10 copay every time you see your primary care doctor or $30 every time you see a specialist.

A Medical Doctor Transitions to the Insurance Industry | Alternative Non-clinical Career for Doctors

29 related questions found

Can insurance companies contact your doctor?

An insurer can only access your medical records if you give your permission for them to do so. If you agree to let them go through your medical history, they'll contact your doctor and will look at your records over the last five to ten years.

Which health insurance company denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

Can doctors look up your insurance?

Can doctors look up your insurance? Yes, doctors can look up your insurance, but it's best to touch base with your insurance company for questions regarding your specific coverage. Your doctor won't have the level of knowledge for your plan or network that your insurance company will.

What are insurance companies not allowed to ask you?

If you're applying for health insurance, pregnancy status or plans to have children shouldn't come into the conversation. Under the Affordable Care Act (ACA), pregnancy is considered a pre-existing condition, and insurers cannot deny coverage or charge higher premiums due to it.

Can you ask a doctor to keep something off the record?

Someone could ask to keep past medical illness off the form for an insurance physical, but that is fraud, and would have consequences to the doctor." If the doctor agrees to collude with the patient, he is forfeiting the trust of the court system, employers, insurance companies, and others, says Tennenbaum.

Can my doctor see if I went to another doctor?

Your healthcare providers have a right to see and share your records with anyone to whom you have given permission. For example, if your primary care doctor refers you to a specialist, you might be asked to sign a form that says they can share your records with that specialist.

Can doctors see your prescription history?

Most times yes. There are instances where a patient's medical records may not be accessible without an additional signed consent from the patient. Again though, yes, clinicians can see what has been prescribed for patients.

What can health insurance companies see?

Insurance companies only receive claim information which includes what procedures and diagnosis you have had however this is very basic information.

Does the insurance company have access to medical records?

Due to state and federal privacy laws, an insurance company must obtain a claimant's written permission in order to access medical records.

Can you hide your prescription history?

A lot of hospitals and doctor's offices remove your name from your prescription history before sharing it with marketing or drug companies. If you don't want this to happen, ask your doctor to opt-out of having your information used this way. And remember to keep your pill bottles and receipts private.

How to stop medical records from being shared?

If you do not want your information to be exchanged electronically, select that option on the consent form. Or, you can discuss your concerns with your provider directly. Even if your information is not exchanged electronically, your provider is not required to stop maintaining your records in digital format.

What should I not tell my insurance company?

The insurance adjuster doesn't need to hear your entire life story. Sharing personal anecdotes or irrelevant experiences might even hurt your claim. Stick to the facts and avoid extra details about your family, job history, prior injuries, or unrelated accidents.

What do Insurance companies fear the most?

It's simple: Insurance companies' legal teams hate having to go before juries. Naturally, it's up to juries to apply the law in a fair and even-handed manner. However, it never helps insurance companies to be seen as the villains who are trying to get one over on people in genuine need.

Who is the most trusted insurance company?

Here are the best car insurance companies of 2025:
  • Travelers: Best car insurance company overall.
  • Auto-Owners: Best for affordability.
  • State Farm: Best mobile app ratings.
  • American Family: Best for customer satisfaction.
  • USAA: Best for military members.

Can I still see a doctor if they don't take my insurance?

Not all doctors accept health insurance, while others only work with limited insurers. If your doctor doesn't accept your health insurance, you can try to get out-of-network coverage or find an in-network provider instead. Some doctors don't take insurance at all, and are cash-only.

Can doctors see your whole medical history?

Only you or your personal representative has the right to access your records. A health care provider or health plan may send copies of your records to another provider or health plan only as needed for treatment or payment or with your permission.

What to do if prior authorization is denied?

Once you have a reason for the denial, it's time to partner with your physician's office. Give them the reason for the denial and see if there is any additional information they can provide to support the prior authorization request. Get copies of your consult notes, test results and any additional information needed.

What is the best health insurance company to go with?

Best Health Insurance Companies for 2025
  • Best Overall and Best for Self-Employed: Kaiser Permanente.
  • Best Widely Available Plans: UnitedHealthcare.
  • Best for Low Complaints and Best for Chronic Conditions: Aetna.
  • Most Affordable: Molina Healthcare.

Why is my health insurance not paying claims?

Health insurers deny claims for a wide range of reasons. In some cases, the service simply isn't covered by the plan. In other cases, necessary prior authorization wasn't obtained, the provider wasn't in-network, or the claim was coded incorrectly.