Do insurance companies intentionally deny claims?

Asked by: Hallie Schumm  |  Last update: December 12, 2025
Score: 4.2/5 (22 votes)

Insurance companies often let people down at the time when they need help the most. While frustrating, a denied claim doesn't always mean the insurer has broken any rules. But all too often, insurers do unfairly and intentionally deny, devalue or slow-pay valid claims.

Why would an insurance company deny a claim?

Incorrect, Incomplete, or Unsupported Claim

Claims are often denied due to technicalities. Failure to file a timely claim, failure to notify the appropriate parties (such as employers), or failure to follow other rules may lead to an unnecessary claim denial.

What are the odds of winning an insurance appeal?

Only half of denied claims are appealed, and of those appeals, half are overturned! Undivided's Head of Health Plan Advocacy, Leslie Lobel, says that if you have a winner argument and patience to get through all the levels of "no," there is a good chance you can get your denial overturned.

How often do insurance companies reject claims?

Companies' denial rates vary more than would be expected, ranging from as low as 2% to as high as almost 50%. Plans' denial rates often fluctuate dramatically from year to year.

Is it illegal for insurance companies to deny coverage?

Yes, there are several reasons why a car insurance company can deny coverage, but if you are turned down by one company, you may still have options for coverage. Every carrier has its own rules about who it will cover, so if one company denies you coverage, you may still have options.

Tricks Insurance Companies Use to Deny Your Claim

22 related questions found

Can I sue insurance for denying claim?

There are laws designed to protect consumers in the state of California and across the nation. It's not uncommon for policyholders to sue their healthcare insurers for denial of a claim, mainly when the claim is for a service that is crucial to their health and future or the health and future of a loved one.

What does the Affordable Care Act do?

Under the Affordable Care Act, patients who may have been uninsured due to preexisting conditions or limited finances can secure affordable health plans through the health insurance marketplace in their state.

How do you fight insurance claims denial?

If an insurance company denies a request or claim for medical treatment, insureds have the right to appeal to the company and also to then ask the Department of Insurance to review the denial. These actions often succeed in obtaining needed medical treatment, so a denial by an insurer is not the final word.

Why do insurance companies drag out claims?

Insurance companies may purposely drag out the claims process, hoping that policyholders will grow frustrated and accept a lower settlement or even drop the claim entirely. This may include excessive paperwork requests, slow response times, or frequent requests for additional documentation.

Does insurance go up for denied claim?

Will my insurance rates go up if my claim is denied? Since insurers base premiums on how likely policyholders are to file a claim, a claim that's denied can cause your rates to go up — though not as much as if the claim was approved.

What is the average claim denial rate?

While many payers have claim denial rates well above the current average of about 15% of claims, per the Premier Inc. survey, over half (54%) of claims initially denied by private payers are ultimately paid to healthcare providers.

Are appeals hard to win?

There are three major standards of review for appeals: legal error, abuse of discretion, and substantial evidence. An appeal could involve a combination of these standards. Beware of the appeal that is limited to substantial evidence. It is the hardest type of appeal to win.

Who denies insurance claims?

Insurance companies deny claims for many reasons, such as insufficient evidence, missed deadlines, or policy exclusions. If your insurance company denied your claim, you can file an appeal, agree to mediation or arbitration, or take the insurance company to court for bad faith.

What are three things you want to keep in mind if you get into a Fender Bender accident?

Take photos of any vehicle damages, injuries, and the road where the injury occurred. Take detailed notes of how the fender bender occurred, when, and where. Get testimony and contact information from witnesses and authorities.

What is it called when an insurance company refuses to pay a claim?

If your insurance company unreasonably delays or denies your claim, you may have a claim for bad faith.

Who is the most trusted insurance company?

Best car insurance companies
  • Best for customer satisfaction: Erie Insurance.
  • Best for seniors: Nationwide.
  • Best for liability insurance: Auto-Owners.
  • Best for claims filing : State Farm.
  • Best for bundling: American Family.
  • Best for accident forgiveness: Progressive.
  • Best for military members and veterans: USAA.

Why is State Farm denying so many claims?

Some common reasons for claim denials include: Insufficient evidence or information: The burden of proof falls on the injured party. State Farm might deny your claim if it believes you have insufficient evidence to prove how the car accident occurred or the severity of your damages.

Which insurance company has highest claim settlement?

Which life insurance company has the highest claim settlement ratio? Max Life Insurance has the greatest claim settlement ratio in terms of claim number, with 99.34% for the fiscal year 2021-22. Exide Life Insurance and Bharti Axa Life Insurance came in second with a 99.09 percent death settlement percentage.

What are the 3 most common mistakes on a claim that will cause denials?

Here, we discuss the first five most common medical coding and billing mistakes that cause claim denials so you can avoid them in your business:
  • Claim is not specific enough. ...
  • Claim is missing information. ...
  • Claim not filed on time (aka: Timely Filing)

Do insurance adjusters get bonuses for denying claims?

Insurers are driven to increase their profits. In that vein, some of them give bonuses to adjusters who successfully and consistently deny claims. Adjusters who pay too many claims may find themselves without a job.

How often do insurance companies deny claims?

We find that, across HealthCare.gov insurers with complete data, nearly 17% of in-network claims were denied in 2021. Insurer denial rates varied widely around this average, ranging from 2% to 49%. CMS requires insurers to report the reasons for claims denials at the plan level.

What does cobra status allow you to do?

The Consolidated Omnibus Budget Reconciliation Act (COBRA) gives workers and their families who lose their health benefits the right to choose to continue group health benefits provided by their group health plan for limited periods of time under certain circumstances such as voluntary or involuntary job loss, ...