Do insurance companies investigate house fires?

Asked by: Jamel Schaden  |  Last update: January 13, 2026
Score: 4.2/5 (13 votes)

Once an insurance company decides that the fire was intentionally set, it then commences its investigation to determine who set the fire. Unfortunately, however, what often happens is that the insurer focuses its investigation on gathering all available evidence.

How do insurance companies investigate fires?

There are some insurance companies who utilize in-house fire investigators, if only to conduct a preliminary fire scene investigation before hiring an independent fire investigator, as well. The fire investigator examines the fire scene and makes a determination - if possible - of the fire's origin and cause.

How long does an insurance company have to investigate a fire claim?

The time an insurance company has to investigate a claim varies, typically ranging from 30 to 45 days after acknowledging receipt, which usually occurs within 15 to 30 days. Specific timelines depend on the type of insurance, the jurisdiction, and the terms of the policy.

What triggers an insurance investigation?

Inconsistencies and delayed claims can trigger alarm bells, leading the insurance company to closely scrutinize the legitimacy of your case. The duration of your recovery is not only critical for calculating the compensation but also for evaluating the credibility of your claim.

How does insurance work with house fires?

The good news? Unlike with flooding, a standard homeowners' policy covers destruction and damage caused by fire, including wildfires, and a standard renters' insurance policy covers the renter's personal belongings, according to the Insurance Information Institute.

How will insurance companies handle SoCals devastating fires?

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What to expect from your insurance company after a fire?

If your house is completely destroyed in an event that resulted in a state of emergency being declared in California — as is the case with the current wildfires — your insurance company is required to immediately pay you a minimum of one-third of the estimated value of your personal belongings (also known as contents) ...

What is the 80% rule regarding fire insurance?

Insurance companies may require you to purchase enough insurance to cover a minimum of 80% of the replacement cost of your home. You agree to pay the insurer the monthly premiums for the coverage. If damage occurs to the home, the insurer pays the replacement cost value of the claim for repairing the damage.

How long does an insurance investigation take?

Generally, the insurance company has about 30 days to investigate your claim. Pro tip: Your state's statutes of limitations will also determine how much time you have to file and settle a claim. The statute of limitations for insurance claims varies by state, as well as by claim type.

What is the first thing an insurer must investigate before taking on a claim?

Insurance companies must search for and consider evidence that supports coverage for the claim. Thus, insurance companies cannot close their eyes to evidence that supports coverage and focus solely on the evidence that denies coverage. Too narrow a focus of investigation?

Are insurance investigations discoverable?

Consequently, documents prepared in the ordinary course of an insurance company's investigation to determine whether to accept or reject coverage and to evaluate the extent of a claimant's loss are not privileged, and, therefore, discoverable.

Why would an insurance company deny a house fire claim?

Defective workmanship-related claims arise when a fire is caused by faulty construction or repairs. Insurance companies may deny claims if they believe a contractor's negligence or lack of skill led to the fire. Unfortunately, disputes over liability with contractors can also result in claim denials.

How long does it take for an adjuster to make a decision?

Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.

How long does it take for insurance to pay for a house fire?

Fortunately, insurance companies are required to handle claims in a timely manner. In California, for example, they must send you a "notice of intentions" within 30 days of receiving your claim. If there's no dispute over coverage, you're entitled to payment within that time, too.

Does insurance pay out for fire?

Fire insurance typically covers the cost of repairing or rebuilding your property, replacing damaged contents, and additional living expenses if you need to temporarily relocate. It may also cover damage caused by smoke, water used to extinguish the fire, and related costs such as debris removal.

Who usually performs fire cause investigation?

Fire investigation should be performed by one of the following: trained fire department investigators, the fire marshal's office, insurance-company investigators, or a law-enforcement agency. An origin and cause investigation determines where, why, and how the fire originated.

How long does a house fire investigation take?

Fire investigations are important because they can help homeowners find out why and how a fire started. Generally, they can take a few days to several months.

What does insurance company do to investigate a claim?

During the investigation, the company can gather evidence using different ways, such as getting details about the accident from you, talking to the other driver and witnesses, visiting the accident scene, examining the photos you took at the accident scene, and reviewing the police report if one is available.

How to win a home insurance claim?

Photographs, receipts, police reports and even the written inspections of contractors can be useful evidence. Once you've thoroughly reviewed your policy and documented your case, it's time to speak with your insurance company to let them know you're disputing the claim denial.

What are the two most common claim submission errors?

The two most common claim submission errors are incorrect patient information and missing or inaccurate procedure codes. Explanation: Submitting medical claims is a critical process in healthcare administration, and errors can lead to claim denials, delays in reimbursement, and additional administrative work.

What questions do insurance investigators ask?

What to Expect from Insurance Adjusters After a Car Accident
  • Questions About the Involved Vehicles. ...
  • Questions About How the Car Accident Happened. ...
  • Questions About Shared Liability. ...
  • Questions About Vehicle Damages. ...
  • Questions About Your Injuries. ...
  • Insurance Tactics Used to Reduce Your Car Accident Insurance Payout.

How long does it take an insurance company to admit fault?

So, how long does it take an insurance company to determine fault? The truth is that there is no definite answer to this question. The insurance company's investigation process can take days, weeks, or even months to complete. It basically depends on the specifics of your case.

Why do insurance companies hire investigators?

Insurance companies use private investigators as part of their efforts to verify the legitimacy of claims and prevent fraud. The frequency with which they employ PIs depends on various factors, including the size and complexity of the claim, the presence of red flags, and the nature of the injury or damage.

Do most home insurance policies cover fire?

Most standard homeowners insurance policies will cover fire damages, including damage from wildfires. California residents who live in high-risk areas may apply for the state's FAIR Plan if they cannot secure coverage elsewhere.

Can you be denied fire insurance?

Insurance companies may deny fire claims because: They say that the insurance coverage you're relying on doesn't apply to the fire damage. They claim that you, or someone else, set the fire intentionally. They claim that the damages you're seeking coverage for were not caused by this specific fire.

How to calculate fire insurance claim?

The actual amount of the claim is determined by the below formula: Claim Payable = (Loss Suffered x Insured Value) / Total Value.