Do insurance companies send text messages?

Asked by: Ariel Brown  |  Last update: August 9, 2025
Score: 4.6/5 (26 votes)

In addition to appointment reminders, insurance companies can use SMS to remind customers of other important events, such as the end of an insurance term.

Can insurance companies ask for text messages?

The insurance company may also request access to your text messages and social media accounts to look for evidence of distracted driving. Lastly, the insurance company may request access to your location data to track your movements before the accident.

What is the text code 43426?

Text HELP to 43426 for help or email us at texthelp@geicomail.com. Text STOP to 43426 to stop receiving GEICO's Text Messages. Please review our Terms and Conditions for more information.

Can companies send you text messages?

The only way a business can legally communicate with a consumer using text messaging is if the consumer has provided consent. That way, the consumer knows that they may be receiving information from the company, and the company is not just sending unsolicited text messages.

How do insurance companies know about previous claims?

CLUE reports, generated by consumer reporting agency LexisNexis, detail the insurance history of a location or vehicle. The report contains details about any reported insurance claims made in the past, no matter how small.

Top 3 Text Messages to Get Your Online Leads to Respond To You

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What triggers an insurance investigation?

Inconsistencies and delayed claims can trigger alarm bells, leading the insurance company to closely scrutinize the legitimacy of your case. The duration of your recovery is not only critical for calculating the compensation but also for evaluating the credibility of your claim.

How do you know if someone filed an insurance claim against you?

In almost all situations, you'll know if a claim is made on your car insurance by another driver. You'll have exchanged details with them at the scene and your insurance provider will contact you about any subsequent claims.

How do companies send text messages?

SMS Service Providers: Companies partner with SMS service providers or use software platforms like Kixie, Twilio, or SimpleTexting to manage their messaging campaigns. Sending Messages: Bulk Messaging: Send mass texts to a large audience for promotions or announcements.

Can I request text messages from my phone company?

As a general rule, the cell phone carrier can't help you. Under federal privacy laws, such as the Consumer Telephone Records Protection Act of 2006, your cellphone carrier can't give you these phone records, even if you own the phone and pay the bill.

Can a company text you without consent?

It protects consumers from receiving unsolicited calls or text messages by subjecting all marketing calls, faxes and text messages to government regulation. Under the TCPA, companies may not send messages to consumers without their consent.

How to identify a fake text message?

Other text message red flags include:
  1. The text message is sent out of the blue, and you don't recognize the sender.
  2. The sender: ...
  3. The text message contains many misspellings, bad grammar, or both.
  4. The phone number of the sender is unusually long.
  5. The message contained in the text is not relevant to you at all.

What is the text code 85872?

SMS is also playing a big role in how Michelob Ultra is getting consumers to enter the sweepstakes. Consumers can text in the keyword FOUR to the short code 85872. Users are then sent a reply message that prompts them to text back their ZIP code to enter the sweepstakes.

What is 22395 text message?

Common Uses of the 22395 Short Code. Used to send notifications or updates, such as banking alerts, flight updates, or delivery statuses. Sends promotional content, discounts, or special offers to subscribed users.

Can an insurance company check your phone?

To obtain your phone records, the insurance company must take legal action to do so. That is, while you can certainly provide that information if you would like to, especially if it shows you were not using your phone or otherwise distracted, you may be able to refuse this information initially.

Are text messages legally private?

California. California's Public Records Act (CPRA) treats electronic communications, including text messages, as public records if they are used to conduct public business.

Will insurance pay for a message?

Medical companies cover medical procedures and will not cover luxuries such as massage that is not prescribed by a doctor. If you do not have a medical need for massage therapy and are only seeing a massage for enjoyment, then you will not be covered by medical insurance.

Can I get a copy of my spouse's text messages?

Obtaining a spouse's text messages can ordinarily be done in two ways. One way might be to send a letter to the cell phone carrier, through an attorney, explaining the need to preserve text messages for a divorce case.

Can deleted text messages be subpoenaed?

Deleted text messages can potentially be subpoenaed, but the success of retrieving them depends on various factors. When a text message is deleted, it may not be immediately removed from the phone's system and could still be recoverable.

Can you retrieve deleted text messages?

Fortunately, there are ways to retrieve them. From restoring backups to using recovery software, plenty of options are available to help you get your messages back: Enable Google Drive backup to automatically save your messages to the cloud.

Is texting really private?

Are text messages secure? Standard SMS text messages are inherently insecure. That's because anyone can read a person's received texts, and it's possible to intercept messages when message data is not end-to-end encrypted. However, text messaging can be more secure using the right application-to-person SMS platform.

Can my phone company give me copies of text messages?

If you need deleted text messages for legal purposes, in situations of crime and the sort, some cellphone providers can provide you with the content of the messages upon request; however, most companies do not keep text message records.

How do I block text messages from companies?

To set up SMS spam blocking on an Android phone, go to Settings and select SMS Spam Recognition. On an iPhone, go to Settings > Messages > Unknown & Spam. In the SMS Filtering section, turn on the switch next to RoboKiller.

What happens if you ignore an insurance claim against you?

When a claim is left unaddressed, it may lead to the insurance company assuming that you're at fault. This could result in you paying higher amounts than if you had addressed the claim promptly. Not responding to a claim can be seen as a breach of your insurance contract. This can lead to legal actions against you.

How do insurance companies check claims?

The Claims and Underwriting Exchange (CUE), is the central database of motor, home, personal injury and industrial illness incidents reported by insurers which may give rise to a claim. This data is held for 6 years from the date the claim was closed.

How long does an insurance adjuster have to contact you?

Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.