Do insurance companies share information in Canada?

Asked by: Hazle Effertz  |  Last update: June 27, 2023
Score: 4.7/5 (63 votes)

In Canada, car insurance companies have access to a central database that contain all of the claim information for a driver. While insurance companies do not directly share information with each other, they are likely subscribed to consumer reporting agencies.

Can insurance companies share information?

Do auto and homeowners insurance companies share my information about claims and policies? Yes. There are specialty consumer reporting agencies that collect information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.

What information do insurance companies have access to?

Insurance companies will ask for personal information such as your Social Security number and birth date to confirm your identity. They may also want to know what your salary is because they might limit how much insurance you can get based on your annual earnings.

Do insurance companies talk to each other?

Answer provided by

While car insurance companies don't talk directly to each other, they do share information. All car insurance companies can access your claims history through a database called the Comprehensive Loss Underwriting Exchange (CLUE).

Do insurance companies have a database?

This claims information service is traditionally called the “Index System” (or “Index Database”) and is used by most insurance companies to secure the claims history of every claimant.

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Can you lie to insurance companies?

Lying to your insurance company can get you into big trouble. Even if the lie seems small, it's insurance fraud. You are knowingly deceiving your insurance company to benefit, which can result in jail time, fines, and license suspension. While changing your coverage to collision insurance is temptin, don't do it.

Can insurance companies find out about previous claims?

Most car, home and travel-insurance providers submit information to CUE, which typically stores details of insurance claims for six years. Insurance providers use CUE to calculate the cost of your premium, based on your claims history, so always be accurate and honest about any past claims when you buy car insurance.

How do insurance companies collect data?

Property and casualty insurance companies are collecting data from telematics, agent interactions, customer interactions, smart homes, and even social media to better understand and manage their relationships, claims, and underwriting.

What should you not say to your insurance company after an accident?

Even if you know the accident was your fault, don't say sorry or admit guilt at the scene as your insurer might have a clause about it. Exchange details with the other's involved and get in touch with your insurer to report the incident.

How long do insurance companies keep records?

Insurance Records with an (Employers Liability element) – 60 years. Liability records (other than Employers Liability) – 12 years. Other General Insurance Records – 7 years.

Can insurance companies access medical records Canada?

There are situations in which someone may ask for your permission to see your medical records. For example: An insurance company may ask to see medical information when you apply for life or health insurance. An employer may ask to see medical information if you apply for a job that's safety-sensitive.

Why do insurance companies ask if you have other insurance?

When there are two health insurance policies in place, one serves as the primary plan and the other serves as the secondary plan. The carriers need to know about other coverage so they can coordinate benefits.

Can insurance companies view my medical records?

Insurers can't see your medical records unless you give them written permission. Find out why insurers might need to access your medical history and what information they'd get.

Are insurance applications confidential?

No matter your situation, all the information you share on a life insurance application is confidential. Your privacy is fully protected, and insurers will not compromise your data or share it with third parties. Now, let's take a look at some common life insurance application questions.

What database do insurance companies use?

Each time you make a car insurance or homeowners insurance claim, your insurer adds the incident to the CLUE or A-PLUS report. These databases are run by outside agencies — LexisNexis for CLUE and Verisk Analytics for A-PLUS. If your insurer is a customer of both, it might use both reports.

What should I not tell insurance?

9 Things Not to Say to Your Insurer After an Accident
  • It was my fault. This may be common knowledge for many, but it's worth reiterating that you should never admit fault. ...
  • I think. ...
  • I'm fine. ...
  • Names. ...
  • Recorded statements. ...
  • Unnecessary details. ...
  • I don't have an attorney. ...
  • I accept.

How long does an insurance company have to investigate a claim?

Generally, the insurance company has about 30 days to investigate your auto insurance claim, though the number of days vary by state.

What to do after an accident that is not your fault?

A. STOP Immediately and move only if it is safe to do so.
  1. Call 911 if there are injuries.
  2. Call the police. ...
  3. Obtain names, addresses, telephone numbers, and driver's license numbers from all drivers.
  4. Obtain license plate(s) and vehicle identification numbers.

Where do insurers get their external data from?

To fully utilize this data, insurers must expand their collection to new avenues, including information in the public domain, collected user information from other industries such as retail and banking, and available unstructured content from shared digital resources including social media.

Are insurance companies data controllers or processors?

In most cases, insurance intermediaries will be processing personal data on their own account and will act as data controllers. In some others, intermediaries will act under clear processing instructions from a data controller and will be a data processor.

Can insurance company ask for bank statements?

Most policyholders are usually taken back when the insurance company asks for copies of their income tax returns, bank statements, bills, and other financial records.

What happens if you lie to an insurance company about an accident?

At best, you will have to remember your lie the entire time you are dealing with your insurer. They will most likely record calls and other interactions with you to uncover any discrepancies in your claim. At worst, you could face criminal penalties leading to fines and even jail time.

Can you lie about insurance being Cancelled?

If an insurance application asks you to disclose details of previous incidents, you should do so regardless of whether you made a claim. Lying about an accident can lead to your policy being voided, cancelled, or refused renewal.

Can I check cue database?

In order to see the information the CUE database has about you, simply make a free data subject access request using the Motor Insurance Bureau's (MIB's) subject access form. On the form you are given the option to receive your information by email or post, whichever is best for you.

How do insurance companies know about pre existing conditions?

Medical Check-up:

In case you have a pre-existing disease, the insurance company might ask you to go for a medical check-up. The insurance premium will be based on the test results.