Do therapists on BetterHelp take insurance?

Asked by: Loy Hoppe  |  Last update: May 15, 2025
Score: 4.5/5 (63 votes)

BetterHelp is an online subscription service offering virtual therapy sessions. The company does not accept insurance, and most private medical insurers do not cover the costs. However, a person may be eligible for reduced rates if they have a low income.

What are the criticisms of BetterHelp?

Concerns Over Therapist Quality

Another issue that has plagued BetterHelp is doubts about the quality and qualifications of its therapists. Some users have complained that therapists on the platform seem unprofessional, inexperienced, or underqualified.

Does Blue Cross Blue Shield reimburse for BetterHelp?

Understanding BetterHelp's Insurance Network

BetterHelp is not contracted with any insurance provider and does not directly accept insurance. BetterHelp has focused efforts on providing some of the most affordable and comprehensive online therapy solutions on the market, with over 2.5 million members globally.

Does BetterHelp use actual therapists?

One of the most important things to know about BetterHelp is that they require all therapists who use their platform to be licensed. Having a license doesn't automatically prove they're good therapists. However, it does prove they're real therapists.

Is BetterHelp billed per session?

BetterHelp is a subscription service that bills every 4 weeks and costs $65-$100 per week, prior to any offers, discounts, or financial aid. How much you pay depends on where location, preferences, and therapist availability.

BetterHelp Review: Pros, Cons, And Everything In Between (Not Sponsored)

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What is the lawsuit against BetterHelp?

BetterHelp was accused of improperly and illegally exposing the personal information of thousands of customers and potential customers and failing to adequately host protected health information shared with third-party advertising ...

Does Blue Cross Blue Shield cover online therapy?

Does Blue Cross Blue Shield cover online therapy? Yes, Blue Cross Blue Shield covers online therapy, including Charlie Health's virtual IOP and other treatment programs. Fill out our quick online form to learn more about your specific plan's coverage and benefits.

How to find a therapist covered by insurance?

You can access an online directory of insurance companies or see a list of all the providers in your network on your insurance's website. You can also call your insurance company to determine if a therapist is in-network. It's important to consider your needs before deciding who you want to work with.

What is the BetterHelp scandal?

BetterHelp attracted controversy for allegedly sharing its customers' personal data with third parties. Mountain View, California, U.S.

How many sessions per week for BetterHelp?

BetterHelp's basic plan includes one live session per week. BetterHelp does not set an absolute limit on session length but indicates that most live sessions last 30 to 45 minutes.

What happens when you quit BetterHelp?

In other words, when you cancel, your subscription stops at the end of the current pay period. If you cancel two days before your subscription renews, you have BetterHelp for two more days. On the other hand, if you cancel 21 days before your subscription renews, you have BetterHelp for three more weeks.

Why does BetterHelp not accept insurance?

BetterHelp is not in-network with any health insurance plan. It is a subscription-based platform that isn't compatible with the way insurance claims are billed.

Are therapists free with insurance?

Does health insurance cover the cost of therapy? The short answer is: it depends. Most plans in the United States cover mental health similarly to how they cover other medical costs, meaning that sessions could be billed with a co-pay or go toward your deductible.

Is BetterHelp covered by insurance?

Unfortunately, BetterHelp is not covered by any insurance provider. However, BetterHelp offers financial aid for which you can contact their customer success team. If you seek providers covered by your insurance, you can get the member line on the back of your insurance card.

Do online therapy sites take insurance?

Talkspace accepts insurance from many major insurance providers including Cigna, Optum, Carelon, Aetna, TRICARE, traditional Medicare, Regence, Anthem and more. We work with many health plans, employee assistance programs (EAP), and educational organizations to make online therapy available and affordable for all.

Is BetterHelp actually therapists?

BetterHelp is not a scam; it is a legitimate online counseling service that offers access to licensed therapists and mental health professionals. Since its inception, BetterHelp has served thousands of individuals seeking mental health support.

What's the average cost of BetterHelp?

BetterHelp subscriptions range from $65 to $100 per week (billed every four weeks and based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply), so the monthly costs can be between $260 and $400.

Do you get paid for no shows on BetterHelp?

Meanwhile, the company gets paid for the no show session and you get nothing....it feels criminal. You will not earn enough money to support a household even though you are working more and harder at this job than you ever have in the field of counseling.

How to get BetterHelp for free?

Is BetterHelp free, or does BetterHelp give you a free trial? BetterHelp does not offer online counseling services for free.

How often do you talk to a therapist on BetterHelp?

With BetterHelp, you can have a live session every week. Your live session can be via video, phone , or live chat. You also have unlimited messaging with your therapist. This means that you can share a concern or a journal entry with her, and she will get back to you within 24 hours often much sooner.

Can BetterHelp therapists diagnose?

While BetterHelp therapists cannot formally diagnose mental health disorders due to restrictions from licensing boards and the company's remote service model, counselors can still provide treatment recommendations based on your reported symptoms.

Is Brightside better than BetterHelp?

Brightside accepts insurance and offers more options for payment plans, making it potentially more affordable. Brightside offers medication management whereas BetterHelp only offers therapy.