Does Aetna cover over the counter medicine?

Asked by: Arden Casper  |  Last update: February 11, 2022
Score: 4.5/5 (3 votes)

Many Aetna Medicare Advantage plans feature an over-the-counter (OTC) benefit. It allows you to get select items like cold medicine and more at no extra cost.

How do I order over the counter from Aetna?

You can place an order by calling 1-833-331-1573 (TTY: 711). Monday – Friday, 9 AM – 8 PM local time where you can speak to a live agent. You can also order 24/7 via our automated system. Please have your member ID card and order ready when placing your order by phone.

How much is Aetna over the counter benefits?

Over-the-counter (OTC) care at no cost to you

Getting the everyday health and wellness items you need is easy with your plan's OTC benefit. Explore our online catalog to order the items you need. Or order items from the catalog over the phone. You can also visit a participating CVS® store to shop in person.

Can Aetna force you to use CVS?

CVS/Aetna can't force patients to fill prescriptions at CVS pharmacies. CVS must disclose how much in rebates it receives from drug manufacturers and how much of that money it pockets.

What benefits does Aetna offer?

Take care of body and mind with online fitness classes, health coaching, weight-loss programs and mental health services at lower or even no cost. Aetna members may also receive discounts on prescriptions, medical supplies, vision and hearing products, and vitamins and supplements.

Aetna Medicare Over-the-Counter (OTC) Benefits

23 related questions found

What is covered under Aetna?

Included benefits
  • Medical. At Aetna Better Health ® of California, we take care of the whole member no matter where they are on their path to better health. ...
  • Pharmacy. Click here for Medi-Cal Rx Homesite.
  • Behavioral health. ...
  • Transportation benefits. ...
  • Vision. ...
  • Dental. ...
  • Diabetes Prevention Program. ...
  • Health Homes Program.

Is Aetna part of Medi-Cal?

Aetna Better Health ® of California provides Medi-Cal coverage. We offer a wide range of benefits and services, so you can reach all your health goals.

Does Aetna use CVS or Walgreens?

*CVS Caremark® Mail Service Pharmacy and Aetna® are part of the CVS Health® family of companies.

Does Aetna own Walgreens?

In a written statement, Aetna, which owns Walgreens' rival CVS, responded it has nearly 2,000 in-network pharmacies statewide for Medicaid members, including independent pharmacies and those in national and regional chains such as Walmart and Jewel-Osco.

How do I know if my prescription is covered?

I want to know if my current insurance covers a medication. One way to find out your prescription coverage is to call the number on the back of your insurance card. This option may be the best source of information, as sometimes employers may have different coverage than what is published online.

Can I use my Aetna OTC card at Walmart?

You can use this card at the following participating retailers: CVS, Walgreens, Family Dollar, Dollar General, and Walmart.

What are OTC benefits?

With the over-the-counter (OTC) items benefit, you get ​a set amount of money each quarter to order everyday health and wellness items. Delivery is included and you can order items such as aspirin, vitamins, cold medicine, and bandages.

What is CVS OTC?

What is the Over-the-Counter (OTC) benefit? ... You order from a list of approved OTC items in the catalog. Then OTC Health Solutions (OTCHS) will mail them directly to your home address or PO box. You can also go to any OTCHS-enabled participating CVS Pharmacy® store to use your benefit, where available.

Can I use my OTC at CVS online?

The use of this benefit to order OTC items for family members and friends is prohibited. In this catalog you will find SKU numbers that can be used at to obtain additional product information such as ingredients. You do not need the SKU to order online or by phone.

How do I order over-the-counter at CVS?

The OTC benefit offers you an easy way to get generic over-the-counter health and wellness products by going to any OTC Health Solutions-enabled CVS Pharmacy store. You can also order by phone at 1-888-628-2770 (TTY: 711) or online at

Where is my OTC order?

Q: Can I track my orders? Yes, go to the My Account page on the SCAN OTC website and click on Order History. That will take you to a list of all of your orders, including those placed by mail or over the phone. Or you can call 1-877-494-2892 (TTY: 711) to find out the status of your order.

Does Aetna insurance own CVS Pharmacy?

CVS completes its acquisition of Aetna.

Is Aetna part of CVS Caremark?

Aetna and CVS Caremark® are part of the CVS Health® family of companies. The formulary and pharmacy network may change at any time.

Does Aetna have a pharmacy card?

The Aetna Rx Discount Network Pharmacy Card provides access to discounts on prescription drugs and does not provide prescription drug benefits, nor is it intended to replace prescription drug benefits obtained through participation in insurance plans or an employer or retiree plan.

Why are some medications not covered by insurance?

Why? Drugs are dropped from a formulary — as the list of medications covered by an insurance plan is called — if they're seldom used or if there are generic or more affordable options available. To get around these formulary changes and save on your next prescription, consider the following GoodRx-approved tips.

How many states does Aetna cover?

We have programs in 14 states covering Medicaid and Medicare populations.

What does CVS Health Aetna do?

The Aetna Connected Plan with CVS Health™ is helping deliver cost-effective, accessible and easy health care. ... The combined assets of CVS and Aetna — medical, pharmacy and retail (i.e. MinuteClinic, HealthHUB locations, retail stores) — allow members to access the care they need, where and when they need it.”

Is Aetna insurance good in all states?

Blue Cross: Availability. Aetna and Blue Cross both sell health insurance in all 50 states and Washington, D.C. However, specific plan types and coverage limits will vary depending on location.