Does Aetna not cover prescriptions?

Asked by: Ms. Luisa Mohr I  |  Last update: June 26, 2025
Score: 4.4/5 (17 votes)

We cover the prescription medications listed in our preferred drug list (formulary) at no extra cost to you. These medications need to be medically necessary. This means you need them to manage a health condition.

Does Aetna insurance pay for prescriptions?

For drug coverage, you can enroll in one of Aetna's stand-alone Prescription Drug Plans (PDPs) available in your area. A PDP will have a formulary and a network of pharmacies you will need to visit to fill your prescription.

Why is my insurance not covering my prescription?

Each year, and at times throughout the year, a health plan may choose to no longer cover certain prescription medications based on several factors, including: Cost of the medication. Clinical data for using the medication to treat a specific condition. The availability of generic options.

What doesn't Aetna cover?

Any services or supplies that are not medically necessary, as determined by Aetna even when medical provider has recommended/prescribed the services. Charges for missed appointments, and/or completion of claim forms. Care for conditions that, by state or local law, must be treated in a public facility.

Which pharmacy works with Aetna?

Our Aetna Medicare preferred pharmacy network
  • Albertsons®
  • Costco® Pharmacy.
  • CVS Pharmacy® stores.
  • Kroger®
  • Publix Super Markets.
  • Safeway.
  • Walmart.

Aetna Will Share Prescription Drug Discounts With Consumers

22 related questions found

Does Walgreens not accept Aetna?

Walgreens accepts many, including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Humana, Assurant Health, etc. For more, please call them direct.

Does CVS Pharmacy accept Aetna insurance?

Welcome Aetna® members

Aetna is proud to partner with CVS Health® to give you easy access to your card benefits so you can use and manage your benefits all in one place.

Is Aetna only Medicaid?

Aetna offers Medicaid insurance plans in many states. Aetna also runs Children's Health Insurance Plan (CHIP), Medicare Advantage, behavioral health and long-term care programs in some states.

Why is Aetna denying claims?

If your health or disability benefits have been denied, Aetna may have claimed the following: The procedure is merely cosmetic and not medically necessary. The treating physician is out of network or out of plan. The claim filed was for a medical condition that isn't authorized or covered.

Is Aetna the same as Blue Cross Blue Shield?

Aetna and Anthem are different health insurance companies. Aetna has broader availability, especially with Medicare Advantage plans. Aetna sells health insurance in 49 states plus Washington, D.C.. Anthem is a brand of the Blue Cross Blue Shield network. It only operates in 14 states.

How do I know if my insurance will cover a prescription?

Call your insurer directly to find out what is covered. Have your plan information available. The number is available on your insurance card the insurer's website, or the detailed plan description in your Marketplace account. Review any coverage materials that your plan mailed to you.

Why won't my insurance fill my prescription?

Certain medications require prior authorization – or approval – from your health insurance company. This means your insurer will deny coverage until your healthcare provider fills out certain forms indicating why you need that medication.

Can I use Amazon Pharmacy with Aetna insurance?

PillPack by Amazon Pharmacy is an in-network pharmacy with all major pharmacy benefit managers, including: Aetna. CastiaRx. Cigna.

What prescriptions are not covered by insurance?

Discounts
  • Drugs used to treat anorexia, weight loss, or weight gain. ...
  • Fertility drugs.
  • Drugs used for cosmetic purposes or hair growth. ...
  • Drugs that are only for the relief of cold or cough symptoms.
  • Drugs used to treat erectile dysfunction.
  • Prescription vitamins and minerals (except prenatal vitamins and fluoride preparations)

How do I fill out a prescription with Aetna?

Calling the Aetna Specialty Pharmacy Refill Team During the hours of 8 a.m. to 7 p.m. ET, Monday through Friday, you may request a medication refill by calling our refill team at 1-866-782-ASRX (1-866-782-2779) or TDD: 1-877-833-ASRX (1-877-833-2779).

Can I use GoodRx with Aetna?

You can use a GoodRx discount instead of your prescription insurance or Medicare if the cost is lower. However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid.

Which health insurance denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

What is the denial rate for Aetna?

A review of 2023 data from the state's Insurance Department found the three companies deny claims at rates above the statewide average for both HMO and indemnity plans. Aetna had the highest denial rates for HMO plans, at 39.4%, followed closely by Harvard Pilgrim, at 38.8%, and Connecticare, at 33.6%.

How to find Aetna copay?

Looking for your premium, deductible, copay/coinsurance and OOP max information? You can find them in your employer's summary plan document.

What is the best healthcare insurance?

Investopedia's analysis ranks Kaiser Permanente as the best health insurance company for 2025 because of its blend of affordability and low customer complaints. UnitedHealthcare and Aetna also earned top marks. We evaluated nine insurers using dozens of criteria, such as customer satisfaction, plan types, and costs.

Is Aetna Medicare or medical?

Aetna is a private health care company that administers your Aetna UN PPO Plan. The Aetna UN PPO Plan covers the same services as Medicare (and more) and coordinates its coverage with Medicare for those who are eligible. There are lots of things to think about when you need medical care — What kind of doctor do I need?

Does Aetna provide prescription coverage?

Aetna prescription plans cover thousands of drugs.

Does Aetna cover prescriptions at Walmart?

If you're in the Premier, Contribution, Saver, or a Local plan, you must use a Walmart, Walmart Home Delivery, or Sam's Club pharmacy to get your pharmacy benefit. All other pharmacies are considered out-of-network, and in most cases, you'll pay the full retail price.

Why did CVS take over Aetna?

Amidst all the buzz surrounding the merger, this article elucidates the motivations behind it, including operational cost-cutting, expanded services as a competitive advantage, and threats from both Amazon and UnitedHealth. This piece also explores potential market effects.