Does GoodRx actually work?

Asked by: Angelita Cartwright  |  Last update: October 10, 2025
Score: 4.9/5 (15 votes)

Over 280,000 healthcare professionals recommend GoodRx to their patients. We've helped save patients more than $10 billion. We have an A+ rating from Better Business Bureau and a 5-star user rating in the app store.

What's the catch in using GoodRx?

Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.

Why do pharmacies not like GoodRx?

Because this is known scam for drug abusers to get controlled substances at a lower price and sell them later on. More importantly goodrx in general is a scam. They take an estimated cost and simply mark it down. They pocket a part of switch fees that pharmacy pays. So overall on many drugs the pharmacy takes a hit.

Do pharmacists actually accept GoodRx?

Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.

What pharmacies do not accept GoodRx?

GoodRx Gold is accepted at thousands of pharmacies across the country, including CVS, Rite Aid, Costco, VONS, Publix, and Albertsons. See the full list here. GoodRx Gold is currently not accepted at Rite-Aid, Sam's Club, Walgreens, or Walmart.

The Truth about GoodRx | Does it actually save you money on prescriptions?

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Who pays when you use GoodRx?

When you use GoodRx to pay for a prescription, you are choosing to pay without insurance. But you can ask your insurer to reimburse you or to apply your purchase against your deductible. Here's how to apply a payment made with a GoodRx coupon to your insurance deductible.

Does Walmart not take GoodRx?

GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.

Is GoodRx no longer accepted at CVS?

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!

Does GoodRx really save you money on prescriptions?

Prescription discount cards help people save money on prescription drugs by offering savings at participating pharmacies. One popular company, GoodRx, offers discounts of up to 80% on prescription drugs at over 70,000 U.S. pharmacies with its prescription savings program.

Can Walgreens deny GoodRx?

Walgreens stopped accepting GoodRx coupons in early 2023 due to disputes over reimbursement rates with pharmacy benefit managers (PBMs). GoodRx partners with PBMs to negotiate discounts on medications, and Walgreens reportedly decided to end these agreements because the terms were no longer favorable for them.

What is the GoodRx scandal?

According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.

How many times can I use GoodRx for the same prescription?

GoodRx coupons represent prices provided by PBMs. Unlike manufacturer copay cards, GoodRx coupons have no eligibility requirements, no activation step, and no restrictions on how many times the coupon can be used.

Why is GoodRx tanking?

GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.

Why are pharmacies dropping GoodRx?

Three independent pharmacies have filed separate lawsuits accusing GoodRx, which markets a prescription drug discount card, of conspiring with several pharmacy benefit managers to fix reimbursement fees, the latest skirmish over the opaque pharmaceutical supply chain in the U.S.

How much of a discount do you get with GoodRx?

Use this card for discounts of up to 80% on most prescription drugs at over 70,000 U.S. pharmacies. Get discounts for every member of your family, including pets! No expiration. No fees or obligations.

Why are drugs cheaper with GoodRx?

By using GoodRx in place of your insurance, you're paying for the cash price of a medication, rather than the insurance price. While a medication may be cheaper this way, the fact of the matter is you're still not using your insurance—which you already pay for.

Is it hard to cancel GoodRx?

If you would like to close your GoodRx account, you can do so by logging into your account and visiting your account settings page.

Is anything cheaper than GoodRx?

Bottom Line. SingleCare and GoodRx make prescription drug prices more affordable for consumers. Both companies have identical aims, but SingleCare generally offers lower pricing and free delivery.

What is the real deal with GoodRx?

GoodRx may be able to find you a lower price than your insurance co-pay. Hundreds of generic medications are available for $4 and some are even free, without insurance. One important thing to remember, GoodRx is not insurance. It can be used instead of insurance, Medicare, or Medicaid, but not combined with them.

Why not to use GoodRx?

But earlier this year, GoodRx was penalized by the Federal Trade Commission, or FTC, for disclosing patients' personal health information without their consent. And using GoodRx's discounts isn't always easy or predictable.

Can a pharmacy refuse to honor GoodRx?

Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers. An exception to rule is controlled substances. It's the discretion of the pharmacy whether or not to accept or not.

Who stopped accepting GoodRx?

But throughout much of 2022, GoodRx was embroiled in a dispute with Kroger. The dispute became public in the spring of that year when Kroger suddenly stopped accepting GoodRx discounts.

What pharmacies honor GoodRx?

GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more! Click here for more information. Who can use GoodRx?

Can I use GoodRx even though I have insurance?

You can use a GoodRx discount instead of your prescription insurance or Medicare if the cost is lower. However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid.

Who is GoodRx owned by?

Hirsch co-founded Santa Monica, California-based GoodRx to help provide Americans with affordable access to prescription medications. Private equity firms Francisco Partners and Spectrum Equity acquired a majority stake in GoodRx in 2015 before a third PE firm, Silver Lake, made a minority investment in 2018.