Does Medicare ever contact you by phone?

Asked by: Modesta Wolf  |  Last update: February 11, 2022
Score: 4.9/5 (2 votes)

A Medicare health or drug plan can call you if you're already a member of the plan. The agent who helped you join the plan can also call you. A customer service representative from 1-800-MEDICARE can call you if you've called and left a message or a representative said that someone would call you back.

Does Medicare make unsolicited phone calls?

Medicare will never call you! Medicare may need information from you or may need to reach you; but, they'll NEVER call. You'll get a letter that will notify you of the necessary information that Medicare needs. Long story short, if the calls you're receiving claim to be from Medicare, it's a spam call.

Will Medicare call you at home?

Medicare will never call or come to your home uninvited to sell products or services. ... If a phone call is needed, you'll receive an official letter from the SSA to arrange a telephone interview. Medicare cards do not expire, so be wary of someone saying they need to send you a new one.

Why do I keep getting calls about Medicare?

Phone Calls

Sometimes, they're selling phony products such as supplemental or prescription drug Medicare plans. The whole purpose of all of these calls is to obtain your personal information, whether that is your Medicare card number, your Social Security number, or banking information.

How does Medicare contact?

For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

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Does Medicare send text messages?

Sending you Medicare messages:

If you give us permission, we'll send you emails and text messages. We also may use the phone number you provide to call you about Medicare services.

Who is the best person to talk to about Medicare?

You can make an appointment with a Social Security representative at your local office by calling 1-800-772-1213. You can also call Medicare directly at 1-800-633-4227. Finally, your State Health Insurance Assistance Program (SHIP) provides free counseling and education to help you choose coverage.

Is it safe to give out your Medicare number?

Treat your Medicare card like it's a credit card. Don't ever give it out except to your doctor or other Medicare provider. Never give your Medicare Number in exchange for free medical equipment or any other free offer. Dishonest providers will use your numbers to get payment for services they never delivered.

What can a scammer do with a Medicare number?

If you get a call from people promising you things if you give them your Medicare Number — don't do it. This is a common Medicare scam. Refuse any offer of money or gifts for free medical care. A common ploy of identity thieves is to say they can send you your free gift right away — they just need your Medicare Number.

Is Medicare calling about new plastic cards?

Medicare isn't issuing new cards and Medicare employees don't contact participants through unsolicited calls, emails, or visits. Medicare communicates with beneficiaries via mail. Scammers falsely allege Medicare is issuing new plastic or metal Medicare cards or black and white Covid-19 Medicare cards.

Does Medicare call to update information?

Remember, the Center for Medicare and Medicaid Services and the Social Security Administration will not call you to update your information or give you a new card. If someone who calls you asks for your personal information, do not provide it.

How do I block unwanted calls on my cell phone?

You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at add your personal wireless phone number to the national Do-Not-Call list donotcall.gov.

Do you have to contact Medicare when you turn 65?

If you are eligible for automatic enrollment, you should not have to contact anyone. You should receive a package in the mail three months before your coverage starts with your new Medicare card. There will also be a letter explaining how Medicare works and that you were automatically enrolled in both Parts A and B.

Who can help with Medicare decisions?

SHIP counselors can help you consider your options in Medicare; identify the Medigap, Part D or Medicare Advantage plan that best meets your needs and preferences; check whether you qualify for programs that reduce your costs in Medicare (such as Medicare Savings Programs and Extra Help); and advise on other insurance ...

Is Medicare for older adults?

Medicare is the federal health insurance program for: People who are 65 or older. Certain younger people with disabilities. People with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD)

Does Medicare send emails?

With Medicare, as a rule, you will not be contacted over the phone — all communication is sent through the mail — so it is never OK to give out any personal data to a caller, particularly your Social Security number or banking information.

Does Social Security automatically send you a Medicare card?

Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there's nothing you need to do!

Are you automatically enrolled in Medicare Part B?

Medicare will enroll you in Part B automatically. Your Medicare card will be mailed to you about 3 months before your 65th birthday. If you're not getting disability benefits and Medicare when you turn 65, you'll need to call or visit your local Social Security office, or call Social Security at 1-800-772-1213.

Do I have to enroll in Medicare every year?

If you're enrolled in Original Medicare, you don't have to renew your coverage. If you enrolled in Medigap or Medicare Advantage, coverage renews until you decide to change.

Why am I suddenly getting nuisance calls?

If you get nuisance calls after you've registered with the TPS, it may be because you gave the caller your number - usually done through marketing preferences when signing up for something online, Tell the caller you don't want to be contacted again, and they should stop.

Does * 61 block unwanted calls?

Block calls from your phone

Receive an unwanted call? ... Press *61 to add the last call received to your call block list. Press *80 to turn call blocking off.

How do I stop telemarketers from calling my cell phone?

The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls by registering your phone number: Online: Visit DoNotCall.gov. By phone: Call 1-888-382-1222 or TTY: 1-866-290-4236.

Is Medicare sending new cards for 2021?

Note: Medicare has finished mailing new Medicare cards to all beneficiaries. You can still use your old card to get your care covered until January 1, 2020. However, if you have not received your new card, you should call 1-800-MEDICARE (633-4227) and speak to a representative.

Is the government issuing new Medicare cards?

Cards will be mailed between April 2018 – April 2019

You're getting a new Medicare card! Between April 2018 and April 2019, we'll be removing Social Security numbers from Medicare cards and mailing each person a new card. This will help keep your information more secure and help protect your identity.

What if I didn't get a new Medicare card?

To check the status of card mailing in your state, go here: https://www.medicare.gov/newcard/. ... If the government has finished mailing the cards to your state, and you did not receive a card, contact Medicare right away at 1-800-MEDICARE (633-4227) or 1-877-486-2048 for TTY users.