Does mobile phone insurance cover cracked screen?

Asked by: Hanna Gottlieb  |  Last update: November 27, 2025
Score: 4.8/5 (26 votes)

Insurance for cell phones can help protect you from: Accidental damage due to spills and drops. Theft and vandalism. Cracked screens.

Does phone insurance cover a cracked screen?

You get unlimited repairs and replacements if your device is accidentally damaged (including front screen and back glass repair) or has mechanical and/or electrical failures. For loss and theft, you get up to five claims in any rolling 12-month period based on the date of the first replacement.

Does insurance cover phone screen damage?

Mobile phone insurance is designed to protect your phone against common situations that might happen. There are different levels of cover available, but many will include: Accidental damage - If you accidentally damage your phone, including cracking your screen, your insurer will pay for repairs or to replace it.

How much does T-mobile charge to fix a cracked screen with insurance?

Protection 360 benefits

$0 front screen repair and $29 back glass repair for eligible smartphones are available through Assurant-authorized repair centers.

What does cell phone insurance not cover?

Keep in mind that most protection plans do not cover intentional phone damage. Some plans may also help cover a wider (or smaller) range of issues, so it's a good idea to review plan details thoroughly — you can usually find more information about coverage details and limitations in the plan's terms and conditions.

Can I Claim my Broken phone through Phone Insurance? 😧

20 related questions found

What counts as accidental damage for phone insurance?

Accidental damage refers to a device failing to function correctly or safely as the result of an incident that has happened by accident. For example, it is dropped, something is dropped on it or liquid spilled onto it.

What does insurance never cover?

Most health insurance will not cover elective or cosmetic procedures, beauty treatments, off-label drug use, or brand-new technologies. If health coverage is denied, policyholders can appeal for exceptions or allowances based on an individual's situation and prognosis.

Is it worth fixing a cracked phone screen?

In general, if your phone screen is cracked but the device is still functioning well, it's usually worth repairing—especially if the cost is less than half the price of a new phone.

What do I do if my T-Mobile phone is broken?

Accidents happen, but T-Mobile offers solutions for a hassle-free repair or replacement process: – **Protection<360> users**: File a claim easily through [Assurant's website](https://mytmoclaim.com) or call 1-866-866-6285. Schedule an appointment with Assurant at a T-Mobile Device Service Location.

How much is it to pay for a broken phone screen?

The cost of repairing a phone screen can vary widely. The average price for a screen repair is between $70-$400.

What to do if the phone screen is cracked?

If you're dealing with a broken screen, there are a handful of options for fixing it:
  1. Use a manufacturer or extended warranty to get the device screen replaced.
  2. Ask your mobile carrier to repair it.
  3. Bring it to the nearest phone repair shop.
  4. Trade-in your phone (if due for an upgrade)
  5. Repair it yourself.

How to make a successful mobile phone insurance claim?

What documents you need when making a phone insurance claim
  1. Proof of Purchase.
  2. Gifting Letter.
  3. Proof of Exchange.
  4. Proof of Usage.
  5. Itemised Phone Bill.
  6. Proof of Blacklisting.
  7. Crime Reference Number.
  8. Lost Property.

Is screen insurance worth it?

Phone insurance can provide several benefits, including coverage for damage caused by accidents and theft. It could also help you avoid paying the full price of a replacement and cover your device from accidents related to water damage and smashed screens. Some policies also cover lost or stolen devices.

Can a phone survive with a cracked screen?

You may want to think again. Aside from being unsightly, you are exposing your phone to further internal damage, and you are putting yourself at risk when you continue to use it. So, to answer the question: No, it's neither alright nor safe to keep using it!

How long does a T-Mobile insurance claim take?

Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days. If you provided your email address when filing your claim, you'll get an email with tracking info alerting you that the device has been shipped.

Does accidental damage cover cracked screen?

Yes, you'll be covered if you break your phone while you're at home. For example, if you drop it on the kitchen floor and the screen breaks. Accidental damage cover won't protect against damage that happens outside. You will need extra cover for damage that happens while you're out and about.

How much does T-Mobile charge to fix a cracked screen?

$29 walk-in screen repair service for eligible devices, available at new authorized repair centers, including T-Mobile stores.

Does T-Mobile insurance cover physical damage?

For Protection 360 and Basic Device Protection, there's no limit on accidental damage claims (including front screen and back glass repair) or mechanical and electrical failure claims. For Protection 360 loss/theft, you get up to five claims in any rolling 12-month period based on the date of the first replacement.

Will T-Mobile give me a replacement phone?

If you have Protection 360, you may submit a claim to repair your damaged device. If you have other Device Protection, you may place a claim to replace your damaged device. If you're a JUMP! On Demand ® customer, you may be able to pay a fee to turn in a damaged device.

Is it cheaper to get a new screen or a new phone?

For those without coverage, the decision is a little trickier. While the repair typically costs less than the price of a new phone, the fee can vary significantly, based on the model.

Can you fix a cracked phone screen without replacing it?

With a glass-only repair kit, you can replace just the glass layer, saving costs and effort compared to a full screen replacement. For those seeking a temporary solution or a quick fix, using clear adhesive tape or a screen protector can cover the crack and prevent further damage.

Should I put a screen protector over a cracked screen?

Using a screen protector on a cracked screen has a lot of benefits. This keeps shards in place, preventing further damage. While it's not permanent, it protects against dirt and impacts. As a result of this inexpensive measure, the screen can be stabilized, making it safer until professional repairs can be made.

What is not covered in a phone insurance?

These insurance policies generally automatically cover your phone (and other stuff) for things like theft, vandalism, fire, and other damages ('perils,' in insurance speak). You generally won't be covered for accidental damage or just because you misplaced and lost your phone, though.

What happens if you go to the ER without insurance?

If you have a serious medical problem, hospitals must treat you regardless of whether you have insurance. This includes situations that meet the definition of an emergency. Some situations may not be considered true emergencies, such as: Going to the ER for non-life-threatening care.

Can insurance refuse to cover me?

Yes, a car insurance company in California can deny your auto insurance claim.