Does Progressive pay claims good?

Asked by: Elisabeth Steuber  |  Last update: February 4, 2025
Score: 4.1/5 (64 votes)

Progressive has an A+ (Superior) AM Best rating for financial stability, meaning that it is likely to meet its policyholders' obligations, like claims payouts.

How good is Progressive at paying claims?

Progressive is decent at paying claims, compared to the average insurance company, scoring 870 out of 1,000 for its claims process in J.D. Power's latest claims satisfaction study.

Is Progressive Insurance hard to settle a claim?

Compared to other insurance companies, Progressive is more aggressive in offering lowball settlements, which means their first offer is likely to be significantly low. According to J.D. Power's 2023 U.S.

Does Progressive send out an adjuster?

Your insurance company will appoint an insurance adjuster, or multiple adjusters, to investigate your claim. Typically, the adjuster contacts you within one to three days of the claim filing. Your adjuster arranges an inspection, assesses the damage to your car, and/or addresses any personal injury claims.

Does Progressive pay for claims?

We pay you its actual cash value — which is the market value of your vehicle based upon several factors, such as its pre-loss condition, age, options, mileage, etc. — minus any applicable deductible if you're Progressive insured. We work with a third-party to help determine the actual cash value.

Why Does Progressive Insurance Want To Settle Quickly?

22 related questions found

How long does it usually take Progressive to pay a claim?

In California, insurance companies have 30 days from the settlement to send a check out. Refusal to do so can be grounds for a bad faith lawsuit. You may receive the check directly within a few weeks, or it may be sent to your attorney, who will deposit it and apportion it depending on the fees you accrued.

Does Progressive drop you after a claim?

If you file claims often your insurer may view you as a greater risk, which may lead them to non-renewing your policy. Insurers may not drop a customer after their first one or two incidents. The first step is often to increase your car insurance rate.

Does Progressive pay pain and suffering?

Settlements can range from a couple thousand dollars to millions of dollars. Settlements can include compensation for things like medical bills, lost wages, loss of earning capacity, pain, suffering and more.

What not to say to insurance claim adjuster?

Eight things NOT to say to an insurance adjuster are:
  • admitting fault,
  • anything about your injuries,
  • anything on the record,
  • speculating about the crash,
  • that you do not have a lawyer,
  • providing unnecessary information,
  • accepting a settlement, and.
  • sharing medical records.

How do I get more for my totaled car?

6 Steps to get the most money from insurance for your totaled car
  1. Ask for the valuation report. ...
  2. Conduct your research on the value of your vehicle. ...
  3. Gather and provide supporting documentation. ...
  4. Consider getting a third-party appraisal. ...
  5. Negotiate with your insurance company. ...
  6. Get what is rightfully yours.

Does Progressive Insurance go up after a claim?

Yes, a comprehensive claim might increase your rate, depending on your insurer and state. Comprehensive claims include non-collision events like car theft, car vandalism, car fire, chipped/cracked windshield, hitting an animal, and acts of nature.

Do insurance companies prefer to settle?

While each case is unique, insurance companies generally want to settle out of court. Going to court can be expensive and may lead to an insurance company's large award to the plaintiff. Therefore, insurance companies most often settle cases rather than go to trial.

Does Progressive send you a check?

Please keep in mind you're not required to actually repair your car. If your lienholder is ok with not completing the repairs, we'll send you a check instead.

Who is the most trusted insurance company?

Best car insurance companies
  • Best for customer satisfaction: Erie Insurance.
  • Best for seniors: Nationwide.
  • Best for liability insurance: Auto-Owners.
  • Best for claims filing : State Farm.
  • Best for bundling: American Family.
  • Best for accident forgiveness: Progressive.
  • Best for military members and veterans: USAA.

Which one is better, Geico or Progressive?

According to the J.D. Power 2024 U.S. Auto Claims Satisfaction Study, both companies scored below average for customer satisfaction. That said, Geico did score higher than Progressive, with 692 out of 1,000 compared to 672. Keep in mind that these are scores based on customer feedback.

How do you beat claims adjuster?

What Is the Single Best Way to Scare an Insurance Adjuster?
  1. Write a convincing demand letter to your insurance company.
  2. Carefully review any settlement offers you receive.
  3. Reject a settlement offer in writing on your behalf.
  4. Counter your lowball settlement offer.

What not to say when filing a claim?

Some key phrases to avoid saying to an insurance adjuster include:
  1. “I'm sorry.”
  2. “It was all/partly my fault.”
  3. “I did not see the other person/driver.”

Why would an adjuster deny a claim?

If there is any indication that their policyholder isn't responsible the insurer will deny your claim. Claims may also be denied if there's evidence to show that the policyholder isn't entirely to blame for an accident. In California, anyone who contributes to an accident can be held responsible for resulting injuries.

What happens if no one is at fault in an accident?

But what will happen if no one is at fault for your car accident? You can always file a no-fault car insurance claim. The insurance provider will compensate the policyholder and its passengers for the cost of minor injuries and loss of income regardless of who caused the accident.

How long does Progressive take to settle a claim?

While timelines vary, accident victims typically receive a settlement check within six weeks of reaching an agreement with Progressive. However, processing times can vary depending on specific circumstances. If you handle your claim without a lawyer, the process may take longer.

Do I have to pay deductible if I was not at fault Progressive?

If a driver hits you, your collision coverage will still cover the damage to your vehicle, but you won't have to pay your deductible. In some states, the driver must also be uninsured for a CDW to apply.

Is Progressive good about paying claims?

Progressive claims handling

Progressive scores 3.4 out of 5 for claims handling, earning our No. 10 spot among companies in our rating.

What is accident forgiveness?

What is Accident Forgiveness? Available in select states, Accident Forgiveness is an auto insurance coverage option that potentially helps you avoid a rate increase after your first at-fault accident. Others on your policy can also benefit from Accident Forgiveness. But it can only be used once per policy.