Does T-mobile give you a replacement phone?
Asked by: Sallie Bode | Last update: February 19, 2025Score: 4.3/5 (19 votes)
Does T-Mobile give new phones as replacements?
Complete an exchange in-store
After diagnostics and troubleshooting have been completed, we will order a replacement device that will be sent to the T-Mobile store of your choice. We will notify you when the device arrives at the store.
Will T-Mobile replace my lost phone?
Get a replacement device
If you have device protection, get a replacement. If you do not have device protection: You can use an extra T-Mobile phone or other compatible device with your service. We can help you replace your device with a new one.
How long does it take for T-Mobile to replace a phone?
Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days. If you provided your email address when filing your claim, you'll get an email with tracking info alerting you that the device has been shipped.
Can I exchange my T-Mobile phone for a different one?
Yes you can. Turn the phone in store. When the rep enters the new IMEI, it will warn that it is a different device and offer a different trade in value. You will have to sign off on this through the reps Remo.
The Truth Behind The T-Mobile iPhone Forever Upgrade
What if I don't like my new T-Mobile phone?
T-Mobile will gladly assist you with your return. Return the Device or accessory (“Device”) to a T-Mobile retail location or ship the Device back to us within 20 days of the date the Device shipped to you, to return or exchange the Device or cancel your new service activation for any reason.
How do I swap one phone to another?
How often does T-Mobile let you upgrade your phone?
Get the freedom to upgrade every year instead of every two or more years. Once you upgrade to a new phone, have it for at least 6 months and have paid half of the device cost, we'll pay off what you owe when you trade in your phone (in good condition), and you can upgrade to a new one!
How to replace a broken T-Mobile phone?
Accidents happen, but T-Mobile offers solutions for a hassle-free repair or replacement process: – **Protection<360> users**: File a claim easily through [Assurant's website](https://mytmoclaim.com) or call 1-866-866-6285. Schedule an appointment with Assurant at a T-Mobile Device Service Location.
Can I get a new phone if mine is broken?
Your warranty may provide replacement, repair, and/or tech support for your mobile device. A device malfunction is something electrical or mechanical, as long as it isn't caused by physical damage from outside forces.
Does T-Mobile cover phone replacement?
Protection 360 benefits
Device replacement in the event of loss/theft. Device repairs or replacements for mechanical / electrical failure and accidental damage. $0 front screen repair and $29 back glass repair for eligible smartphones are available through Assurant-authorized repair centers.
Can I replace my phone if I lost it?
Will insurance cover my lost or stolen phone? Depends on your provider. Asurion offers cell phone insurance that covers not only loss and theft, but protection from everyday mishaps like cracked screen repair and coverage for water damage, with you receiving a replacement device in as little as 24 hours.
How do I claim my lost phone?
You should report it to your local police station as soon as you can by calling 101 or going in person. Your network provider will give you your phone's identification number (IMEI), which you should pass on to the police. Make a note of the crime reference number - you'll need it if you want to claim on insurance.
What will replace Mobile phones?
Wearable Devices: Wearable technology, such as smartwatches, smart glasses, and augmented reality (AR) headsets, could become more advanced and integrated into our daily lives.
Does T-Mobile give loaner phones?
T-Mobile is allowing users to use any device, such as an iPhone 6S or Galaxy S7, as a loaner so long as the device is in stock at their local store. Customers can then bring the phone back and swap it out once the phone that they wanted arrives.
How much does T-Mobile charge to fix a cracked screen?
Spills? Your device will be repaired or replaced if it's accidentally damaged. This includes a $29 service fee for eligible smartphone screen-only repair, available through authorized Assurant repair centers, which include T-Mobile service and repair locations. 2 – Lost or stolen device?
Does insurance replace broken phone?
Depending on your plan, cell phone insurance typically covers damage caused by accidents and theft, up to a selected limit or the replacement cost of your phone. Although coverage plans vary by carrier, here's what a cell phone insurance plan from Progressive Phone and Electronic Device Insurance by Worth Ave.
How much does a T-Mobile phone upgrade cost?
General Terms: At participating locations. Credit approval, deposit, $10 SIM card, and, in stores & on customer service calls, $35 assisted or upgrade support charge may be required.
How do I know if my T-Mobile phone is due for an upgrade?
If you're upgrading from T-Mobile.com or a T-Life App, you can find out when you're eligible to upgrade or how to become eligible through the EIP Dashboard, the Upgrade Dashboard, or when you're selecting a new phone! Log in to T Life or T-Mobile.com.
Can you upgrade a damaged phone on T-Mobile?
How T-Mobile handles device damage. T-Mobile can't process returns or warranty exchanges for devices that don't pass the condition check. JUMP! ®, JUMP on Demand®, and Trade-In devices with damage will be assessed at a lower value or require a fee.
What happens if you take out your SIM card and put it in another phone?
When you insert your SIM card into another phone, you transfer that information to the new device. Your phone number does not change when you transfer phones using your SIM card because your number is linked to the SIM card and the mobile network rather than the specific phone.
Can I just swap a SIM card to a new phone?
2. Can you just swap SIM cards between phones? Yes, you can switch SIM cards between phones as long as they are compatible with the same carrier network. Your SIM card should also be compatible with the new phone in terms of size (micro, nano, and standard size).
How can I transfer my stuff from my old phone to my new phone?
- Using Google Account. If both smartphones are linked to the same Google account, you can sync data between them. ...
- Using Bluetooth. You can use Bluetooth to transfer data between two Android smartphones. ...
- Using NFC. ...
- Using Wi-Fi Direct. ...
- Using a USB cable. ...
- Using cloud storage. ...
- Using an app.