How do comprehensive claims work?

Asked by: Keven Mraz  |  Last update: September 9, 2025
Score: 4.3/5 (68 votes)

Comprehensive car insurance is a coverage that helps pay to replace or repair your vehicle if it's stolen or damaged in an incident that's not a collision. Comprehensive, sometimes called "other than collision" coverage, typically covers damage from fire, vandalism or falling objects (like a tree or hail).

Does a comprehensive claim go against you?

Yes, a comprehensive claim might increase your rate, depending on your insurer and state. Comprehensive claims include non-collision events like car theft, car vandalism, car fire, chipped/cracked windshield, hitting an animal, and acts of nature.

What does comprehensive insurance not cover?

Comprehensive coverage does not cover damages caused by hitting another vehicle or object. These incidents are covered under collision coverage. It will also not cover normal wear and tear on your vehicle.

How many comprehensive claims before insurance drops you?

Every insurance company sets its own benchmark for triggering a cancellation, but it is more likely that you'll face cancellation or non-renewal if you've made three or more claims within a three-year period. Most cancellations occur within the first 60 days of a policy, usually due to non-compliance.

Can a comprehensive claim be denied?

Insurance companies may deny a claim when there is a policy exclusion or policy-based justification for denial, when the claim is insufficiently supported, when the policy has lapsed, or when there is reason to invalidate the policy itself, such as when the insured party included misleading information on their initial ...

How Do Car Insurance Claims Work? | Claim Process in a Nutshell!

25 related questions found

Does comprehensive coverage pay regardless of fault?

Comprehensive coverage and collision coverage both insure your car, but they cover different events. Comprehensive insurance coverage pays for damage caused by events considered to be outside of your control, like theft, vandalism, hitting an animal, glass breakage, fire, and weather-related incidents (e.g., hail).

How much does insurance go up after a comprehensive claim?

Using a methodology outlined here, we found a comprehensive claim raises auto insurance rates by $36 over the course of a standard six-month policy, on average.

Do most insurance claims settle?

Most of the time, insurance companies will try to settle accident claims outside of court. Lawsuits are lengthy and expensive. An insurance company knows it's likely to pay less by settling outside of court. After you file a claim, the insurance company might respond quickly.

How long do accidents stay on your record?

In the state of California, most vehicle accidents will stay on your record for around 3 years. However, more serious traffic violations will follow you for longer. For example, a DUI conviction will stay on your record for 10 years.

Is it better to have a $500 deductible or $1000?

Remember that filing small claims may affect how much you have to pay for insurance later. Switching from a $500 deductible to a $1,000 deductible can save as much as 20 percent on the cost of your insurance premium payments.

What is a comprehensive payout?

Comprehensive covers damage to your car caused by something other than a collision. For example, comprehensive can cover damage from fire, theft, vandalism, windstorm, flood, falling objects, etc.

Which of the following would not be covered under comprehensive coverage?

What's not covered by comprehensive auto coverage? Comprehensive car insurance doesn't cover damage to your car from a collision with another vehicle or object outside of live animals. Any medical expenses for you and any passengers will also not be covered as a result of the incident.

What type of damage would be covered under comprehensive?

Comprehensive coverage helps repair or replace your car after something other than a collision with another car. Things like theft, fire, hail damage or hitting an animal. It's optional if you own your car outright—but since these situations can happen to any driver, it's recommended to help with costly repairs.

When to drop comprehensive coverage?

Your vehicle holds a low value: As with collision, consider dropping comprehensive coverage if your vehicle's market value is lower than a few thousand dollars. Figure in your deductible as well and the potential insurance payout may not be worth the price of the coverage.

Is it better to file a comprehensive or collision claim?

If your car is damaged in a road collision with another car or object and you're at fault, only your collision coverage can help pay to repair it. Only comprehensive coverage covers losses caused by contact with animals, civil disturbances, fires, natural disasters, theft, and vandalism.

What is a reasonable settlement offer?

The settlement amounts should reflect the damages suffered by the plaintiff, including medical expenses, lost wages, pain and suffering, future medical care, and other related costs. The key to fair financial compensation is to determine whether the offer is reasonable and aligns with the extent of the damages.

Which insurance company has highest claim settlement?

Which life insurance company has the highest claim settlement ratio? Max Life Insurance has the greatest claim settlement ratio in terms of claim number, with 99.34% for the fiscal year 2021-22. Exide Life Insurance and Bharti Axa Life Insurance came in second with a 99.09 percent death settlement percentage.

Who gets the insurance check when a car is totaled?

If you own the car without any loans or liens, you will receive a check for the value assessed by the insurance company. If there is a loan, the check usually goes first to the leasing company or the lender. If you owe money on the vehicle, you should notify the lending company that your car has been totaled.

What is a good amount of comprehensive coverage?

Typical coverage amounts: Insurance experts recommend at least $100,000 per person and $300,000 per accident for bodily injuries, and $100,000 for property damage.

How long does a comprehensive claim stay on your insurance?

In California, accidents typically stay on your driving record for a period of three years from the date of the accident. During this time, the accident will be considered a public record and, therefore, accessible by insurance companies, potential employers, and law enforcement agencies.

How much does comprehensive car insurance pay out?

Most comprehensive insurance policies pay out up to the actual cash value (ACV) of your vehicle.

Will my insurance go up if I make a comprehensive claim?

Comprehensive claims

Your rate may go up if you have comprehensive auto coverage and file a claim for incidents like car theft and vandalism, hitting a deer, fire, glass breakage (including a cracked windshield), hail/weather-related damage, and other acts of nature.

How long does it take for an adjuster to make a decision?

Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.

What is an example of a comprehensive claim?

The most common claim under comprehensive coverage is a chipped or cracked windshield. These cracks are usually caused by falling objects, like pebbles, branches, or hail. The damage can be a minor dent or a significant shattering.