How do I get a live person at Medi-Cal?

Asked by: Dr. Gregg Hettinger DVM  |  Last update: January 18, 2026
Score: 4.1/5 (35 votes)

Telephone Service Center 1-800-541-5555 The Telephone Service Center (TSC) is available from 8 a.m. to 5 p.m., Monday through Friday, except holidays.

How do I talk to a real person at Medi-Cal?

Medi-Cal Rx Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 977-2273 for our Medi-Cal Rx Customer Service Center (CSC).

What is an authorized representative for Medi-Cal?

An Authorized Representative can be family members, friends, or any other individual you choose. For example, you may want your spouse or adult child to help with billing questions, booking appointments, or to be aware of your health status.

What is the maximum income for Medi-Cal?

Most single individuals will qualify for Medi-Cal if there income is under $1,676 per month. Most couples will qualify if their income is under $2,267 per month. If you have disabilities, your income can be slightly higher. You can qualify for Medi-Cal even if you have assets.

How can I get emergency Medi-Cal?

You can go to a hospital for emergencies. The Hospital Presumptive Eligibility (PE) program provides adults, pregnant individuals, children, and former foster care enrollees with temporary, no cost Medi-Cal benefits for up to two months.

Medi-Cal Phone Number - How To Reach A Live Person

25 related questions found

What qualifies as a medical emergency?

Emergency scenarios may include difficulty breathing, choking, chest pain, heart attacks, unconsciousness, allergic reactions, low or high blood sugar levels, uncontrollable or profuse bleeding, heat exhaustion or stroke, seizures, fall from a significant height, significant trauma, and many other scenarios.

What is the new law for Medi-Cal in 2024?

Beginning January 1, 2024, a new law in California will allow adults ages 26 through 49 to qualify for full-scope Medi-Cal, regardless of immigration status. All other Medi-Cal eligibility rules, including income limits, will still apply.

What disqualifies you from Medi-Cal?

To qualify, you must: Meet the medical requirements of Social Security's definition of disability. Be working and earning income (this can be part-time work). Have countable income less than 250% of the federal poverty level (in 2024, this equates to $3,158/mo.

How much money can I have in my bank account if I have Medi-Cal?

For new Medi-Cal applications only, current asset limits are $130,000 for one person and $65,000 for each additional household member, up to 10. Starting on January 1, 2024, Medi-Cal applications will no longer ask for asset information. » I was not eligible in the past.

What is the highest income to qualify for Medicaid 2024?

Parents of Dependent Children: Income limits for 2024 are reported as a percentage of the federal poverty level (FPL). The 2024 FPL for a family of three is $25,820. Other Adults: Eligibility limits for other adults are presented as a percentage of the 2024 FPL for an individual is $15,060.

Where to send an appointment of representative form?

Send the completed form to your local Social Security office. If you have any questions, you may call us toll-free at 1-800-772-1213 Monday through Friday from 7 a.m. to 7 p.m.

Who is an authorized representative?

Someone who you choose to act on your behalf with the Marketplace, like a family member or other trusted person. Some authorized representatives may have legal authority to act on your behalf.

Who is an authorized medical department representative?

Authorized Medical Department Representatives (AMDR). The AMDR must be a physician, adult nurse practitioner, physician assistant, or Independent Duty Corpsman (IDC) and must be appointed in writing by the CO/OIC of the service member's unit or MEDCOG NAVMEDREADTRNCMD/NAVMEDREADTRNUNT.

Why is my Medi-Cal discontinued?

Your Medi-Cal coverage will end if you don't turn in your renewal form or you are missing proof of things like income that the county asked you to send. Your local Medi-Cal office will mail you a letter (Notice of Action) to let you know if you didn't turn in your renewal form or are missing information.

What are the hours for Medicare customer service?

Live chat with us, and find local organizations that can help answer your Medicare questions. You can also: Call us at 1-800-MEDICARE (1-800-633-4227). Help from Medicare is available 24 hours a day, 7 days a week, except some federal holidays.

How do I talk to a Medi-Cal professional?

It's important to be honest and upfront about your symptoms even if you feel embarrassed or shy. Have an open dialogue with your doctor or health care provider— ask questions to make sure you understand your diagnosis, treatment, and recovery.

What assets are exempt from Medi-Cal?

On January 1, 2024, Medi-Cal eliminated any asset limit for enrollees and instead considers only applicants' income when assessing financial eligibility for benefits.

Can Medi-Cal take my inheritance?

Estate Lawyer: Christopher B, Esq. Receiving an inheritance may impact eligibility for Medi-Cal benefits. As a recipient of government benefits, you may not have more than $2,000 in assets before your eligibility for government benefits will be affected. To avoid this from happening is to disclaim your inheritance.

What is the disadvantage of Medi-Cal?

The perception that Medi-Cal offered poorer coverage or less respectful treatment than other types of insurance. Concerns among noncitizen respondents that applying for Medi-Cal might affect their immigration status.

How often does Medicaid check your bank account?

Medicaid agencies can check your account balances for bank accounts at any financial institution you've used in the past five years. They will check when you submit an application and on an annual basis, but checks can occur at any time.

What is the income limit for Medi-Cal 2024 for seniors?

Medi-Cal Eligibility

To be eligible for Medi-Cal with no share of cost, your monthly gross income in 2024 must not exceed $1,732 for an individual and not exceed $2,332 for a married couple. For married couples, when one spouse is in a nursing home, higher resource and income limits apply.

Can I own a house and get Medi-Cal?

First, if you own a home, you can still qualify for Medi-Cal. California has one of the best health services in this regard because California does not ask that you sell your home and pay for your medical needs, but rather it will front all the medical bills for you while you are alive.

Can I get Kaiser with Medi-Cal?

The California Medi-Cal program provides health care coverage for some of the most vulnerable populations in the state and Kaiser Permanente participates in the Medi-Cal program to provide high quality care to enrolled beneficiaries in most counties currently served by the health plan.

Do I have to pay back Medi-Cal?

The Medi-Cal program must seek repayment from the estates of certain deceased Medi-Cal beneficiaries. Repayment only applies to benefits received by these beneficiaries on or after their 55th birthday and those who owned assets at the time of death.