How do I request a withdrawal from Sun Life?


Editorial team Published on

You can request a withdrawal online through the Sun Life Canada Sign-In Portal or Sun Life Philippines Client Portal, depending on your specific policy and region.

💻 Online Withdrawal (Canada / Investments)

  • Sign in to your Sun Life Account.
  • Go to the Investments page and select your plan.
  • Click Make a change from the top menu.
  • Choose Withdraw and follow the prompts.
  • Call 1-866-733-8612 if the online option is disabled.

📱 Mobile App (Philippines / VUL Plans)

  • Log in to the Sun Life PH mobile app.
  • Tap Service request at the bottom.
  • Select Withdraw from my VUL and choose the policy.
  • Enter the amount and upload bank/identity details.

📝 Paper Forms & Alternative Requests (U.S. / Global)

  • Call your regional customer support or advisor to get the specific Partial Withdrawal Request form.
  • Complete and sign the paperwork with required witnesses or a notary.
  • Submit via email, mail, or a local client service center.