How do I submit a Medi Assist claim for reimbursement?


Editorial team Published on

You can submit a Medi Assist reimbursement claim online through the Medi Assist Portal or mobile app by intimating the claim and uploading your hospital bills within 7 days of discharge.

Step-by-Step Online Submission Process

  1. Intimate the Claim: Log in to the Medi Assist Portal or app, go to the Claims section, and click on the Reimbursement tile to notify them of your hospitalization within 7 days of discharge.
  2. Enter Details: Fill in admission and discharge dates, hospital name, treatment details, and total claimed amount. Add your bank account details (IFSC code, account number) and upload a canceled check.
  3. Upload Documents: Scan and upload clear photos of your required medical documents and filled claim forms.
  4. Courier Hard Copies: Mail or courier the physical original hard copies of all documents to Medi Assist within 15 to 30 days of discharge, depending on your specific policy guidelines.

Required Documents

  • Signed Medi Assist Reimbursement Claim Form (Parts A & B)
  • Original hospital final bill and detailed breakup
  • Numbered payment receipts and cash memos
  • Original discharge summary / discharge card
  • Investigation reports and doctor prescriptions
  • Pharmacy bills with matching prescriptions
  • Government ID and PAN card
  • Canceled cheque for bank transfer

You can track the progress of your submission in real-time using Medi Assist Claim Tracker.