How do insurance adjusters determine the value of a car?

Asked by: Mr. Grady Mertz PhD  |  Last update: October 8, 2025
Score: 4.7/5 (13 votes)

Various factors influence a vehicle's fair market value, including its make and model, age, mileage, condition, and the demand for similar vehicles in the used car market. Any modifications or upgrades, such as custom paint jobs, can also affect the vehicle's value.

How do adjusters determine actual cash value?

It is determined by the replacement cost of your vehicle minus depreciation, which considers things like age and wear and tear.

Can you ask for more money when your car is totaled?

Absolutely, you can negotiate an auto insurance offer for a total loss. Negotiating is KEY especially when fault is split. It's common for insurance companies to start with a lower offer. Show them your evidence, like repair estimates or the car's value, to argue your case.

How do insurance adjusters determine the value of a vehicle?

The insurance adjuster will estimate the value of your vehicle based on the total value of other similar vehicles in your area. This is called the true market value. The insurance adjuster determines this value by checking the actual sales that took place in the area.

Do insurance adjusters try lowball?

This strategy is very common in states that follow the principle of pure comparative fault, like California. Under California's laws, your damages will be reduced depending on your percentage of fault. By shifting some of the blame to you, the insurance company could get away with paying less than they should.

How to get a bigger settlement check for your totaled vehicle.

16 related questions found

What not to tell a claims adjuster?

Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”

Why is the first settlement offer so low?

Why Do They Always Lowball On The First Settlement Offer? If the insurance company is lucky enough that you accept the first low offer, it's better for them. The less money the insurance company gives you, the better their bottom line.

How does insurance decide the value of your car?

The ACV depends on multiple factors, including the year, make, model, vehicle options, mileage, wear and tear, and accident history. If you disagree with the insurance company's estimate of your vehicle's value, you may be able to negotiate with them for a higher payout.

How do I haggle with an insurance adjuster?

Here's how to negotiate with insurance adjusters like a pro:

Prepare thoroughly by knowing your policy details and the value of your claim. Gather all evidence, including photos, medical records, and repair estimates. Stay calm, be polite, and firm in your communications.

What are insurance adjusters looking for?

Adjusters inspect property damage or personal injury claims to determine how much the insurance company should pay for the loss. They might inspect a home, a business, or an automobile. Adjusters interview the claimant and witnesses, inspect the property, and do additional research, such as look at police reports.

How do you argue the value of a totaled car?

If you believe the insurance company underestimated the value of your vehicle, try these steps:
  1. Ask for the Valuation Report.
  2. Research the Comparables on the Valuation Report.
  3. Dispute Any Condition Adjustments on the Comparables.
  4. Send Your Own Comparables to the Adjuster.
  5. Consider Hiring an Appraiser.

What happens if you don't agree with a total loss adjuster?

Sometimes, insurance adjusters and policyholders disagree on the car's value. When you don't agree with the settlement amount, you can negotiate with your adjuster. They assess the damage and determine how your coverage applies to damages and injuries. to get a better insurance payout.

How much will they give me for a totaled car?

Your insurer will determine whether the vehicle is a total loss, based on repair costs. Your insurer will issue payment for the actual cash value of the totaled vehicle, minus your deductible on your comprehensive or collision coverage.

How do I get more for my totaled car?

6 Steps to get the most money from insurance for your totaled car
  1. Ask for the valuation report. ...
  2. Conduct your research on the value of your vehicle. ...
  3. Gather and provide supporting documentation. ...
  4. Consider getting a third-party appraisal. ...
  5. Negotiate with your insurance company. ...
  6. Get what is rightfully yours.

Which is better, replacement cost or actual cash value?

It depends on your budget, your insurer, and your personal preference. If you're offered a choice, actual cash value may be a more affordable option, but replacement cost value typically offers more coverage. You'll need to decide if you prefer more coverage for a higher premium or less coverage for a lower premium.

Who gets the insurance check when a car is totaled?

If you own the car without any loans or liens, you will receive a check for the value assessed by the insurance company. If there is a loan, the check usually goes first to the leasing company or the lender. If you owe money on the vehicle, you should notify the lending company that your car has been totaled.

Do insurance adjusters lowball?

Insurance adjusters are often given bonuses or other incentives based on how much money they save the company by getting claimants to accept low settlements. Making lowball offers is a key way insurers try to minimize payouts and protect their bottom line.

Do you have to accept insurance offer on a totaled car?

Most insurance companies want to pay minimum amounts on claims. That means that compensation offers are often unreasonably low. They count on the fact that many people assume they have no choice but to accept those offers. You don't have to take an unfair offer; you can negotiate for more money.

How to get a higher insurance settlement?

  1. The Personal Injury Settlement Process.
  2. Have an Injury Settlement Amount In Mind.
  3. Don't Jump at the First Injury Settlement Offer.
  4. Get the Adjuster to Justify a Low Injury Settlement Offer.
  5. Emphasize Emotional Points.
  6. Put the Settlement in Writing.
  7. Getting Help With a Personal Injury Claim.

What if repairs cost more than car value?

Know your car's value

Note that most standard auto policies will not pay to repair a vehicle if it is "totaled"—that is, if the repairs cost more than the cash value assigned to the car. It is up to your insurer to decide whether to pay for repairing your car or to declare it a total loss and pay you its book value.

What is the formula for actual cash value?

Actual cash value is equal to the replacement cost minus any depreciation (ACV = replacement cost – depreciation). It represents the dollar amount you could expect to receive for the item if you sold it in the marketplace.

At what car value should you drop full coverage?

Your vehicle holds a low value: As with collision, consider dropping comprehensive coverage if your vehicle's market value is lower than a few thousand dollars. Figure in your deductible as well and the potential insurance payout may not be worth the price of the coverage.

What is a good settlement offer?

A reasonable settlement offer is one that includes medical expenses, lost wages, pain and suffering, and property damage. While it varies from case to case, an experienced personal injury lawyers can help you find a reasonable amount for your case.

Should I accept the first offer from the insurance company for a car?

It's generally not a good idea to take the insurance company's first offer for your car accident claim. These cases can take several rounds of negotiations to settle. You should only accept an offer that covers your expenses and losses.

What is a normal settlement amount?

The rough 'rule of thumb' that we generally use to determine the value of the average settlement agreement payout (in respect of compensation for termination of employment) is two to three months' gross salary (in addition to your notice pay, holiday pay etc., as outlined above).