How do you sell insurance on call?

Asked by: Dylan Fisher Sr.  |  Last update: April 16, 2023
Score: 4.6/5 (29 votes)

9 Tips to Closing the Deal when Selling Insurance Over the Phone
  1. Listen carefully and engage them. ...
  2. Avoid jargon and slang. ...
  3. Be prepared for the call. ...
  4. Establish yourself as an expert. ...
  5. Build rapport with your prospect. ...
  6. Don't give up. ...
  7. Being organized is key. ...
  8. Script your pitch.

How do you start a conversation when selling insurance?

5 Conversation Starters for Insurance Agents to Get Prospects...
  1. Ask Topical/Seasonal Questions. ...
  2. Ask Prospects to Tell You About Their Family (this includes pets!) ...
  3. Ask Opinion Questions. ...
  4. Ask Prospect for Advice. ...
  5. Ask Prospects About Previous Insurance Buying Experiences.

How do you pitch a phone insurance?

Policyholder Pitch

I'm (your name), and I'm from (insurance agency). I know your time is valuable, but I'm calling to let you know about our newest package.” At this point, they'll tell you they're already covered. “Alright, that's fantastic; you're already covered.

How do you convince customers for insurance?

5 ways to get more clients for your insurance business
  1. Find your niche. Insurance agents often want to be all things to all people, but niche marketing may be the better strategy to increasing your insurance sales. ...
  2. Network in your community. ...
  3. Prospect every day. ...
  4. Partner with other professionals. ...
  5. Nurture your leads.

How do you successfully sell insurance?

6 Tips to Become a Successful Insurance Agent
  1. Provide High-Quality Customer Service. ...
  2. Be Proactive. ...
  3. Participate in Your Community. ...
  4. Network with Other Insurance Agents. ...
  5. Sell Multiple Products. ...
  6. Generate Insurance Leads with Marketing Tactics.

How To NAIL The First 30 Seconds Of An Insurance Phone Call!

24 related questions found

How do you introduce yourself as an insurance agent?

Introduce yourself

In the first sentence of your bio, make sure to introduce yourself by including your name and job title. You may also include details about where you work or where you are located to give clients more context.

Why do insurance agents quit?

26.2% voted a lack of money for leads as their primary reason why they quit. Less important reasons agents quit selling insurance include running out of prospects, personal issues like health problems, and discovering the business wasn't a right fit.

Do insurance agents do cold calling?

Cold calling is a technique used in almost every industry but is especially common in the insurance industry. A significant portion of entry-level insurance sales professionals' daily duties includes cold calling, but salespeople of all levels use this technique.

How do insurance agents answer the phone?

Answer phone in a friendly helpful manner; introduce yourself and your insurance agency. Thank them for calling. Make sure the caller feels that you are happy they called you. The first 10-15 seconds are the most important of the entire conversation.

How do you approach a client for life insurance?

Use Specific Examples. Don't just give your client a list of facts, figures and arbitrary information. Let them know how a life insurance policy will help them out in specific scenarios. It's okay to ask someone what she would do if her husband died and how she would support her family.

How do you talk to insurance?

Tips for Talking to an Insurance Claims Adjuster
  1. Remain Calm and Polite. ...
  2. Identify the Person You Are Speaking With. ...
  3. Give Limited Personal Information. ...
  4. Give No Details of the Accident. ...
  5. Give No Details of Your Injuries. ...
  6. Resist Initial Settlement Offers. ...
  7. Refuse to Give Recorded Statements.

Which insurance company is best to be an agent for?

What are the best insurance companies for independent agents?
  • National General Insurance.
  • Nationwide Insurance.
  • Markel Insurance.
  • Progressive Insurance.
  • Selective Insurance.
  • The Hanover Group.
  • Travelers Insurance.
  • West Bend Mutual Insurance.

How do you start a conversation question?

Conversation Starters for Any Situation
  1. Tell me about you. ...
  2. Working on anything exciting lately? ...
  3. What's your story? ...
  4. What personal passion project are you working on right now? ...
  5. How do you know the host? ...
  6. What was the highlight of your day today? ...
  7. What was the highlight of your week?

How do you handle objections when selling insurance?

Talk about how your coverage is better than that of your competitors. Be sure to describe specific scenarios that the person might find themselves in and how you'll have them covered. You should also have a list of value-adding benefits specific to your carrier that go beyond just the insurance.

What is an insurance call center?

Jobs at an insurance call center include customer service representatives who answer calls and help customers. As a call center worker, you may assist a customer in troubleshooting issues with insurance billing, eligibility, and claims.

Do health insurance companies record every call?

In this day and age, it is very common to hear, “this call is being recorded for quality assurance.” On nearly every call you make into any organization, calls are being recorded. Recording calls allows companies to ensure their employees are delivering the best customer service as possible.

How do you cold call successfully?

11 Cold Calling Tips While on the Call
  1. Use Social Proof to Influence Behavior. We are easily influenced by other people's behaviors. ...
  2. Keep Your Goal in Mind. ...
  3. Ask Open-Ended Questions. ...
  4. Watch Your Tone of Voice. ...
  5. Don't Give an Easy Out. ...
  6. Lead with Them, Not You. ...
  7. Listen More Than Talk in Your Cold Calls. ...
  8. Don't Waste Their Time.

What is the best time to make cold calls?

Based on that data, the best time to cold call a prospect is between 9 a.m and 4 p.m., with 10 a.m. (15.53%) and 2 p.m. (15.01%) providing the best response times. This makes a lot of sense. People generally are more amenable to calls during core work hours, even if they put work in outside those hours.

How do you make a cold call script?

Cold calling scripts: 16 actually useful ones
  1. Gauge interest before diving in. ...
  2. Set time expectations. ...
  3. Identify the prospect's biggest challenge. ...
  4. Highlight product benefits. ...
  5. Showcase what differentiates you from the competition. ...
  6. Use social proof. ...
  7. Mention if it's a referral. ...
  8. Show that you did your research.

What is the most profitable type of insurance to sell?

While there are many kinds of insurance (ranging from auto insurance to health insurance), the most lucrative career in the insurance field is for those selling life insurance.

Why do insurance agents earn so much?

Because the amount of money insurance agents earn is comprised largely of commissions and bonuses, the number of sales an insurance agent makes is the biggest factor that contributes to the disparity between the highest and lowest paid of insurance agents.

What percentage of insurance agents succeed?

More than 90% of new agents quit the business within the first year. The rate increases to greater than 95% when extended to five years.

Who is the highest paid insurance agent?

Gideon du Plessis failed in the 10th standard and never went to college. He is today the highest earning insurance agent in the world, with annual commissions amounting to Rs 7 crore (Rs 70 million) plus. A record he has maintained over the last 12-14 years, selling 700 policies yearly.

How do you talk to small customers?

This allows each member to maintain their unique voice without sounding like they're talking from a script.
  1. Think of tone on a spectrum. ...
  2. Use positive language. ...
  3. Be brief but not brusque. ...
  4. Reply in a timely manner. ...
  5. Always use your customer's name. ...
  6. Talk their talk. ...
  7. Be careful with jokes. ...
  8. Create a support style guide.

How can I be good at small talk?

Consider the following tips for becoming a better, more respected conversationalist:
  1. Become more social. ...
  2. Be a good listener. ...
  3. Encourage the other person to talk. ...
  4. Ask questions. ...
  5. Use body language to express interest in the conversation. ...
  6. Know when to speak and when to listen. ...
  7. Be prepared.