How does an adjuster determine if a car is totaled?

Asked by: Lelah Metz  |  Last update: March 14, 2025
Score: 5/5 (7 votes)

To make this determination, insurance adjusters will consider the vehicle's age, mileage, and pre-accident condition. The vehicle is regarded as a total loss if the repair costs exceed your state's total loss threshold, which is often between 65% and 75%.

How do adjusters determine damage?

Interview those involved: The adjuster will collect recorded statements from people involved in the loss, such as drivers, passengers, and witnesses. They may also review the scene of the accident, police reports, or video footage of the loss, along with any other information related to the loss.

Is my car totaled if the frame is bent?

Depending on the severity of the damage, frame damage is repairable. Insurance companies usually declare the car a total loss if repairing the frame damage on a vehicle costs more than its value.

Does the adjuster determine total loss?

If your vehicle is determined to be a total loss — meaning that it cannot be repaired or the cost of repairs exceeds its value — the insurance company will likely send an adjuster to examine it and determine its worth.

Who gets the insurance check when a car is totaled?

If you own the car outright, you will receive the check. If not, the check goes to the leasing company or the lender, otherwise known as the lien holder. If you owe money on the vehicle, you should notify the lending company that your car has been totaled.

How do insurance companies determine if a car is totaled after an accident?

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Can you ask for more money when your car is totaled?

In some cases, you may get more insurance money for a totaled car than for repairs. In addition, it is possible to negotiate a higher settlement by providing evidence that your car was worth more than the insurance company's initial valuation.

How does insurance evaluate a totaled car?

The insurance company will consider the actual cash value given by both adjusters to decide what your vehicle is worth. Investopedia explains that the actual cash value (ACV) is the resale price of your vehicle before it was involved in a major accident.

What should you not say to a loss adjuster?

Understand that everything you say whether in person or over the phone, can be used against you in their final assessment. Avoid providing incomplete or potentially detrimental information that could be used to lower the settlement offer, like failing to mention pre-existing damage.

How do I increase my total loss settlement?

Steps to Argue for More Money on Your Total Loss Claim
  1. Ask for the Valuation Report.
  2. Research the Comparables on the Valuation Report.
  3. Dispute Any Condition Adjustments on the Comparables.
  4. Send Your Own Comparables to the Adjuster.
  5. Consider Hiring an Appraiser.

Do you have to accept insurance offer on a totaled car?

Do you have to accept an insurance offer on totaled car? No, you do not have to accept the insurance company's first offer on a totaled car. You can negotiate the offer if you believe it does not reflect the actual cash value of your car.

Is your car totaled if airbags deploy?

Airbags deploying alone will not necessarily render a car totaled. Generally, a vehicle could only be considered totaled if the cost of repairing the vehicle will exceed the value of the vehicle.

How much does it cost to fix a bent frame?

Although car frame straightening costs range widely from $600 to $10,000, several factors influence the actual price. The biggest of these is the extent of the damage since more severely damaged frames require more work on behalf of the collision pro.

What happens when your car is totaled but still drivable?

Rebuilt/Reconstructed Title: Once a salvage vehicle has been repaired and inspected, the California Department of Motor Vehicles (DMV) will issue a "rebuilt" or "reconstructed" title for the vehicle. Once you obtain this, you can legally drive the vehicle.

What not to tell a claims adjuster?

Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”

How long does it take for an adjuster to make a decision?

Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.

How do adjusters calculate pain and suffering?

Multiplying your special damages is the most common method to calculate your pain and suffering in California. This method involves adding up all economic losses, then multiplying them by a number between 1.5 and 5.

How do I ask for more money on a totaled car?

Bring any evidence showing a higher value, like photos of customized features or recent major repairs. If the insurer's initial offer seems too low based on your independent ACV research, provide documentation supporting a higher value and politely request a reassessment.

How to get the best insurance payout?

You should always be prepared to negotiate and ask for more.

This could be in the form of more coverage for damages or a higher payout for a specific item. Don't be afraid to ask for more, as it's always better to receive what you are entitled to, rather than settle for less.

What if I don't agree with the total loss adjuster?

Dispute the Decision and File a Complaint

Many policies allow you to request arbitration through the insurance company. You'll present evidence to an independent adjuster, who then makes a binding settlement determination. You can also file a complaint with your state department of insurance.

How to scare car insurance adjuster?

Hire an Experienced Personal Injury Attorney. The most effective way to scare an insurance adjuster is by hiring an experienced personal injury attorney. A skilled lawyer knows the tactics adjusters use and can counteract them with compelling evidence and persuasive arguments.

Do insurance adjusters lowball?

Insurance adjusters are often given bonuses or other incentives based on how much money they save the company by getting claimants to accept low settlements. Making lowball offers is a key way insurers try to minimize payouts and protect their bottom line.

How do you beat claims adjuster?

What Is the Single Best Way to Scare an Insurance Adjuster?
  1. Write a convincing demand letter to your insurance company.
  2. Carefully review any settlement offers you receive.
  3. Reject a settlement offer in writing on your behalf.
  4. Counter your lowball settlement offer.

How to negotiate total loss payout?

Negotiating for a Maximum Payment After a Car is Deemed a Total Loss
  1. Conduct independent Research on the Vehicle's Worth. Get an independent valuation of your vehicle before accepting any offer from the insurer. ...
  2. Provide Supporting Documentation. ...
  3. Negotiate With the Insurance Company.

How long does it take to find out if your car is totaled?

The process to determine the extent of the damage to a car may take up to a few days, but once the car is declared a total loss, the insurance company will write a check for the value of the car.

Is it better to have a car totaled or repaired?

The only time it would be worth repairing is if it's an older vehicle with very low mileage and in great condition except for the damage caused by the accident because the actual damage may not be serious but substantial enough to total it cause the vehicle has a low resale value to begin with and therefore it doesn't ...