How does home insurance excess work?

Asked by: Magdalen Torphy  |  Last update: October 26, 2022
Score: 4.9/5 (4 votes)

A home insurance excess is the amount you pay towards each claim you make on your home and/or contents insurance policy. For example, if your home insurance excess was $700 and your damage bill was $10,000, you'd pay $700 and we'd pay $9300. If the damage was $700 or less, you'd pay the entire bill.

What is excess for home insurance?

On home insurance policies, you'll usually see mention of the term 'excess'. This is the amount you pay towards a claim before your insurance provider makes its contribution.

Is it better to have high or low excess?

The more you drive the higher the chance that you may be involved in a collision, even if you do all of the right things and are considered a safe driver. If so, it may be better to opt for a lower excess. This way, you'll pay less if you need to make a claim – although your premium will be higher in the short term.

Do you pay excess if not at fault?

Paying the excess when it's not your fault

If the other driver has admitted fault and has already told their insurer, your excess might be waived. But usually you'll have to pay it – so make sure you can afford it. When your insurer is certain you're not at fault, you'll get it back.

Do you pay excess every time you make a claim?

The general rule is that an excess is always payable when you make a claim, whether you are at fault or not. Sometimes insurers will insert terms into the Product Disclosure Statement (PDS) where they do not require you to pay your excess or refund the excess in some limited circumstances.

Excess explained

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What if my claim is less than the excess?

A reward for not claiming

One of the benefits of not making a claim when the cost of your repairs is less than your excess, is that you get to keep your No Claim Bonus. A No Claim Bonus is a discount you could earn on your insurance premium for being claim free.

How do I claim back my insurance excess?

If a third party is clearly responsible for the damage that led to the claim, the claiming back process is easy. Most insurers will automatically request that the third party's insurer cover their client's excess as part of the claim.

Why do I have to pay excess?

An insurance excess is the amount you need to contribute when you make an insurance claim. Generally speaking, you always need to pay the excess when you make an insurance claim (even if you're not at fault), but insurers usually agree to waive the excess under specific circumstance.

How does a 50/50 Claim work?

50% / 50% Liability is reached on a 50/50 basis when both parties agree they are equally responsible for an accident. The overall value of your claim will be worked out as normal (based on your injuries and losses), but you will only receive 50% of this amount from the other side's insurance company.

Why do we pay excess on insurance?

The main reason why insurers apply an excess is so they can eliminate most of, or if not all, of the minor or small claims. The cost to the insurer for the dealing with minor or small claims would only cover the administration charges therefore, they add an excess to the policy to avoid such minor claims.

How does an excess work?

Insurance excess is the amount you have to pay towards the overall cost of an insurance claim. It's usually a pre-agreed amount. Your insurer will then contribute the rest – up to the limit of the cover. You'll see insurance excess on insurance products like travel, motor, home and health.

Is voluntary excess worth it?

The amount of voluntary excess you have can significantly impact the cost of your car insurance premium. By choosing a higher voluntary excess, you will reduce your premium; but you will also have to pay more if you do make a claim.

Who pays insurance excess?

You pay the excess in the event of any claim made on your insurance policy regardless of who's to blame. However, if it's proved the accident was the other person's fault and the full cost is recovered from their insurer, you may be able to recover this amount.

What does excess on policy mean?

Many policies include an excess. This is the amount you have to pay if you decide to make a claim on your policy. It's a way of you accepting a small portion of the risk yourself. The amount of the excess is specified in your policy.

How much does home insurance go up after a claim UK?

Home insurance customers with one recent claim paid an average of £91 (57%) more than those with no claims. Two recent claims bumped the average quote up from £161 to £359 - an increase of 123%.

What's the difference between compulsory excess and voluntary excess?

What's the difference between voluntary and compulsory excess? The compulsory excess is a fixed amount that you must pay towards the cost of a car insurance claim. A voluntary excess, on the hand, is an amount you agree to pay on top of this to reduce the overall cost of your insurance.

Will my insurance go up after a 50/50 claim?

The short answer unfortunately is yes. Regardless of whose fault it was, making a claim will almost always lead to an increase in your car insurance premium. Luckily a non-fault claim won't affect it as much as an at-fault claim will.

Can you claim even if it was your fault?

Generally, if you are injured as a result of an accident that was your fault you will not be able to make a claim for compensation unless another person or organisation was also partly to blame for the accident.

Will a no fault claim affect my insurance?

Unfortunately, yes it does. In many cases, your premiums will go up after you've declared a non-fault claim to your insurance provider. This is because certain circumstances surrounding the accident, even if it wasn't your fault, may lead to more accidents in the future.

How is excess calculated in insurance?

Depending on where you're insured, this can mean anything between 5-10% of the total damages. For example: If your car gets stolen and the value of your car was set at R110 000 with a proportionate excess set at 10%, you'll need to pay an excess of R11 000.

What is an excess payment?

In a nutshell, insurance excess is the amount that you agree to pay upfront when you take out an insurance policy. If you were in an accident, then an excess payment is the amount you first need to pay before the insurance company will pay the panel beater that fixes your car.

Can you claim insurance excess on tax?

Yes. The taxpayer is entitled to a deduction under section 8-1 of the ITAA 1997 for the payment of the excess under their employer's motor vehicle insurance policy.

Do you have to pay excess if you are not at fault UK?

The no fault claim excess

In the eyes of most insurance companies, it doesn't matter to them whether an accident was your fault or wasn't your fault; they will still require an excess payment if you choose to make a claim.

What is maximum excess?

An excess is the agreed amount of money you will pay towards a claim on a travel insurance policy and can be referred to as a 'deductible'. Once the excess has been settled your travel insurance provider will then pay the remaining expenses up to the limit of cover.

What is own damage excess?

Excess in 'Own Damage' You are still required to pay an excess if you submit an 'own damage' claim. Should your vehicle be damaged you'll be allowed to claim for the repairs regardless of whether you're at fault or not. Take for instance: Your excess is $500 and this applies to your 'own damage' claims.