How does insurance work for lost phone?
Asked by: Kiel Stracke | Last update: July 1, 2025Score: 4.1/5 (47 votes)
Is a lost phone covered by insurance?
Will insurance cover my lost or stolen phone? Depends on your provider. Asurion offers cell phone insurance that covers not only loss and theft, but protection from everyday mishaps like cracked screen repair and coverage for water damage, with you receiving a replacement device in as little as 24 hours.
Do I still have to pay for phone if I lost it?
Your bill is still due as usual when your phone is lost or stolen, including your monthly plan/service costs as well as any applicable device payments and device protection charges.
What happens if I lost my phone with insurance?
Device Insurance - Theft, Accidental loss and Accidental damage: This option provides the widest cover and covers you if your device is stolen, accidentally lost or damaged. At an extra monthly premium, you can choose the optional Excess buy-down benefit which reduces your basic excess by 50% in the event of a claim.
How do I claim my lost phone on my insurance?
If your phone is insured or covered by your home insurance policy you'll usually be able to claim for a new one. Contact your insurance provider to find out what cover you have and how they can get you a replacement. If your phone was stolen you'll need to give them the crime reference number.
Is phone insurance worth it? | Asurion
Can I get my phone replaced if I have insurance?
Yes. If your phone needs to be repaired or replaced because of a covered event, you pay your plan's deductible, and the insurance company covers the rest.
Can I use a phone reported lost after insurance claim?
If you find your lost or stolen iPhone after your claim has been approved, you won't be able to use that iPhone again.
How does insurance work for a phone?
Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that's where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage. Looking at you July 4th, the most dangerous month for your phone.
How long does a phone insurance claim take?
How long does the claim process take? *In the event of a TOTAL LOSS – your handset will be replaced within 48hours. *In the event of DAMAGE to your handset – we undertake to fix and return your handset to you within 5 days. If parts need to be imported, we will discuss this with you as this can cause a delay.
What to do if you lost your phone and don't have insurance?
If You Don't Have Insurance
You still need to: Suspend your phone service and report your phone as lost or stolen to your mobile phone service provider. Remotely wipe your phone. Change all of your account passwords to secure your account information.
Is it illegal to keep a lost iPhone?
If the owner of the property does not claim it within 90 days, then the finder can keep it. If your state has similar laws, you likely can keep the phone you found as long as you turn it in to the police first.
What should I do if I lost my phone and it's off?
Go to android.com/find on your web browser. Sign in with the Google account connected to the lost device. The device will be displayed at the top of the screen, pick the lost phone. Its last location will be displayed on the map.
Will police recover a stolen phone?
File a police report
While the police may not do much to try and recover the phone, filing a report—which may require the device's serial or IMEA number—means they can trace it if the phone is ever recovered.
How much does it cost to replace a lost iPhone with insurance?
Your replacement costs are going to total $418 (a $149 deductible plus the $269 you paid for the AppleCare+ plan).
What does cell phone insurance not cover?
Keep in mind that most protection plans do not cover intentional phone damage. Some plans may also help cover a wider (or smaller) range of issues, so it's a good idea to review plan details thoroughly — you can usually find more information about coverage details and limitations in the plan's terms and conditions.
Can we claim insurance if a phone is stolen?
There is a possibility of data theft and fraud that can lead to financial damage with stolen mobile devices. This may also result in identity theft due to misuse of personal data. A mobile theft insurance plan provides coverage against such losses caused due to theft or accidental damage to your mobile phone.
What happens when you claim a lost phone?
You'll need to provide your carrier, your device make and model, a description of what happened, a billing and shipping address, and a method of payment for the deductible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.
How much is iPhone insurance claim?
AppleCare+ for iPhone extends your coverage to 2 years from your AppleCare+ purchase date1 and adds unlimited incidents of accidental damage protection. Each incident is subject to a service fee of ₹2500 for screen or back glass damage, or ₹8900 for other accidental damage.
How to track a stolen phone?
Set up Google's Find My Device service
Any time you sign into an Android device with a Google account, Find My Device is automatically turned on. This is what you'll use if your phone goes missing to track, remotely lock and erase it.
Is losing a phone covered by insurance?
Your smartphone might already be covered by your home insurance for things like loss or damage due to fire, flooding or theft from your home. Or you might be able to add cover for your mobile as an optional policy add-on. But there are often limitations, including how much you can claim for a single item.
How does insurance work for stolen phone?
Cell phone insurance covers you financially for the possible loss or damage of your cell phone. In other words, if you're worried someone will steal or drop your phone, you need this kind of insurance. The insurance provider agrees to replace your mobile phone if certain insured events occur.
What insurance covers a lost phone?
Cell phones are usually covered by renters or homeowners insurance policies under the “personal property coverage” part of your policy.
How do I claim my lost phone?
Claiming for a stolen phone
Once you've realised your phone has been stolen, please contact your local police station. You'll need to obtain a crime reference number to support your theft claim, and once you have this it's important to keep it safe.
Why would an insurer reject a claim?
Insurance companies deny claims for many reasons, such as insufficient evidence, missed deadlines, or policy exclusions. If your insurance company denied your claim, you can file an appeal, agree to mediation or arbitration, or take the insurance company to court for bad faith.
Do you have to pay deductible for lost phone?
With Wireless Phone Protection, if you file a claim for a lost, stolen or damaged device, you'll need to pay a deductible.