How does insurance work on my phone?

Asked by: Lloyd Langworth  |  Last update: August 28, 2025
Score: 4.4/5 (63 votes)

What is phone insurance? Cell phone insurance is a protection plan for your phone that covers situations where it's lost, stolen or damaged. With most insurance programs, you pay month-to-month as long as your coverage continues. If you decide to discontinue your coverage, you can cancel at any time.

Is it worth having insurance on your cell phone?

As a general rule, phone protection plans are not a good investment. Exceptions could be if you can't afford a replacement or if you believe you have a far higher risk of receiving plan benefits than the average consumer.

Does insurance on phone cover cracked screen?

Insurance for cell phones can help protect you from: Accidental damage due to spills and drops. Theft and vandalism. Cracked screens.

What does insurance cover on a mobile phone?

Adding this optional benefit to your policy means that your mobile phones would be covered for theft, accidental loss and accidental damage.

How do I claim insurance on my phone?

What to do on all claims? Submit a claim form within 30 days: Complete a claim form within 30 days of the date of the claim event, and email it to claims@deviceinsurance.co.za or fax it to Worldwide Advisory Services on 086 527 8902, or contact them telephonically on 084 157 0007.

Is phone insurance worth it? | Asurion

45 related questions found

Does phone insurance replace the phone if damaged?

Depending on your plan, cell phone insurance typically covers damage caused by accidents and theft, up to a selected limit or the replacement cost of your phone. Although coverage plans vary by carrier, here's what a cell phone insurance plan from Progressive Phone and Electronic Device Insurance by Worth Ave.

How long after phone insurance can I claim?

When can I claim for my phone insurance? As your cover starts immediately after you purchase the policy, you can claim anytime you need to.

What is not covered in phone insurance?

Losing your phone: Some cell phone protection plans do not cover your phone if you misplace it. Cosmetic damage: Some protection benefits do not cover cracked screens or other types of damage that don't impact the phone's ability to function.

How does insurance on a phone work?

What is phone insurance? Cell phone insurance is a protection plan for your phone that covers situations where it's lost, stolen or damaged. With most insurance programs, you pay month-to-month as long as your coverage continues. If you decide to discontinue your coverage, you can cancel at any time.

How do I claim a damaged phone on my insurance?

You'll need to provide your insurer with your policy number, as well as details about your phone and what happened. After making a claim, your insurance provider might want to collect your damaged phone and deliver your replacement at the same time, so you'll need to have it ready.

How much does phone insurance cost?

Bundle-priced plans that include phone coverage, tech support, identity theft recovery and roadside assistance are just $12.99 per month for one phone. Or, choose a family plan that covers up to four lines for $24.99 per month. A $149 deductible applies to all smartphone claims.

How much is it to pay for a broken phone screen?

The cost of repairing a phone screen can vary widely. The average price for a screen repair is between $70-$400.

How long does a T-mobile insurance claim take?

Once a claim is approved, your replacement device will be shipped overnight, at no charge when available, for delivery within one to two business days. Claim approvals may take up to several days depending on the type of claim and timely receipt of all needed documentation. Holidays may impact shipping times.

What are the disadvantages of cellphone insurance?

Con: You Might Have to Pay a Small Deductible

For other damage, Upsie representatives will collect a small deductible before the repair to your phone can be made. Comparatively, the amount you pay is a small fraction compared to the typical cost for fixing a device without cell phone insurance.

What happens if you don't have insurance on your phone?

Without insurance, if something happens and you still have a balance, you could end up paying for your old phone and a brand-new replacement. Most insurance deductibles, however, cost far less.

How often can you use phone insurance?

Most carriers and retailers require you to buy a plan within a set amount of time (usually 30 days) after buying your phone. While renters insurance policies do not limit the # of claims you can make per year, plans from your carrier or a retailer typically limit you to 2-3 claims per year.

What do you need to claim phone insurance?

How to Claim. If your phone's been stolen or is missing and you no longer have it, you need to take a few steps before claiming. First, blacklist it with the network service provider. They should give you an ITC number that you can then give to your insurer when you claim.

How does cell phone coverage work?

The device establishes a connection with the nearest cell tower using radio waves and starts sending data. Cellular tower receives that data and sends it to the data center using underground cables. Datacenter then transfers that data to whichever service you are trying to reach and waits for the response.

How much is insurance on a mobile?

California's average mobile home insurance cost typically ranges between $300 and $1,000 annually. However, various factors influence this price, such as your home's location, age, coverage limits, and the deductibles you select. Understanding how these elements impact the cost can help you make informed decisions.

Does phone insurance cover a cracked screen?

Unlimited claims for accidental damage (including front screen and back glass repair) and mechanical & electrical failure. Up to five total claims in any rolling 12-month period based on the date of the first repair or replacement for loss and theft.

What does insurance never cover?

Most health insurance will not cover elective or cosmetic procedures, beauty treatments, off-label drug use, or brand-new technologies. If health coverage is denied, policyholders can appeal for exceptions or allowances based on an individual's situation and prognosis.

What are the disadvantages of phone cover?

Phone cases are made to fit snugly, but even though they do this, grit and dirt can become trapped between the case and the phone. The key is to regularly clean your case to protect your phone. That said, avoiding using a phone case won't allow you to stop your phone from getting scratched. The opposite is true.

Why would an insurer reject a claim?

Insurance companies deny claims for many reasons, such as insufficient evidence, missed deadlines, or policy exclusions. If your insurance company denied your claim, you can file an appeal, agree to mediation or arbitration, or take the insurance company to court for bad faith.

Can I use a phone reported lost after insurance claim?

If you find your lost or stolen iPhone after your claim has been approved, you won't be able to use that iPhone again.

Can you claim a broken phone on insurance?

Most contents insurance policies will cover your mobile phone when it's in your home, just like other personal belongings or valuables. You'll be covered for loss or damage in a fire, storm or flood, and theft too, but only for the phone itself, and not any fraudulent calls.