How does primary and secondary insurance billing work?

Asked by: Ms. Ettie Wilderman MD  |  Last update: November 7, 2025
Score: 4.7/5 (46 votes)

It depends on which insurance is considered “primary” and which is “secondary.” The insurance that pays first (primary payer) pays up to the limits of its coverage. The insurance that pays second (secondary payer) only pays if there are costs the primary insurance didn't cover.

How is primary and secondary insurance billed?

Primary insurance pays first for your medical bills. Secondary insurance pays after your primary insurance. Usually, secondary insurance pays some or all of the costs left after the primary insurer has paid (e.g., deductibles, copayments, coinsurances).

How do primary and secondary health insurances work?

The primary insurance is the first policy responsible for covering the costs, while the secondary insurance comes into play after the primary coverage has been exhausted. The key difference lies in the order of payment and the extent of coverage provided.

How should you process cases in which there is a primary and secondary insurance?

Submit Primary Claim: The first step in billing secondary insurance is to submit a claim to the primary insurance carrier. Once the primary claim is processed and any applicable payments or denials are received, you can proceed with billing the secondary insurance.

How do deductibles work with primary and secondary insurance?

Double coverage often means you're paying for redundant coverage. first. The other plan can pick up the tab for anything not covered, but it won't pay anything toward the primary plan's deductible. If both plans have deductibles, you'll have to pay both before coverage kicks in.

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Will secondary pay if primary denies?

It depends on which insurance is considered “primary” and which is “secondary.” The insurance that pays first (primary payer) pays up to the limits of its coverage. The insurance that pays second (secondary payer) only pays if there are costs the primary insurance didn't cover.

Do I have to pay a copay if I have two insurances?

In most cases their secondary policy will pick up the copay left from the primary insurance. There are some cases where the secondary policy also has a copay and those patients may end up with a copay applied after both insurances process the claim.

Can a provider refuse to bill secondary insurance?

A: The answers to your questions depend on state law. Some states require physicians to bill all insurers a patient has, without charge, whereas others do not. If the physician has a contract with the secondary insurer, then, by contract, he or she most likely is obligated to submit the bill.

How does coordination of benefits work with deductibles?

To prevent overpayment or duplication, plans will not pay more than 100% of the cost of the medical service(s), meaning that the combined benefits shouldn't surpass the total cost of the treatment. You may also be responsible for deductibles, copayments, and coinsurance.

When dealing with secondary claims when do you make your insurance adjustments?

Wait until BOTH insurances have paid in order to make the adjustment. Properly knowing how to handle dual insurance will save you time and hardship in the future. It all starts with insurance verification!

Does Medicare automatically bill secondary insurance?

Medicare doesn't automatically know if you have other coverage. But your insurers must report to Medicare when they're the primary payer on your medical claims. In some situations, your healthcare provider, employer or insurer may ask questions about your current coverage and report that information to Medicare.

When would a bill for secondary insurance coverage be created?

When Can You Bill Secondary Insurance Claims? You can submit a claim to secondary insurance once you've billed the primary insurance and received payment (remittance). It's important to remember you can't bill both primary and secondary insurance at the same time.

Can you switch primary and secondary insurance?

Know about switching between primary and secondary insurance: It is possible to change between primary and secondary insurance and for that, an individual who wants to stop the coverage of his/her primary insurance just needs to inform their secondary insurance about it.

How do you use primary and secondary health insurance?

Whenever you make a health insurance claim, your primary insurance plan will act as if you had no secondary plan and provide you with your benefits. Then your secondary insurance plan kicks in and covers the rest of the cost if it's covered and necessary.

Can I stay on my spouse's health insurance when I turn 65?

It depends on how you are receiving your current insurance. If you are receiving employer-sponsored health insurance through either your or your spouse's job when you turn 65, you may be able to keep your insurance until you (or your spouse) retire(s).

Who determines which insurance is primary?

The primary insurance plan should be designated by something called a Coordination of Benefits. Using a coordination of benefits form, a patient or a patient's guardian can designate which insurance they would like as their primary and secondary insurance.

How do copays work with primary and secondary insurance?

Generally, the patients having two insurance policies does not need the copay. In most cases, the secondary policy will cover the copay left by primary insurance. Sometimes secondary policy will also leave some copay and that needs to end up with copay applied to either patient or any other policy of patient.

How does insurance work when you have two insurances?

How do two health insurance plans work together? Having two health plans doesn't mean you'll receive full medical coverage twice. Instead, one policy will be your primary plan, and the other will be your secondary health coverage.

How does a premium claim deductible and co insurance work?

You must make regular payments to keep your car, just as you must pay your premium to keep your health care plan active. A deductible is the amount you pay for coverage services before your health plan kicks in. After you meet your deductible, you pay a percentage of health care expenses known as coinsurance.

Can you bill secondary insurance without billing primary?

Healthcare practices cannot submit a claim to both insurance companies at the same time. Instead, you'll need to submit to the primary insurance, wait to see how much the primary insurance will pay, and then submit to secondary insurance.

Can you bill 2 insurances at the same time?

The way it works is that one plan is designated as primary insurance and the other as secondary. A claim goes first to the primary insurance plan, which pays medical bills the way it normally would. It is only after the primary insurer pays the claim that it gets submitted to the secondary plan.

Why do doctors charge more than Medicare pays?

2. Providers Who Do Not Accept Assignment. Doctors and other providers who do not accept assignment can charge you more than the Medicare-approved amount, but they cannot charge you more than 115% of Medicare's approved amount.

Which health insurance company denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

What is the best health insurance company to go with?

Best Health Insurance Companies for 2025
  • Best Overall and Best for Self-Employed: Kaiser Permanente.
  • Best Widely Available Plans: UnitedHealthcare.
  • Best for Low Complaints and Best for Chronic Conditions: Aetna.
  • Most Affordable: Molina Healthcare.

Does copay go to provider or insurance?

Insurance plans often come with copayments, which are fixed amounts you pay for covered services at the time of receiving care. Copays are a standard feature in many health insurance plans and serve as a way to share the cost of healthcare between you and your insurance provider.