How far back do insurance companies look at claims?

Asked by: Ms. Jacinthe Gibson PhD  |  Last update: September 5, 2025
Score: 4.6/5 (44 votes)

Insurance companies often look at your claims history and the claims history of your home when they're determining your insurance premium. How far back they look depends on the particular company, but claims tend to stay on your insurance claims history report for five to seven years.

How far back do most insurance companies go?

In most cases, the motor vehicle report that your insurance company reviews will go back between three and five years. It's worth noting that some incidents could stay on your record for a longer period of time. Drug and alcohol-related convictions, for instance, might stay on your driving record for 10 years or more.

How far back does insurance check for claims?

In California, accidents typically stay on your driving record for a period of three years from the date of the accident. During this time, the accident will be considered a public record and, therefore, accessible by insurance companies, potential employers, and law enforcement agencies.

Can insurance adjusters tell how old damage is?

Numerous resources tell an adjuster how old the damage is. For vehicles, a comprehensive vehicle report can be obtained to determine whether the vehicle has been involved in other accidents. For homes, visual inspection and repair or inspection records can help them determine if something is pre-existing.

How far back will insurance cover?

In California, the retention period can be anywhere from two to ten years, depending on the type of procedure or healthcare provider. However, an insurance claim medical report should only look as far back as the injury in question.

How Insurance Claims Work and How to Deal with Insurance Claim Adjusters

34 related questions found

Can insurance companies see if you've had an accident?

Insurance companies can see pretty much everything related to your driving history on your driving record. This includes accidents, all traffic violations such as speeding tickets or crossing red lights, DUIs/DWIs, and more.

How far back can insurance companies audit?

Typically, they might seek medical records from the last 5-7 years. That's the general timeline for medical record checks, but insurance companies can go back even further when exploring other facets of your past, such as driving history or previous insurance claims.

What not to tell a claims adjuster?

Some key phrases to avoid saying to an insurance adjuster include: “I'm sorry.” “It was all/partly my fault.” “I did not see the other person/driver.”

Can my new insurance company see my old claims?

Yes. There are specialty consumer reporting agencies that collect and report information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies. They may also collect and report on your driving record.

Will insurance fix pre-existing damage?

Insurance policies do not usually cover pre-existing damages. In fact, not only do they not cover them, but the insurance company can use previous damage to decline a future claim. Pre-existing damage refers to any damages that your vehicle already had before you bought your insurance policy.

How often do insurance companies deny claims?

Companies' denial rates vary more than would be expected, ranging from as low as 2% to as high as almost 50%. Plans' denial rates often fluctuate dramatically from year to year.

How many claims are too many for homeowners insurance?

How many home insurance claims are too many? If you've filed more than three claims in the last year, you'll likely face higher premiums, and it may become more difficult to get insurance coverage at all (via Money Crashers).

How many years do you have to make an insurance claim?

If you do accept an offer it might be lower than the compensation you would have got if you'd used a solicitor or gone to court instead. don't feel under any pressure to make a decision quickly. You have up to three years from when the accident happened to make a claim for compensation.

How far back do insurance companies look for pre existing conditions?

To determine if a condition is pre-existing, insurers examine medical history, treatment records, and diagnosis reports. They may use “look-back periods,” which are specific timeframes—typically six months to a year before coverage begins—to review medical history.

How long does an accident stay on your record for insurance?

In California, car accidents typically stay on your record for three years. After three years, they are likely to be deleted.

What is the biggest insurance company to fail?

Executive Life Insurance Company is regarded to be the biggest bankruptcy of an insurance company in the United States in the course of recent years. Based in California, the life company had to file for bankruptcy in 1991 following disastrous investments in junk bonds.

How does insurance verify claims?

Insurance claims investigations rely on evidence, interviews, and records to conclude whether a claim is legitimate or illegitimate. There are several types of insurance investigations depending on the claim being made.

Can I switch insurance companies if I have an open claim?

You can certainly switch car insurance companies if you have an open claim with your current insurer. However, doing so may result in a higher premium once the claim is settled. If you must make a switch with a pending at-fault claim, be sure to inform your new car insurer so there are no surprises come renewal time.

What information do insurance companies have access to?

An insurer can only access your medical records if you give your permission for them to do so. If you agree to let them go through your medical history, they'll contact your doctor and will look at your records over the last five to ten years.

What should you not say when making an insurance claim?

Don't discuss the specifics of the accident with other drivers, witnesses or passengers. Don't make any oral or written statements as to responsibility or blame. Don't tell others involved in the accident how much liability insurance you carry.

How do you beat claims adjuster?

What Is the Single Best Way to Scare an Insurance Adjuster?
  1. Write a convincing demand letter to your insurance company.
  2. Carefully review any settlement offers you receive.
  3. Reject a settlement offer in writing on your behalf.
  4. Counter your lowball settlement offer.

Why would an adjuster deny a claim?

If there is any indication that their policyholder isn't responsible the insurer will deny your claim. Claims may also be denied if there's evidence to show that the policyholder isn't entirely to blame for an accident. In California, anyone who contributes to an accident can be held responsible for resulting injuries.

What triggers an insurance audit?

Discrepancies or inconsistencies in the information reported to your insurance provider, such as discrepancies between payroll records and reported wages, can trigger an audit. Inaccurate or incomplete data raises red flags and may prompt further scrutiny from auditors.

How far in the past can you be audited?

Generally, the IRS can include returns filed within the last three years in an audit. If we identify a substantial error, we may add additional years. We usually don't go back more than the last six years. The IRS tries to audit tax returns as soon as possible after they are filed.

How far back can insurance reprocess claims?

An insurer, health service corporation, and health benefit plan shall not retroactively seek recoupment or refund of a paid claim from provider for any reason, other than fraud or coordination of benefits or for duplicate payments after the expiration of one year from the date that the initial claim was paid.