How is Aetna rated?

Asked by: Rebeka Shields III  |  Last update: April 22, 2025
Score: 4.4/5 (9 votes)

Aetna Medicare Advantage plans are rated above the industry average, receiving an average rating of 4.27 stars out of 5 from the Centers for Medicare & Medicaid Services (CMS) for 2025, weighted by enrollment. For comparison, the average weighted star rating for all plans is 3.95.

Is Aetna considered good insurance?

It also offers benefits like access to 24/7 virtual care at no or low costs, depending on your plan, and mental health coverage. Aetna is regarded as a good health insurance provider overall.

What is the star rating of Aetna insurance?

Aetna® shines in Star Ratings with 88% of Medicare Advantage members in 4 out of 5-star plans or higher for 2025.

How does Aetna health insurance rank?

By membership and revenue, Aetna is ranked third in the country for health insurance. Aetna has over 22 million members and receives annual revenues of over $60 billion.

Does Aetna deny a lot of claims?

In the same year, Medicare denied 6.85% of its claims. One year later, AMA reported that all the surveyed insurers were denying fewer claims: Aetna's denial rate was down to 1.81%, Anthem BCBS reduced its rate to 4.34%, and private insurers overall were down to 2.79%, while Medicare denied only 4% of claims.

Humana vs Aetna Medicare Plans What would I Choose?

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Which health insurance denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

What is the class action lawsuit against Aetna?

The lawsuit seeks a declaratory judgment, injunctive relief to end Aetna's exclusionary policy, and compensatory damages for all policyholders who have had to pay out of pocket for gender-affirming facial surgery because of Aetna's discriminatory exclusion.

Why is Aetna so expensive?

Factors influencing Aetna insurance monthly costs

Plans with broader coverage and extensive benefits, such as lower deductibles, co-pays, and comprehensive services like dental and vision care, often come with higher monthly costs.

Do doctors prefer HMO or PPO?

HMO plans might involve more bureaucracy and can limit doctors' ability to practice medicine as they see fit due to stricter guidelines on treatment protocols. So just as with patients, providers who prefer a greater degree of flexibility tend to prefer PPO plans.

Does Aetna have copays?

The plan requires only copays for medical services and prescription drugs up to the plan member's out-of-pocket maximum, with no deductibles or coinsurance costs.

Why are people leaving Medicare Advantage plans?

Key takeaways: People leave Medicare Advantage plans because out-of-pocket costs vary between plans, network restrictions can cause frustration, prior authorization requests can delay care, and it can be difficult to use the additional benefits they provide.

What labs are covered by Aetna?

  • Below is a list of our national participating labs. If you aren't sure if a lab is in network, visit our online provider directory at aetna.com. ...
  • Accurate Diagnostic Labs, Inc. adlabs.net.
  • ACM Global. ACMLab.com.
  • ACM Medical. ACMLab.com.
  • Acupath Laboratories, Inc. ...
  • Aegis Sciences Corporation. ...
  • Agendia, Inc. ...
  • Ambry Genetics.

Why is Aetna struggling?

Aetna majorly miscalculated utilization trends in pricing Medicare Advantage plans for this year, causing hundreds of thousands of seniors to flock to its generous coverage and saddling the insurer with an unexpectedly steep price tag for their care.

Did Cigna buy Aetna?

Cigna was set to combine with Anthem, now Elevance Health, and Humana with Aetna. Aetna has since been acquired by CVS.

What is the credit rating of Aetna insurance?

We affirmed our 'A-' long-term financial strength and issuer credit ratings on Aetna's operating subsidiaries. We also affirmed our 'BBB' long-term issuer credit ratings on Aetna Inc. Additionally, we revised Aetna's stand-alone credit profile (SACP) to 'a' from 'a+'.

Why is Aetna not paying claims?

If you've had a health treatment or disability claim denied by Aetna, it could be because: The procedure is considered cosmetic (not medically necessary) Your doctor is out of network or doesn't participate in the plan. Your plan doesn't cover your medical condition.

Where does Aetna rank?

Aetna's plans in California generally come in at 3.5 stars (out of 5) for Advantage plans and 4 stars for Part D. The average is just over 4 so that puts them right in the middle for California.

What is the best health insurance company to go with?

Best Health Insurance Companies for 2025
  • Best Overall and Best for Self-Employed: Kaiser Permanente.
  • Best Widely Available Plans: UnitedHealthcare.
  • Best for Low Complaints and Best for Chronic Conditions: Aetna.
  • Most Affordable: Molina Healthcare.

Who is the most trusted insurance company?

Best car insurance companies
  • Best for customer satisfaction: Erie Insurance.
  • Best for seniors: Nationwide.
  • Best for liability insurance: Auto-Owners.
  • Best for claims filing : State Farm.
  • Best for bundling: American Family.
  • Best for accident forgiveness: Progressive.
  • Best for military members and veterans: USAA.

Is Aetna in financial trouble?

Aetna's revenues hit $33 billion in Q3, up from $26.3 billion in Q3 2023. But it posted an adjusted operating income loss of $924 million this year. Its Medical Benefits Ratio was 95.2% in the quarter, compared to 85.7% in the same period last year.

Who took over Aetna insurance?

2018: On November 28, 2018, CVS Health completed the acquisition of Aetna. The company's ticker AET is delisted from the NYSE.

Does Aetna cover accidents?

Accidents are just that — accidents. You can't plan for them. But, you can financially protect yourself as much as possible. The Aetna Accident Plan pays you cash benefits for services related to a covered event, such as a broken ankle.