How long do you have to claim delay and repay?

Asked by: Kailyn Johnson  |  Last update: February 12, 2025
Score: 4.8/5 (39 votes)

The delay is calculated against either the normal timetable or an amended timetable that is published in advance, for example during planned engineering works at weekends. No matter what caused the delay, you can claim compensation up to 28 days after your journey.

How long do you have to be delayed to claim money back?

You would not be able to claim compensation if you were delayed by 1 hour. The minimum length of time needed before you would be eligible to claim is 3 hours.

How long is a compensation delay?

Airlines must provide compensation for the inconvenience of flight cancellations and flight delays of 3 hours or more and if the disruption is within their control and not related to safety, and if the airline notified you of the disruption 14 days or less in advance.

How long do I have to refund my train ticket?

Your claim must reach us within 28 days of the ticket's expiry date. Advance tickets are non-refundable, unless you didn't travel because your train was delayed or cancelled. If you travelled and your journey was delayed, apply for Delay Repay compensation.

How long to claim delay repay?

If you're claiming Delay Repay online, it's really easy. You can do so by using our online Delay Repay form. You can claim as a guest or register so your details are remembered for any future claims, which will speed things up for you. You have 28 days from the date of the delayed journey to make a claim.

How to claim Delay Repay | South Western Railway

24 related questions found

How long does a train have to be delayed before you get a refund?

If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late.

Is there a time limit on claiming compensation?

Time limits

You should get legal advice urgently if you want to claim compensation. The most common claim in a personal injury case is negligence and the time limit for this is 3 years. This means that court proceedings must be issued within 3 years of you first being aware that you have suffered an injury.

What is the 3 hour delay rule?

For the first time, the new rule sets a standard for what constitutes a "significant change" to a flight. Previously, definitions varied from one carrier to another. A significant change to a flight now includes a three-hour or longer delay for domestic flights, and at least a six-hour delay on international flights.

How long does a delay have to be to get money?

Domestic flights delayed by three hours or more and international flights delayed by six hours or more qualify for a full refund. Airlines must issue refunds within seven days for credit card purchases and 20 days for other forms of payment.

Can you claim delay repay on an anytime ticket?

Can I claim Delay Repay if using Oyster, Pay As You Go or Contactless Payment? Yes, if you've travelled on our services and your journey has been delayed by 15 minutes or more you can claim compensation.

Can I get a refund if my train is delayed?

As per regulations, you are entitled to a full refund of your ticket only if the train is delayed by more than three hours. How to file TDR for late train?

Do train companies have to get you home?

As per section 28.2 of the National Rail Conditions of Travel, “Where disruption prevents you from completing the journey for which your Ticket is valid and is being used, any Train Company will, where it reasonably can, provide you with alternative means of travel to your destination, or if necessary, provide ...

How late can you claim a refund?

Submitting a Claim for Refund

Generally, you must file a claim for a credit or refund within three years from the date you filed your original tax return or two years from the date you paid the tax, whichever is later.

Can you claim delay repay with a season ticket?

Season tickets

If you have a season ticket, you can create a delay repay account, which means you don't have to fill out the Delay Repay claim form for each claim. Creating an account makes it: Easier to make delay repay claims. It's much quicker.

What if my flight is delayed by 2 hours?

If your flight has been delayed for 2 hours or more, you are entitled to free-of-charge meals or refreshments, depending on the duration of your wait. If your domestic flight has kept you waiting for over 6 hours, the airline must communicate a reschedule time more than 24 hours before the original scheduled departure.

Am I entitled to compensation for a delayed flight?

Passengers may be entitled to compensation for flight delays. Qualifying delays must be over 3 hours.

Can you claim for a 2 hour flight delay?

How Long Does A Flight Have To Be Delayed For Compensation? A flight has to be delayed by at least three hours before you are eligible to claim compensation.

What is a reasonable delay?

Reasonable Delay refers to good faith justifiable reasons for delays, including, but not limited to, staleness of prior reported financial statements and the need for updated financial statements, provided that the Company will use its good faith best efforts to effect a filing prior to such financial statements having ...

What is the time limit for claiming compensation?

If claims have not been lodged with the commissioner or the designated carrier within 12 months after the accident or the diagnosis of the disease, the worker is not entitled to compensation.

How long after an event can you claim compensation?

The upper limitation period for making a personal injury compensation claim is three years from the date of your accident. Sometimes, you might have longer – depending on the circumstances surrounding your injuries. While rare, some courts might not accept your claim, even if it's within the three-year time limit.

What is the compensatory time limit?

Legal Framework in California

There must be a written agreement between the employer and the employee before the overtime work is performed. Employees must request comp time in writing. Employees must be regularly scheduled to work at least 40 hours per week and cannot accrue more than 240 hours of comp time.

How much compensation for delay repay?

15-29 minutes you're entitled to 25% of the cost of a single journey. 30-59 minutes you're entitled to 50% of the cost of a single journey. 60-119 minutes you're entitled to 100% of the cost of a single journey. 120+ minutes you're entitled to 100% of the cost of a return journey (a full day's travel)

Will I get full refund if train is late by 3 hours?

A full refund can be requested only if the train is delayed by more than three hours, as per the rules. There are also cancellation charges for passengers seeking to modify or cancel their travel plans. The cancellation charges vary based on the type of ticket and the time at which the cancellation is initiated.

Can you get a refund for a delay?

If you are unlucky enough to experience a flight delay or cancellation, you should not have to do much to rectify things. While previously, you may have needed to reach out to the airline or fill out paperwork, the new rules stipulate that refunds are automatic.