How long does a car insurance claim take to settle in the UK?

Asked by: Eda McClure  |  Last update: November 5, 2025
Score: 5/5 (13 votes)

But, as a rule of thumb, it isn't unusual for these claims to take between 12 and 18 months. That said, the UK government offers an online portal that aims to speed up the process. If your road traffic accident is a minor one, you can use it to make a claim worth up to £5,000.

How long do car insurance claims take in the UK?

An insurance claim can be finalised anywhere between a week, a month or even a year. It all depends on the circumstances.

How long does it take to get paid after a settlement in the UK?

From the day your case is settled, it could take up to 28 days to receive your payout. But in many cases, it will be much faster. You may be able to get your compensation within just a few days of your settlement being agreed with certain insurers.

How long after medical will I get an offer in the UK?

The latest data* from December 2024 tells us that on average it is taking 87 days for a claimant to receive an offer and to advise the compensator of their decision. A prompt response to the compensator, following their offer, could reduce the time taken to receive your settlement.

How long does compensation take after medical in the UK?

After you have accepted a settlement offer for your personal injury claim, you will normally receive your compensation payout within 14-28 days from the date of settlement. It could take longer to receive your compensation though, depending on a variety of factors that we explain below…

How Long Does It Take For Insurance To Pay Out?

28 related questions found

How long does it take for an insurance company to make an offer?

In many situations, insurance companies will respond to offers and counteroffers quickly, usually making a decision within a few days to a few weeks. However, this can go on much longer. There are some situations where it can take weeks to months before you can agree to the settlement amount offered.

How much can you get out of pain and suffering?

Settlements can range from thousands to millions of dollars. Recent jury verdicts in California personal injury cases have awarded substantial amounts, including over $1 million for future pain and suffering.

How much does your insurance go up after an accident in the UK?

How much does car insurance increase after a claim? Although the amount will depend on who's to blame, the severity of the accident, and your own driving record, you should expect your car insurance to increase by about 20-50% after making a claim.

At what stage do most cases settle?

Roy Comer: Statistically we know that 98 per cent of civil cases settle before trial. There are multiple reasons why this happens. In my opinion, the primary reason for pre-trial settlement is the plaintiff does not want to go through the gantlet of having a judge and jury scrutinize them. There is some wisdom in this.

How quickly do insurance companies pay out?

Payments Must Be Made Within 30 Days of Settlement

These requirements include deadlines for when an insurance provider must respond to your claim and resolve it. California's insurance laws also limit how long an insurer can usually take before paying you after they reach a settlement with you on your claim: 30 days.

What happens when you reject an insurance settlement offer?

When you reject a settlement offer, it triggers negotiations between you (or your lawyer) and the insurance company. This allows you to submit a counteroffer that better reflects the value of your damages, such as medical bills, lost wages, and pain and suffering.

What is the average car claim in the UK?

The average compensation for a car accident in the UK is around £12,000. However, this figure can vary widely depending on the factors mentioned above. In general, less serious accidents resulting in minor injuries may result in compensation ranging from a few hundred to a couple of thousand pounds.

How long does an accident stay on insurance in the UK?

But generally, insurers will ask about the last 5 years. If your insurer asks about the last 5 years, claims you made and accidents you had more than 5 years ago won't affect the price of your car insurance.

How many car insurance claims go to court UK?

Not very likely. While many personal injury claims begin the court process, only a small percentage - around two or three per cent - ever proceed to a trial.

How much should I accept for pain and suffering?

It entails totaling your economic damages and multiplying them by a variable. Typically ranging from 1.5 to 5, higher variables are assigned to more severe cases. For instance, if you incurred $100,000 in economic damages and a 1.5 variable is applied, your pain and suffering damages would amount to $150,000.

What is an acceptable settlement offer?

A variety of factors can affect what a reasonable settlement offer might be, including the following: Whether the injured plaintiff is partially liable. The extent and severity of the victim's injuries. The past and future likely costs of treatment. Whether the plaintiff is likely to fully recover or has fully ...

What type of damages are awarded for pain and suffering?

Damages for personal injury cases related to pain and suffering specifically include compensation for essentially having to “go through” the physical and/or emotional pain and suffering that you otherwise would never have to go through if this injury accident never occurred.

What is the minimum payout for whiplash UK?

The amount of compensation you can claim for whiplash range from £240 up to £4,215, depending on the length of time you suffer from your injuries. You can claim directly or use a solicitor for whiplash claims valued less than £5,000. Compensation amounts for severe whiplash injuries can be significantly higher.

How long does anxiety last after a car accident?

It's common to experience anxiety for several weeks after a car accident. However, if symptoms persist beyond a month or significantly impact your daily life, seeking professional help is essential.

How long do most car accident settlements take?

A: While every car accident claim is different, and there are always circumstances specific to every individual case, the majority of car accident claims in California are settled between 6 months and 3 years.

Should I accept the first offer from an insurance company?

No. The initial offer is usually only a fraction of what you deserve. The first offer is only the bare minimum the insurer is willing to provide to settle the case. The insurance company may want to see if you will take the smallest amount of money before speaking to an attorney.

How long does it take for an adjuster to make a decision?

Typically, under the terms of the insurance policy and/or by state law, the adjuster must complete an initial review and send a response within a reasonable amount of time – usually on the order of 30 days.