How long does a gap insurance claim take?

Asked by: Mrs. Camille Mante  |  Last update: November 7, 2025
Score: 4.9/5 (22 votes)

You can expect your gap claim to pay out within a few weeks in most cases, 30-45 days being standard. “Gap insurance payout varies depending on the Insurance company, the circumstances of the claims, and the policy terms,” says Lauren Mckenzie, senior agent at A Plus Insurance.

How long does it take for a GAP insurance claim?

A gap insurance claim can take several weeks to process, though it ultimately depends on the circumstances of the accident or theft that led you to file a claim.

How does GAP insurance pay out?

Gap Insurance Claim: If there is a remaining balance on your loan that the primary payout does not cover, you file a claim with your gap insurer. Loan Settlement: The gap insurance pays the remaining amount owed on the loan directly to your lender.

How to track a gap claim?

To check the current status of a pending GAP claim, please contact TruStage (formerly known as CUNA Mutual Group), our GAP provider directly at 800-621-6323. Be sure to have your claim number available.

How much is a typical GAP insurance refund?

Car and motorcycle owners seeking to save money can calculate their gap insurance refund by reviewing how far they paid in advance and how much remains on the loan. If you take out a 24-month loan and pay it off in 20 months, you can receive a gap insurance refund equal to four monthly premium payments.

How Long Does GAP Insurance Take To Pay Out? - InsuranceGuide360.com

29 related questions found

Does Gap do full refunds?

If you are looking to get a refund from returning your items to GAP, make sure they are in their original condition: unwashed and unworn. Items not in this condition will not be accepted and you will not be refunded. Items which are damaged can be returned at any time.

Does gap insurance give you money for a down payment?

Gap insurance will only cover what is left on your loan after an insurance company pays out. In other words, no, it won't cover the down payment you made initially because it wasn't part of the loan amount.

How long does a gap take to process a payment?

Gap insurance typically pays out within a few weeks, depending on how complicated your claim. You can file a claim online, by phone, or in writing. is. If your car is damaged beyond repair or stolen, your insurance company might deem it a total loss. In this case, they will pay you the car's actual cash value.

Why would a gap claim be denied?

If the gap insurance company discovers there was any fraud or misrepresentation (you lied) on your application for coverage, your claim could be denied. The vehicle isn't a total loss. Only total loss claims are covered by a gap policy. The claim exceeds the policy limits.

Will gap insurance send me a check?

If it seems unclear, reiterate to your provider that you want a refund for the unused GAP insurance coverage. Most insurance provider refunds are sent to you in the form of a check within four to six weeks of your cancellation request.

Why would gap insurance not pay?

GAP does not pay out if the insurance company deems your vehicle a total loss and you do not carry comprehensive and collision coverage. GAP does not include costs beyond the difference between your loan balance and the car's value. This means it does not cover missed loan payments or extra rental car costs.

How long does it take Gap to pay off a car?

Gap insurance takes 5-45 days to pay the policyholder after a claim is filed. For drivers to receive a gap insurance payout, the car first needs to be declared a total loss, and the insurance company needs to accept the claim.

What is the most gap insurance will pay?

The most gap insurance will pay is the full amount left on your loan or lease after your insurer pays your vehicle's actual cash value for a covered collision or comprehensive insurance claim. The exact amount gap insurance will pay depends on the balance of your loan or lease and the value of your car.

What is the waiting period for the gap cover?

There is an automatic three-month general waiting period for all healthcare services and treatment, except authorised emergency hospital admissions.

How does gap insurance work through a dealership?

When your loan amount is more than your vehicle is worth, gap insurance coverage pays the difference. For example, if you owe $25,000 on your loan and your car is only worth $20,000, your gap coverage covers the $5,000 gap, minus your deductible.

Does gap insurance automatically kick in?

Does gap insurance automatically kick in? No, gap insurance doesn't automatically activate. It comes into play when your vehicle is totaled or stolen and the payout from standard auto insurance doesn't cover the remaining loan balance.

How long does it take to file a gap claim?

Within ninety (90) days of settlement with the PRIMARY CARRIER or should there be no PRIMARY CARRIER within ninety (90) days of the DATE OF LOSS.

How much can a gap refund be?

The amount you get back after canceling your gap insurance policy depends on how you paid for the policy. If you paid for your gap insurance upfront, you will get back any unused premium. However, your refund will be much smaller, or there may be no refund at all if you pay for your gap insurance monthly.

How do I check my gap claim?

Please contact Protective at 800-432-4566 between the hours of 8AM – 6PM Central Time to inquire on the status of your claim. Please have your GAP addendum/policy number or your claim number ready when you call.

How long is the gap insurance waiting period?

Car GAP insurance covers theft. Most insurance companies require a 30-day waiting period just in case your car is recovered. After the waiting period, your insurance provider will need a copy of the police report before they agree to pay the claim.

Will gap insurance pay off my loan?

Keep in mind, gap coverage helps pay off your loan or lease on a totaled car — one that's no longer drivable. But it doesn't pay for a new car. For that, you'd need another optional coverage called replacement protection or new car replacement coverage.

What does gap insurance actually cover?

Gap insurance helps pay the difference between what's owed on a vehicle loan and the actual value of it, if it's stolen or a total loss. This difference is what's referred to as the "gap". In general, this "gap" occurs when you buy a new vehicle, the value (actual cash value) can start going down right away.

How to get gap insurance payout?

You can start by contacting the GAP insurance company or the dealer to see how to initiate your claim. You'll need the proper documentation to help prove the difference between the amount you owe on your loan or lease and the vehicle's actual cash value.

Is it too late to get gap insurance after an accident?

If you get into a minor fender bender and you're within the eligibility time frame, you can probably still get gap insurance. However, you can't get gap insurance after an accident that totals your vehicle. At that point, you are stuck paying off your auto loan balance out-of-pocket.