How should you process cases in which there is a primary and secondary insurance?

Asked by: Dr. Ubaldo Towne DVM  |  Last update: August 29, 2025
Score: 4.9/5 (14 votes)

Once you're ready to bill the claim for the patient's appointment or services, submit the claim to the primary insurance plan. After the primary insurance processes the claim, note the allowable amount, the patient responsibility and any adjustments. Submit the claim to the secondary insurance.

How does it work when you have primary and secondary insurance?

The insurance that pays first (primary payer) pays up to the limits of its coverage. The insurance that pays second (secondary payer) only pays if there are costs the primary insurance didn't cover.

What is the process of determining which company is primary and which is secondary?

Coordination of benefits is the process insurance companies use to determine how to cover your medical expenses when you're covered by more than one health insurance plan. It clarifies who pays what by determining which plan is the primary payer and which is secondary.

How to designate primary and secondary health insurance?

How to Know Which Insurance is Primary and Which is Secondary. The primary insurance plan should be designated by something called a Coordination of Benefits. Using a coordination of benefits form, a patient or a patient's guardian can designate which insurance they would like as their primary and secondary insurance.

What is the process of billing a secondary insurance company?

The Billing Process for Secondary Insurance Claims

Submit Primary Claim: The first step in billing secondary insurance is to submit a claim to the primary insurance carrier. Once the primary claim is processed and any applicable payments or denials are received, you can proceed with billing the secondary insurance.

How Do You Determine Primary And Secondary Insurance? - InsuranceGuide360.com

23 related questions found

Can a provider refuse to bill secondary insurance?

A: The answers to your questions depend on state law. Some states require physicians to bill all insurers a patient has, without charge, whereas others do not. If the physician has a contract with the secondary insurer, then, by contract, he or she most likely is obligated to submit the bill.

Can you file a claim with two insurance companies?

An example of this would be filing a claim with one insurance company for damages to your car and a different claim to another insurance company to cover medical bills and lost wages. Double dipping is illegal and can have some serious negative consequences.

Can you have two insurance policies covering the same risk?

If you have two or more active insurance policies that cover the same insured risk, this is known as dual insurance. Sometimes policyholders purchase another policy without realising that they're already covered for the risk they want to insure. Being dual insured can cause complications if you need to make a claim.

How is the coordination of benefits process best described?

Coordination of benefits (COB) allows plans that provide health and/or prescription coverage for a person with Medicare to determine their respective payment responsibilities (i.e., determine which insurance plan has the primary payment responsibility and the extent to which the other plans will contribute when an ...

What are the primary and secondary functions of insurance?

While the primary function of insurance is to provide protection against risks, its secondary functions go beyond mere coverage. Insurance serves as a fundamental pillar of economic stability, promoting risk management, facilitating long-term planning, and supporting innovation.

What is the process of primary and secondary data?

Primary data is collected directly by the researchers/organisations that go with the objectives of the study. Secondary data is the use of the available data prepared by the organisations/researchers previously and is available in the available databases.

How do you determine primary and secondary?

To determine if a source is primary or secondary, ask yourself: Was the source created by someone directly involved in the events you're studying (primary), or by another researcher (secondary)?

Can I have two health insurances at once?

Can I have 2 health insurance plans at the same time? Yes. A process called coordination of benefits determines which insurance plan will pay first. Your primary plan will pay for the health claim first, paying the costs up to the plan's coverage limits, and then your second plan will kick in.

What is the difference between primary and secondary beneficiary insurance policy?

Your primary beneficiary is the individual who is first in line to receive any account assets after you pass away. The secondary or the contingent beneficiary may be eligible to get the remaining account assets so long as there are no other surviving primary beneficiaries when you pass away.

Can you have two auto insurance policies?

Although no laws prohibit you from purchasing two auto policies from two different companies, an insurer will not allow you to purchase two policies on the same car. If you have an auto accident, filing two claims with two different insurance providers constitutes insurance fraud even with two auto policies.

When a patient is covered through Medicare and Medicaid, which coverage is primary?

People who have both Medicare and full Medicaid coverage are “dually eligible.” Medicare pays first when you're a dual eligible and you get Medicare-covered services. Medicaid pays last, after Medicare and any other health insurance you have.

How do primary and secondary insurance work?

Primary insurance pays first for your medical bills. Secondary insurance pays after your primary insurance. Usually, secondary insurance pays some or all of the costs left after the primary insurer has paid (e.g., deductibles, copayments, coinsurances).

How do you process coordination of benefits?

To set up coordination of benefits, you will need to contact your insurance company. Your insurance company will ask you to fill out a form disclosing any other health plans you may have in place. To gather this information your insurance company may: send you a form in the mail.

Which steps are part of the billing workflow process?

The basic medical billing workflow typically includes steps such as patient registration, insurance verification, coding, claim submission, payment posting, and follow-up for denied or unpaid claims. Invensis assisted a US physical therapy provider in improving medical billing revenue by 35%.

What does subrogation mean?

"Subrogation," or "subro" for short, refers to the right your insurance company holds under your policy — after they've paid a covered claim — to request reimbursement from the at-fault party. This reimbursement often comes from the at-fault party's insurance company.

Can you sue two insurance companies?

Yes. California is a comparative negligence state.

What does twisting mean in life insurance?

Twisting in insurance is when a producer replaces a client's contract with similar or worse benefits from a different carrier. Insurance producers that sell the types of products most at risk for twisting and churning tend to be those who're licensed in life and annuities.

What is double dipping in insurance?

Insurance Claim Double Dipping

In this scam, fraudsters make identical claims for the same incident at multiple insurance companies to increase their payout.

How to determine which insurance is primary?

The insurance that pays first is called the primary payer. The primary payer pays up to the limits of its coverage. The insurance that pays second is called the secondary payer. The secondary payer only pays if there are costs the primary insurer didn't cover.

What happens if someone sues you for more than your insurance covers?

You may face a lawsuit for the uncovered amount when damages exceed your policy limits. The injured party could attempt to seize your personal assets, which may include: Savings accounts. Wages (via wage garnishment)