How to check go digit claim status online?


Editorial team Published on

You can check your Go Digit insurance claim status online instantly using the Digit Insurance App or via their official WhatsApp support Chatbot Service.

Method 1: Using the Digit Mobile App

  • Open the App: Launch the official Digit Insurance App on your phone and log in with your registered mobile number.
  • Go to Support: Tap on the support icon located in the top right corner of the screen.
  • Select Claim Status: Click on "Check Motor Claim Status" or "Check Health Claims Status" depending on your policy type.
  • View Details: Select the specific claim from the list to see real-time progress, timelines, and payment information.

Method 2: Via WhatsApp Support

  • Connect on WhatsApp: Send a "Hi" message to Digit’s official self-serve WhatsApp number at 7026061234.
  • Choose Options: Reply with 6 to select the "Claim Status" service menu.
  • Enter Details: Follow the prompts by entering your specific claim or policy number to get instant updates.