How to file a complaint against UnitedHealthcare?
Asked by: Quentin Mann | Last update: September 27, 2025Score: 4.1/5 (9 votes)
Is there a class action lawsuit against UnitedHealthcare?
UnitedHealth Group Inc has agreed to a $69 million settlement to resolve allegations that it breached fiduciary duties under the Employee Retirement Income Security Act of 1974 (ERISA). The class action lawsuit, which has been pending for over three years, involved the company's 401(k) savings plan.
Does UnitedHealthcare have a good reputation?
Highly rated plans: UnitedHealthcare has four plans with the top quality rating 5 Stars from CMS, the agency that oversees Medicare. The average 2021 Star Rating for UnitedHealthcare Medicare plans is 3.87, higher than many competitors.
What is the disadvantage of UnitedHealthcare?
Cons About UnitedHealthcare Medicare Advantage
You may only have access to certain HMO or PPO plans in your area. And while UnitedHealthCare has competitive pricing, your location may only have access to plans with higher deductibles, more copays, and fewer additional benefits.
How do I dispute a bill with UnitedHealthcare?
You must submit a PDR in writing and with additional documentation for review. All disputes must be submitted within 365 calendar days following the date of the adverse payment determination on the claim, unless your Agreement or state law dictate otherwise.
Lawsuits emerge against UnitedHealth and some of its executives
How to file a complaint against United Healthcare?
Filing a grievance with our plan
If you have a complaint, you or your representative may call the phone number for Grievances listed on the back of your member ID card. We will try to resolve your complaint over the phone. You can call us at 1-866-842-4968 (TTY 7-1-1), 8 a.m. – 8 p.m. local time, 7 days a week.
How do I dispute an incorrect bill?
Send your dispute to your credit card company in writing. You can also call to dispute a charge, but to get your legal protections, you must send a letter within 60 days of the issuance date of the first bill that shows the disputed charge.
Why did UnitedHealthcare drop?
Health insurance stocks fell Thursday after UnitedHealth Group reported a weaker-than-expected quarter for its insurance division, raising concerns that the industry's doldrums will extend into the new year.
Why are people leaving Medicare Advantage plans?
Key takeaways: People leave Medicare Advantage plans because out-of-pocket costs vary between plans, network restrictions can cause frustration, prior authorization requests can delay care, and it can be difficult to use the additional benefits they provide.
Why does AARP recommend UnitedHealthcare?
AARP does not necessarily argue that UnitedHealthcare is the right choice for every Medicare beneficiary, but it does proclaim it as a trusted healthcare partner and resource. Of course, there may be an additional reason other than UHCs good name. UnitedHealthcare pays AARP for the use of its name.
Which health insurance denies the most claims?
According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.
Where does UnitedHealthcare rank?
Selling insurance products under UnitedHealthcare, and health care services under the Optum brand, it is the world's ninth-largest company by revenue and the largest health care company by revenue. The company is ranked 8th on the 2024 Fortune Global 500.
What is the best health insurance company to go with?
- Best Overall and Best for Self-Employed: Kaiser Permanente.
- Best Widely Available Plans: UnitedHealthcare.
- Best for Low Complaints and Best for Chronic Conditions: Aetna.
- Most Affordable: Molina Healthcare.
Can I sue UnitedHealthcare?
If you believe that your insurance company denied your health insurance claim without any justification, you may be entitled to file a bad-faith lawsuit against UnitedHealthcare.
What qualifies a class action lawsuit?
A class-action lawsuit is a civil lawsuit brought on behalf of a group of people or business entities who have suffered common injuries as a result of the defendants' conduct, with at least one individual or entity acting as a representative of that group.
Did UnitedHealthcare have a data breach?
While the final figure has still not been announced, UnitedHealth Group has publicly confirmed that the breach involved the data of approximately 190,000,000 individuals.
Why are seniors losing their Medicare Advantage plans?
Health systems and hospitals are also making the decision to cancel contracts due to excessive prior authorization denial rates and slow payments from insurers. Already 27 health systems have canceled their Medicare Advantage contracts this year.
Which company has the best Medicare Advantage plan?
- Best Overall, Best for Low Costs: Cigna.
- Also Great for Low Costs: Alignment Health.
- Best for Nationwide Coverage: Aetna.
- Best for Patient Experience, Best for Drug Coverage: Kaiser Permanente.
- Best for Special Needs Plans: Humana.
Can I drop my Medicare Advantage plan and go back to original Medicare?
Medicare Advantage Open Enrollment Period: Between January 1 and March 31 of each year, if you already have a Medicare Advantage Plan (with or without drug coverage) you can: Switch to another Medicare Advantage Plan (with or without drug coverage). Drop your Medicare Advantage Plan and return to Original Medicare.
What is the new name of UnitedHealthcare?
UnitedHealth Group is a health care and well-being company with team members in two distinct and complementary businesses — Optum and UnitedHealthcare — working to help build a modern, high-performing health system.
Is UnitedHealthcare a good healthcare company?
Although a few companies, such as Kaiser Permanente, performed better in this category, UnitedHealthcare received 4.06 out of 5 stars. The company also did well in J.D. Power 2023 U.S. Commercial Member Health Plan Study scores for California, which measures health plans for overall customer satisfaction.
Who is UnitedHealthcare merging with?
Amedisys agreed to be acquired by UnitedHealth in June 2023, after the Minnesota-based healthcare giant outbid a preexisting deal with Option Care Health.
How do you win a billing dispute?
To win a chargeback dispute, you need to provide evidence to the bank that the product was delivered and any other relevant details of the transaction. Customer messages, delivery confirmations, and purchase history can be used as evidence to support a potential claim.
How do I apologize for incorrect billing?
I am writing to apologize for the billing error on your recent invoice. I understand how frustrating this can be and take full responsibility for this mistake. We have identified the error and corrected it. You will see the updated invoice with the correct amount.
How to argue a medical bill?
- Request an itemized bill and dispute inaccuracies: ...
- Ask to see the contract: ...
- Research the actual price posted by the hospital: ...
- Research other prices and use them to negotiate: ...
- Address out-of-network services and refuse to pay for inappropriate care: ...
- Call your insurance company: