How to get your insurance to cover out of network?

Asked by: Jimmy Kautzer  |  Last update: June 11, 2025
Score: 4.9/5 (52 votes)

You can ask your insurer for an out-of-network exception. If you know in advance that you'll need to see an OON specialist, you may be able to get your insurer to agree to a network exception. A network exception means that your insurer applies your in-network benefits to out-of-network services.

How to get insurance to cover something out of network?

Your PCP and in-network specialist usually get the process started. They work with each other and submit the request to the insurer. Their supporting documents may include medical review of your diagnosis and the reasons why you need to go out of network.

Can you negotiate with an out of network provider?

It's best to visit an in-network doctor to save on out-of-pocket costs. But if you have to use an out-of-network provider, check if your plan covers a portion of out-of-network services in advance. You can also negotiate a lower medical bill with the provider.

Can you get reimbursed for out of network?

Yes! Many patients think that because a provider is listed as OON, they have to pay 100% of the cost themselves. But that's not true—insurance companies just want you to believe it is. Many insurers agree to cover 50 to 80% of the cost of out-of-network services like therapy through co-insurance payments.

Can insurance deny out of network coverage?

Many health insurance companies will flat out refuse coverage for medical treatment provided by physicians outside of their established network. If your insurance claim was denied on the grounds that your care provider was outside the network, you might have grounds for appeal.

Out Of Network Billing

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How to explain out-of-network to patients?

What does it mean when a provider is "out-of-network" with a health plan? Providers that are out-of-network are those that do not participate in that health plan's network. The provider is not contracted with the health insurance plan to accepted negotiated rates.

How to appeal out-of-network denial?

Steps to Appeal a Health Insurance Claim Denial
  1. Step 1: Find Out Why Your Claim Was Denied. ...
  2. Step 2: Call Your Insurance Provider. ...
  3. Step 3: Call Your Doctor's Office. ...
  4. Step 4: Collect the Right Paperwork. ...
  5. Step 5: Submit an Internal Appeal. ...
  6. Step 6: Wait For An Answer. ...
  7. Step 7: Submit an External Review. ...
  8. Review Your Plan Coverage.

What happens if a provider is out of network?

This means you'll be responsible for paying 100% of the cost of your non-emergency out-of-network care. Keep in mind that this means 100% of what the provider bills since there is no network-negotiated rate with a provider who isn't in your health plan's network.

Does Blue Cross pay out of network?

Capital Blue Cross PPO

Our plan will cover services from either in-network or out-of-network providers, as long as the services are covered benefits and are medically necessary. However, if you use an out-of-network provider, your share of the costs for your covered services may be higher.

What is the copay for out of network?

A fixed amount (for example, $30) you pay for covered health care services from providers who don't contract with your health insurance or plan. Out-of-network copayments usually are more than in-network copayments.

How to lower hospital bill after insurance?

If you find any errors, document them and contact your provider's billing department to have them corrected. If you are trying to negotiate hospital bills after insurance has already gotten involved, it's not too late. Call your insurer or write a letter of appeal to get the charge reduced or removed.

Is out-of-network coverage worth it?

Getting a health insurance plan with out-of-network coverage can help you avoid some surprise medical bills. This type of coverage is worth it for people who want to maximize their health care choices or who have specialized medical needs.

What is the No Surprises Act?

The No Surprises Act protects consumers who get coverage through their employer (including a federal, state, or local government), through the Health Insurance Marketplace® or directly through an individual health plan, beginning January 2022, these rules will: Ban surprise billing for emergency services.

How to get out-of-network exception?

The next step is to call your insurance company and request a gap exception. Tell them there aren't any providers in-network that meet your specialized care needs. In order for them to process the gap exception, you will need the CPT code, diagnosis code, and likely your provider's NPI number and Tax ID number.

What happens if you go to the ER without insurance?

If you have a serious medical problem, hospitals must treat you regardless of whether you have insurance. This includes situations that meet the definition of an emergency. Some situations may not be considered true emergencies, such as: Going to the ER for non-life-threatening care.

What is reasonable and customary out-of-network?

Reasonable and customary charges are based on typical charges from other providers in the same area. Out-of-network providers are not required to accept the reasonable and customary amount as payment in full, and can balance bill the patient for costs above that level.

How does insurance work for out of network?

If a doctor or facility has no contract with your health plan, they're considered out-of-network and can charge you full price. It's usually much higher than the in-network discounted rate.

How do I claim out of network benefits?

Step-by-Step Guide to Out-of-Network Benefits
  1. Check your out-of-network benefits.
  2. Call your insurance company to verify your benefits.
  3. Ask your therapist for a Superbill.
  4. Receive out-of-network reimbursement!

Why would a doctor be out of the network?

Out-of-network refers to a health care provider who does not have a contract with your health insurance plan. If you use an out-of-network provider, health care services could cost more since the provider doesn't have a pre-negotiated rate with your health plan.

How do I bill an out of network provider?

To truly bill on an out-of-network basis, one typically bills without checking off Accept Assignment. Second, you need to know if the patient has out-of-network benefits, and if so, if there are strings attached. For example, you may need to get prior approval from the carrier (i.e., precertification).

What if my claim is denied for out of network?

If you received misinformation about the provider's in-network status and your claim was denied as out-of-network, you should dispute the denial with your health plan. Many plans are required to regularly check that its providers are still in-network and update their provider directory within 15 days of a change.

Why didn't my insurance cover my hospital bill?

Health insurers deny claims for a wide range of reasons. In some cases, the service simply isn't covered by the plan. In other cases, necessary prior authorization wasn't obtained, the provider wasn't in-network, or the claim was coded incorrectly.

What to do if insurance won't cover treatment?

Your right to appeal

Internal appeal: If your claim is denied or your health insurance coverage canceled, you have the right to an internal appeal. You may ask your insurance company to conduct a full and fair review of its decision.

Which health insurance company denies the most claims?

According to the analysis, AvMed and UnitedHealthcare tied for the highest denial rate, with both companies denying about a third of in-network claims for plans sold on the Marketplace in 2023, respectively.

What are good reasons to request for reconsideration?

A clerical mistake or a misunderstanding about your qualifications are good reasons to request a reconsideration. State the facts: You can write to someone who you believe can help reconsider your case, but they may not be familiar with the circumstances before you reach out to them.