How to research insurance companies?

Asked by: Elsa Gutkowski  |  Last update: July 16, 2025
Score: 5/5 (26 votes)

In case you missed it
  1. Check out your state insurance department.
  2. Consult Standard & Poor's ratings to gauge your insurer's financial strength.
  3. Check A.M. Best's ratings.
  4. Find out if anyone has filed a lawsuit against your insurance company.
  5. Review Insure.com's customer satisfaction ratings.
  6. Look up the 'rage sites'

How do I know if an insurance company is good?

The best resource is typically the department of insurance in your particular state. Go to their website and you will find the ratings for all insurance companies that are licensed to do business in that state. Another good resource is the insurance company's Facebook page or other social network.

How to analyse general insurance companies?

8 key ratios to assess how healthy your general insurance company really is
  1. 1) Gross direct premium income (GDPI) ...
  2. 2) Net premium and retention ratio. ...
  3. 3) Loss ratio. ...
  4. 4) Expense ratio. ...
  5. 5) Combined ratio. ...
  6. 6) Return on equity (ROE) ...
  7. 7) Technical reserves to premiums ratio. ...
  8. 8) Solvency ratio.

What is the database used by insurance companies?

This claims information service is traditionally called the “Index System” (or “Index Database”) and is used by most insurance companies to secure the claims history of every claimant.

How can I measure the performance of an insurance company?

Insurance Metrics & KPIs
  1. Claims Ratio.
  2. Average Cost Per Claim.
  3. Customer Satisfaction.
  4. Net Income Ratio.
  5. Percentage of Sales Growth.
  6. Policy Sales Growth.
  7. Quotas vs. Production.
  8. Average Time to Settle a Claim.

Insurance Explained - How Do Insurance Companies Make Money and How Do They Work

38 related questions found

What are KPIs in insurance?

An insurance Key Performance Indicator (KPI) or metric is a measure that an insurance company uses to monitor its performance and efficiency. Insurance metrics can help a company identify areas of operational success, and areas that require more attention to make them successful.

How are insurance companies evaluated?

These analytics companies look at the number of complaints filed against an insurer and customer reviews to gain a sense of how highly they prioritize their customer relationships. Other factors that rating agencies may consider include the breadth of coverage options, discounts and pricing structure.

Do insurance companies use LexisNexis?

Examples of LexisNexis customers include law enforcement agencies, federal homeland security departments, banking and financial services companies and insurance carriers, legal professionals, and state and local governments.

Do insurance companies have a shared database?

Do auto and homeowners insurance companies share my information about claims? Yes. There are specialty consumer reporting agencies that collect and report information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.

How do insurance companies use CRM?

CRMs in Insurance

It eliminates data entry and the need to carry physical case folders, letting insurance agents use their time more effectively. Insurance CRMs also help insurance agencies automate and assign tasks to the right people, organize their leads and claims, and manage multiple policies in a single system.

How do I research an insurance company?

In case you missed it
  1. Check out your state insurance department.
  2. Consult Standard & Poor's ratings to gauge your insurer's financial strength.
  3. Check A.M. Best's ratings.
  4. Find out if anyone has filed a lawsuit against your insurance company.
  5. Review Insure.com's customer satisfaction ratings.
  6. Look up the 'rage sites'

How to vet an insurance company?

For the company, you can check the NAIC's CIS, call your state insurance department or contact the Better Business Bureau. Financial Strength of the Company — When evaluating a company, you also want to check its company financial rating.

Who evaluates insurance companies?

Five independent agencies—A.M. Best, Fitch, Kroll Bond Rating Agency (KBRA), Moody's and Standard & Poor's—rate the financial strength of insurance companies. Each has its own rating scale, its own rating standards, its own population of rated companies, and its own distribution of companies across its scale.

Who is the most trusted insurance company?

Best car insurance companies
  • Best for customer satisfaction: Erie Insurance.
  • Best for seniors: Nationwide.
  • Best for liability insurance: Auto-Owners.
  • Best for claims filing : State Farm.
  • Best for bundling: American Family.
  • Best for accident forgiveness: Progressive.
  • Best for military members and veterans: USAA.

How to trust an insurance company?

Below are four ways to ensure your trust is well-placed.
  1. Check your insurance company's financial solvency. ...
  2. Ask for your financial professional's reasoning. ...
  3. Read and understand to receive reliable life insurance policy terms. ...
  4. Check with your state's Department of Insurance.

How to judge an insurance company?

Here's a checklist for things you must consider in an insurance company:
  1. #1: Check the insurance company's financial strength. ...
  2. #2: Check for proper state licensing, claims and complaints. ...
  3. #3: Consider a company's claims process. ...
  4. #4: Work with an independent agent who has relatable experiences with various carriers.

What databases do insurance companies use?

Claims and Underwriting Exchange (CUE)

CUE is a central database of motor, home and personal injury/industrial illness incidents reported to insurance companies which may or may not have given rise to a claim. Information held on CUE is a powerful weapon in the fight against fraud.

What cars are hard to get insurance on?

Which Vehicles Are Difficult to Insure?
  • Exotic Brand Vehicles (e.g. – Rolls Royce, Bentley, Bugatti)
  • Limited Production or Limited Edition Vehicles (e.g. – anniversary or commemorative models, certain models of Ferrari, Corvette, et cetera)
  • Vans carrying 12 or more passengers.
  • Camper vans.
  • Cargo vans.
  • Flatbed trucks.

Can other insurance companies see your claims?

Every insurer scopes out your recent claims history as well as the claims history for the home when you switch insurance companies or purchase a new policy. This helps them price your policy. You should note, however, that not every insurer looks through your entire claims history.

Can I pull my own LexisNexis?

You may order information on yourself by filling out a request, which must include proper identification. If you have questions or need to submit documents, you can do so via our LexisNexis Risk Solutions Reports Help page.

Which insurance company doesn't use LexisNexis?

Root, Metromile, and Mercury Insurance are the best car insurance companies that don't use LexisNexis. Root is the cheapest company that doesn't use LexisNexis. Rates start at $16/month. However, Root and Metromile are only available to low-mileage drivers.

Can anyone get access to LexisNexis?

LexisNexis® Public Records can be accessed by clicking on Public Records in the global navigation bar. Public Records only appears when you subscribe and have access to Public Records under your LexisNexis® Agreement.

Is there a rating system for insurance companies?

The four major insurance company rating agencies in the U.S. are A.M. Best, Moody's, Standard & Poor's, and Fitch.

What is rebating in insurance?

The term rebating in insurance refers to a practice of giving money back to a policyholder in order to incentivize or “induce” a sale. Rebating can refer to an insurance producer passing on some of their commission to the policyholder but that's not the only method of rebating in insurance.

What is the meaning of p/b ratio?

The price-to-book (P/B) ratio measures the market's valuation of a company relative to its book value. The market value of equity is typically higher than the book value of a company's stock.