Is saved by shipping protection worth it?
Deciding whether SavedBy Package Protection is worth it depends on your local delivery risks and how much peace of mind you want for a small extra fee (usually $2 to $10 based on your order value).
What SavedBy Covers
- Loss and Theft: Covers packages stolen from your porch or lost in transit by carriers like USPS, UPS, or FedEx.
- Damage: Reimburses or replaces items broken during shipping.
- Fast Claims: Offers a streamlined process via a confirmation email link to get a replacement or refund typically within 24 to 48 hours.
The Cons and Criticisms
- Default Opt-In: SavedBy is often pre-selected automatically at checkout using a dark pattern design, meaning you might pay for it by accident if you do not review your cart total carefully.
- Redundant Coverage: Consumer experts note that if you pay with a major credit card, the Federal Fair Credit Billing Act already protects you against non-delivery or damaged goods. However, standard credit card protection does not always cover "porch pirate" theft after a package is legally marked as delivered.
- Extra Cost on Every Order: Paying a few extra dollars on every single online purchase adds up over time, often costing more than the occasional replaced item.
When It Is Worth It
- You live in an area with a high rate of package theft.
- You are ordering an expensive, fragile, or high-value item where carrier or merchant refusal to refund a "delivered" stolen package would be a major financial loss.
When to Skip It
- You live in a secure building with a doorman or package locker.
- You prefer to use free alternatives like shipping to secure local carrier pickup lockers (Amazon, UPS, FedEx) or requiring a delivery signature.