Is telehealth the same as office visit?

Asked by: Mr. Rudolph Spinka  |  Last update: August 10, 2025
Score: 4.4/5 (18 votes)

Telehealth — sometimes called telemedicine — lets you see your health care provider without going to their office. You can have a telehealth visit online using your computer, tablet, or smartphone. Telehealth care allows you to: Talk with your health care provider on the phone or using video.

Can you bill and office visit for a telehealth?

E-Consults: A health care provider at the distant site may bill for an e-consult with the CPT Codes listed in the Medi-Cal Telehealth Provider Manual when the benefits or services delivered meet the procedural definition and components of the CPT code for e-consults as defined by the AMA as well as any requirements ...

Is telehealth cheaper than an office visit?

So, how does the cost of telehealth compare with traditional healthcare? On average, a telehealth visit costs between $40 and $50, whereas an in-person visit costs more than double that, averaging around $176. However, the telehealth cost savings extend beyond just these initial numbers.

Is telehealth considered outpatient?

Following social distancing guidelines, both large health-care organizations and independent medical practices retooled to deliver outpatient care remotely by using telehealth technology. The technology predominantly used to replace in-person visits was real-time audio and video services.

Are telehealth visits billed at rate than office visits?

Lower Rate: In some cases, telehealth visits may be billed at a lower rate than office visits. This can be due to the reduced overhead costs associated with virtual appointments. Higher Rate: Conversely, some providers may charge a higher rate for telehealth visits.

What You Need to Know About Telehealth

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Are telehealth visits covered by insurance?

Many commercial health plans have broadened coverage for telehealth services. Medicaid reimbursement policies for telehealth vary state to state.

Can 99213 be billed for telehealth?

These services should be billed using standard E/M codes. For example, a level 3 office visit provided to an established patient via telehealth should be billed using code 99213.

What type of visit is telehealth?

Technologies for telehealth include videoconferencing, store-and-forward imaging, streaming media, and terrestrial and wireless communications. Telehealth services may be billed and paid differently, depending on the payer/insurer you're working with and your geographic location.

Is an office visit considered outpatient?

Other than an annual check-up or blood test, almost any other kind of care can be defined as outpatient. These may be diagnostic tests, treatments, or other types of procedures. Outpatient care may be provided in a hospital, as well as a walk-in clinic, an outpatient surgery center, and even your doctor's office.

Can you bill a facility fee for telemedicine?

How is the examining room paid for in telehealth? There is no reimbursement specific to exam room expenses; the originating site may submit a claim for facility fee and transmission fees.

What is the biggest disadvantage to telehealth?

Telehealth Barriers. Some disadvantages of telehealth include limitations with performing comprehensive physical examinations, possibilities for technical difficulties, security breaches, and regulatory barriers.

What is the average cost of a telehealth appointment?

If your insurance doesn't cover telehealth, you can expect an average virtual care cost ranging between $40 to $90. However, keep in mind that the actual cost can vary based on your conduction and the pricing structure of healthcare providers. As an example, a standard telehealth visit through Teladoc costs up to $75.

Are telehealth visits worth it?

It keeps you and others from getting sick by being close to each other. You can see your health care provider anywhere: home, work, or even your car. It saves time because you don't need to travel, take time off, or find someone to watch your kids. You may get an appointment faster.

What is the 7 day rule for telehealth?

The communication cannot be related to a medical visit within the previous seven days and cannot lead to medical visit within the next 24 hours (or soonest appointment available). Physician or other clinician may respond to patient by telephone, audio/video, secure text messaging, email, or patient portal.

Is telehealth cheaper than office visit?

In general, telehealth tends to be less expensive than an in-person office visit. Costs vary between telehealth services and can depend on what type of insurance you have.

Can a physical exam be done via telehealth?

Telehealth allows providers to deliver a wide range of services conveniently and efficiently. That includes physical exams, even though they are traditionally considered something that must be performed in person.

What qualifies as an office visit?

An office visit is any direct personal exchange between an ambulatory patient and a physician or members of their staff for the purpose of seeking care and rendering health services.

Why am I being charged for an office visit?

The purpose of an office visit is to discuss or get treated for a specific health concern or condition. You may have to pay for the visit as part of your deductible, copay and/or coinsurance.

Can an office visit be billed with a physical?

Many insurance companies acknowledge the Office Visit/Physical combination, some of them still require the patient to pay a copay or have additional costs applied to his/her annual deductible or coinsurance. Physical target preventative care and are billed as such.

Is telehealth considered an office visit?

Office visit evaluation and management services (CPT codes 99202-99205, 99211-99215) furnished using audio-video telecommunications technology are reported using the same CPT codes as you would have had the visit been conducted in-person.

What are the 4 types of telehealth?

The Four Types of Telehealth
  • Live Video-Conferencing. ...
  • Asynchronous Video (AKA Store-and-Forward) ...
  • Remote Patient Monitoring (RPM) ...
  • Mobile Health (mHealth)

What is the difference between telehealth and virtual visit?

Virtual care encompasses more technologies, including messaging platforms, mobile apps, and Artificial Intelligence powered bots that offer healthcare remotely. Focus: Telehealth places more of an emphasis on clinical services for diagnosing, treating, and monitoring medical conditions.

Is 99213 an office visit?

CPT® code 99213: Established patient office or other outpatient visit, 20-29 minutes.

Can you bill a preventive visit via telehealth?

Yes, billable providers may utilize a telehealth modality to provide FQHC, RHC, or Tribal 638 covered services via synchronous telehealth (audio-visual, two-way communication) to “established” patients. Please see the Provider Manuals provided by telehealth.