Is there a lawsuit against GoodRx?
Asked by: Mrs. Jada Labadie Jr. | Last update: February 1, 2025Score: 4.5/5 (4 votes)
What is the lawsuit against GoodRx?
Shortly after the FTC settlement was announced, a class action lawsuit was filed in the U.S. District Court of the Northern District of California against GoodRx that made similar allegations to the FTC – that personal information was disclosed to third parties without users' knowledge or consent, when they had been ...
What is the GoodRx controversy?
The telehealth and prescription drug discount provider, GoodRx, recently agreed to pay $25 million to settle class action claims originating from the company's unauthorized disclosure of consumers' personal health information, according to recent filings with the U.S. District Court for the Northern District of ...
Why are pharmacies dropping GoodRx?
Three independent pharmacies have filed separate lawsuits accusing GoodRx, which markets a prescription drug discount card, of conspiring with several pharmacy benefit managers to fix reimbursement fees, the latest skirmish over the opaque pharmaceutical supply chain in the U.S.
What company is behind GoodRx?
GoodRx Holdings, Inc. In 2017, the website received about fourteen million visitors a month. As of February 25, 2020, "millions of people" had downloaded the GoodRx app.
The Truth about GoodRx | Does it actually save you money on prescriptions?
Why not to use GoodRx?
GoodRx's “not-so-good privacy practices” made it the first-ever company penalized for violating the FTC's Health Breach Notification Rule, according to a post by senior attorney Lesley Fair on the agency's business blog.
Who stopped accepting GoodRx?
But throughout much of 2022, GoodRx was embroiled in a dispute with Kroger. The dispute became public in the spring of that year when Kroger suddenly stopped accepting GoodRx discounts.
Did CVS stop taking GoodRx?
GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!
Can a pharmacy refuse to use GoodRx?
Are pharmacies required to accept GoodRx coupons? Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.
Why did Kroger stop using GoodRx?
Historically, GoodRx got paid when customers used a PBM coupon to pay pharmacies in cash rather than through insurance, an approach that was at the crux of the grocer's decision to stop working with GoodRx.
How do I get rid of GoodRx?
- Log in to the GoodRx Mobile App and tap the Account tab.
- Next, click Manage.
- Click Cancel my GoodRx Gold membership.
- Confirm that you want to cancel your Gold membership by clicking Continue cancellation.
Why is GoodRx tanking?
GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.
Does Walmart take GoodRx?
GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.
Why is GoodRx being investigated?
According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.
What are the legal issues with GoodRx?
The class action alleges that GoodRx violated federal wiretapping statutes, consumer protection laws and privacy rights stemming from the company's use of website tracking technologies and unauthorized sharing of consumers' health information with Meta Platforms, Google and Criteo for ad purposes.
What happened with GoodRx?
GoodRx stock tumbles as 2022 revenue expected to take a hit from grocery chain prescription dispute. GoodRx expects its 2022 revenue to take a hit due to recent actions by one grocery store chain that represents a sizable chunk of its grocery prescription business.
Why do pharmacies not like GoodRx?
“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.
What's the catch in using GoodRx?
Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.
Why can t you use GoodRx with Medicare?
However, GoodRx cannot be combined with your insurance or any federal or state-funded program such as Medicare or Medicaid. GoodRx is not insurance. If you choose to use a GoodRx coupon or your GoodRx Gold membership, it's important to ask the pharmacist not to run your prescription through your insurance or Medicare.
Why is GoodRx charging me $9.99 a month?
Unless you have a discounted Membership Fee, you will be charged $9.99 for the Individual Membership or $19.99 for the Family Membership for each monthly Membership Cycle, or $89 for the Individual Membership and $179 for the Family Membership for each annual Membership Cycle prior to or at the beginning of each ...
Is there anything better than GoodRx?
Is there anything better than GoodRx? The BuzzRx discount card is one of the best prescription discount cards available, especially for people who don't have health insurance or who don't have prescription drug coverage under their health insurance plans.
Why is CVS closing pharmacies?
Within the last year, the company has also cut about 5,000 jobs, per The Wall Street Journal. The newspaper reported that when it spoke to a CVS spokesperson, they said the effort to pare down has been made “based on [the company's] evaluation of changes in population, consumer buying patterns and future health needs."
Can pharmacies refuse to accept GoodRx?
Participating pharmacies are contractually obligated to accept GoodRx coupons. If your pharmacist refuses to accept them, you can call GoodRx at (855) 268-2822.
How do I get out of GoodRx?
If you would like to close your GoodRx account, you can do so by logging into your account and visiting your account settings page. There you will have the option to delete your GoodRx account.