Is there a lawsuit against SmileDirectClub?

Asked by: Micaela Hartmann  |  Last update: November 5, 2023
Score: 4.8/5 (18 votes)

SmileDirectClub has also been hit with at least two class action lawsuits over false advertising and fraud claims, among other allegations.

What are the lawsuits against smile direct?

In 2019, dissatisfied customers filed a class-action lawsuit against the company over false advertising allegations. In 2020, Jennifer Holt v. SmileDirectClub, LLC, an Oklahoma woman, filed a class-action lawsuit against SmileDirectClub, citing alleged TCPA violations.

Why is SmileDirectClub getting sued?

In December 2022, the attorney general of Washington, DC, sued SmileDirectClub for allegedly requiring patients to sign NDAs before they receive promised refunds. "SDC thus uses lies to get customers and legal tricks to keep them quiet," according to court documents.

What is the SmileDirectClub lawsuit against NBC?

Connolly said SmileDirectClub alleged that NBC made four specific defamatory claims: that “treatment using the platform is not safe, that treatment using the platform is not effective, that doctors aren't actually involved in treatment using the platform and that SmileDirectClub is dishonest.”

How do I get out of paying for smile direct?

To cancel:
  1. Call. Call customer service on 0035312844507.
  2. or Email. Alternatively to calling, you can email info@yoursmiledirect.com.
  3. Cancel. Ask them to cancel your subscription.
  4. Request Refund. Ask for a refund if applicable to you.

Invisalign vs Smile Direct Club | EXPOSING THE TRUTH

39 related questions found

Why not to use smile direct?

Smile Direct Club is, in fact, not good for your teeth because the treatment is entirely virtual. “Moving someone's teeth without in-person supervision can lead to 'irreparable' harm,” says Chung Kau, chairman and professor of orthodontics at the University of Alabama in Birmingham.

Can I get my money back from SmileDirectClub?

Within the first 30 days, if you're not happy for any reason, you can return your unused custom-made SmileDirectClub clear aligners, and all payments you've made for your aligners and your impression kit, if applicable, will be refunded.

What is the smile direct vs Invisalign lawsuit?

SmileDirectClub lawsuit overview:

Who: The creators of Invisalign filed a lawsuit against SmileDirectClub. Why: SmileDirectClub allegedly falsely advertises that its clear plastic aligners will straighten teeth under the supervision of real dentists. Where: The Invisalign lawsuit was filed in California federal court.

Has smile direct gone into liquidation?

Your Smile Direct Limited was set up on Wednesday the 12th of November 2014. Their current partial address is Dublin, and the company status is Dissolved with the company closing on Wednesday the 1st of December 2021.

Is Smile direct a good deal?

SmileDirectClub is one of the least expensive option for teeth straightening. Braces range from roughly $2,000 to $6,000, and Invisalign can cost about $2,500 to $7,000. At this writing, the SmileDirectClub cost is $1,950. This price is attractive, especially since insurance typically won't pay for teeth straightening.

Who is not a candidate for SmileDirectClub?

You are NOT a candidate for Smile Direct Club if you have:

Overlapping only on the bottom or more on bottom. Noticeable rotations, teeth length differences, or jaw size issues.

What if my teeth are still crooked after smile direct?

If at the end of your treatment plan, having followed the treatment guidelines, you haven't achieved a straighter smile, contact us so your dentist or orthodontist can re-evaluate your results. If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey.

Does Invisalign own part of SmileDirectClub?

Last year Align Technology bought 19% of SmileDirectClub and agreed to become their chief manufacturer. In case you're not familiar with SDC, they're an at-home orthodontic supplier.

Is Smile Direct and Invisalign owned by the same company?

As the nation's boom in clear aligners continues, teeth straightening company SmileDirectClub announced Tuesday that it will compete directly with rival Align Technology, which owns Invisalign, by starting to sell its aligners to dentists and orthodontists.

Who owns SmileDirectClub?

SmileDirectClub is a teledentistry company. The company was co-founded in 2014 by Jordan Katzman and Alex Fenkell. It is based in Nashville, Tennessee.

Are there other companies like Smile Direct?

Who are Smile Direct competitors? Some of the most popular competitors to Smile Direct Club include Invisalign, Candid, Byte, NewSmile, and ALIGERNCO. Invisalign is an in-office brace with treatment similar to that of regular braces. The others are types of at-home clear aligners like Smile Direct.

How long do smile direct retainers last?

Retainers can keep your smile in place!

76mm thermoplastic polyurethane and work to maintain your results. One set of retainers lasts up to 6 months! Replacing them keeps the plastic strong and your smile in place. Lucky for you, we've made protecting your smile investment easy with a retainer subscription program.

What happens if you are not happy with smile direct results?

If you're past the initial 30-day window and are not happy with your treatment, you can also return your unused SmileDirectClub aligners for a prorated refund for all unopened and unused aligners. It's that simple, and we're that confident.

Is Smilelove back in business?

For a while, Byte and Smilelove were viewed as top competition. Both offered easy ways to straighten your smile, though Byte offered more timely and cost-effective treatment. As of 2022, Smilelove is no longer in business. The company initially grew rapidly, but they were unable to fulfill sales.

Which one is cheaper Invisalign or smile direct?

Cost. The total cost of Smile Direct Club is lower than Invisalign. This can be tempting, however, further consideration is needed. With Smile Direct Club, you complete your treatment without regular in-person supervision from a dentist or orthodontist.

Why is smile direct shorter than Invisalign?

But don't make your decision just yet! Yes, Smile Direct Club can have a shorter treatment time than Invisalign… but this is largely because it cannot be used for complex cases. Smile Direct Club is only suitable for mild to moderate teeth straightening, such as minor crowding or spacing issues and gaps.

What is the highest Invisalign provider?

Diamond Plus is the top status than an orthodontist can earn, as it requires that an orthodontist completes 200 cases every 6 months (400 a year!). The accreditation comes from Invisalign, and it gives a clear indication of an orthodontist's experience and expertise working with the Invisalign system.

How does smile direct refund work?

Your custom-made SmileDirectClub clear aligners can be returned within the first 30 days of your Smile Plan if you're not happy for any reason, and all payments you've made for your aligners, including any costs of delivery to you, will be refunded.

How many months do you pay for SmileDirectClub?

SmileDirectClub Nighttime Aligners™

Results may vary. Cost: $2050 or $89/month. SmilePay™ is $89/month for 26 months with $250 deposit ($2564).

How do I get my money back from Invisalign?

Up until 30 days after the date of purchase, you may return any product that you purchased on this website for a full refund of the purchase price. To request a refund, you will need to provide your order number and (if requested by Align) proof of purchase.